Telecommunications giant, Globacom, has unveiled Glo Café, a one-stop entertainment shop which will avail customers seamless access to a bouquet of content covering video, music, sports, comedy, celebrity news and gist.
The app also boasts an array of world class gaming portfolio, easy access to customer support – contacting call center executives, raising service-related requests and enquiries, chatting with agents under one unified and accessible platform.
It also offers customers a convenient self-service channel to manage their accounts as well as enjoy unfettered access to the products and services of the company.
Dubbed “a full 360-degree solution to empower all customers of Glo to manage their mobile accounts with convenience and ease”, the network disclosed that Glo Café is available for FREE on Web, Google Play Store and Apple App Store.
Globacom said at the re-launch of the application that it introduced the self-care app after dutiful consideration of the needs and expectations of its customers, adding that “The launch of Glo Café is part of our efforts to deliver the best customer experience in the digital space and empower customers with a convenient, non-intrusive and 24/7 available channel of support.
The self-care app is a simple, secure and convenient way for Glo mobile customers to access a whole host of functionalities- buying, sharing and gifting of data, borrowing credit and data, recharging any Glo account and paying postpaid bills, accessing Value Added Services (VAS), among other things”.