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CIBN 2019: Nimble leadership, cultural shift key to the future of banking industry, says Phillips Consulting MD




The Chartered Institute of Bankers of Nigeria (CIBN) recently held the 12th Annual Banking and Finance Conference, themed: “The Future of the Nigerian Banking Industry 360.”

The two-day conference held at Transcorp Hilton, Abuja addressed matters that would enable stakeholders to reposition the finance and banking industry.

Speaking on the “Driving Digital and Innovation” panel at the 12th CIBN Conference in Abuja, The Managing Director of Phillips Consulting (pcl.) Robert Taiwo, stated that culture and leadership are more important than technology in a digital transformation.

Mr. Robert Taiwo advised organisations to begin to pursue digital transformation differently if they want to survive in a digital-led economy.

“As per digital transformation and change,” he said, “the components are technology, culture, and leadership. I believe the technology will take care of itself, especially in Nigeria where we’ve leapfrogged in terms of digital and our use of emerging technologies. Nigerian banks must now begin to focus on changes in culture and leadership.”

Phillips Consulting at CIBN conference

The Managing Director Phillips Consulting (pcl.) Robert Taiwo, receiving the recognition award from the President/ Chairman of Council, Chartered Institute of Bankers of Nigeria (CIBN), Professor. Segun Ajibola, at the panel of the 12th CIBN Conference, discussing “Driving Digital and Innovation”.

He stressed the need for organisations to make the transition from a command-and-control culture towards an adhocratic culture that promotes speed, impact, and openness. He also advocated a shift from the traditional methods of leadership to transformational leadership that relies more on empathy, coaching, and empowerment. “This is the kind of leadership we need to drive digital economy 4.0” he advised.

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Mr. Taiwo also encouraged public and private sector institutions on the need to ensure an increase in digital literacy. While a lot is happening in this space, he said: “we still have a lot of work to do”.

Continuing, he said “I know that government at the federal and state levels are rolling out digital awareness programmes. The private sector is also pushing out programmes around digital training and new technologies. But we do need to step up.”

Mr. Taiwo leads Phillips Consulting (pcl.); a leading consulting services firm providing business strategy, digital, technology, human capital, digital learning, and international development professional services.

Phillips Consulting

L-r: Prof. Seye Awojobi, Registrar, Chartered Institute of Bankers of Nigeria (CIBN); Rogerio Mascarenhas, Managing Partner Mckinsey Lagos, Uche Olowu, President/ Chairman of Council (CIBN), Bolaji Lawal, Executive Director of GTBank and Robert Taiwo, Managing Director at Phillips Consulting (pcl.) during the 12th Chartered Institute of Bankers of Nigeria (CIBN) Conference in Lagos with the Theme: Driving Digital and Innovation.

The CIBN conference is part of the efforts of the institute to drive financial inclusion and sustainable development in Nigeria, and this annual event brings together the banking industry and top business leaders across the country.



L-r: CIBN Forum Chair, Austin Okere; Managing Partner, Mckinsey, Lagos, Rogerio Mascarenhas; Managing Director, Phillips Consulting (pcl.), Robert Taiwo, speaking at the 12th Chartered Institute of Bankers of Nigeria (CIBN) Conference in Lagos with the Theme: Driving Digital and Innovation, and the Executive Director, GTBank, Bolaji Lawal.

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