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PHOTONEWS: SIFAX Group marks 2020 customer service week

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Sifax Group
Udobong Christiana and Ada Ihesiaba of the Health and Safety Department and Customer Care Unit of Ports & Cargo Handling Services Limited during a pep talk with the clearing agents held at PCHS in commemoration of the 2020 Customer Service Week celebration held at PCHS

SIFAX Group, a conglomerate with investments in maritime, aviation, logistics, oil & gas, hospitality and financial services sectors, has celebrated the 2020 Customer Service Week in style.

The Group rolled out various activities to commemorate the weeklong event.

This was coming on the heels of the formal commissioning of a new container terminal in Lagos as a response to the difficulties experienced by stakeholders in accessing the Lagos ports.

The facility is situated along the Ebute Metta Creek, Ijora, Lagos aimed at making the process of cargo clearing a wonderful experience as opposed to what is obtainable currently.

Flip to the customer service week, the Group organised medical check-up and other activities for the customers and the community.

Here are some of the pictures from the event:

Sifax

R-L: Abayomi Obadare, General Manager, Billing, Ports & Cargo Handling Services Limited discussing with a medical staff and clearing agent during the 2020 Customer Service Week celebration. Ports & Cargo Handling Services Limited organized a free medical checkup for its clearing agents at the port

Sifax Group

Ports & Cargo Handling Services Limited’s Customer Care Unit in picture pose with Customs Clearing Agents during the 2020 Customer Service Week celebration held at Ports & Cargo Handling Services Limited, Lagos

Sifax Group

The newly-commissioned SIFAX Container Terminal, Ijora Causeway, Lagos celebrating the 2020 Customer Week with agents at the terminal

Sifax group

Ada Ihesiaba and Nwaneri Akudo of the Customer Service department of Ports & Cargo Handling Services Limited gifting a customer in celebration of the 2020 Customer Service week celebration held at Ports & Cargo Handling Services Limited

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