Starting from Kenya, Uber is testing a feature that will allow riders heading in a similar direction to share a ride if they match, splitting the transportation fare among themselves.
Termed ‘Pool Chance’, the new ride option is being tested in Kenya and depending on the result of the test, Uber will launch the service in Nigeria and Kenya soon.
Although this is the first time in Africa, a similar but not identical service, termed UberPool, was launched in the San Francisco Bay Area in 2014 and was introduced in other cities across the world later on.
Due to the rise of the pandemic, the service was suspended in adherence to the social distance restrictions.
As the world is gradually being relieved of the pandemic, Uber is bringing back a similar service and is creating a wider reach into Africa.
The new feature makes it possible for users to get a discounted ride provided the driver picks up other riders, or else, the regular fees.
The Pool Chance trip option is available on the budget service, Chap Chap in Nairobi and driver-partners cannot opt-out of receiving Pool Chance trip requests while they are receiving Chapchap requests.
“However, when you receive a request, the offer card will let you know it’s a ‘Pool Chance’ trip, and you can choose to decline it as usual,” Uber wrote on its blog.
“The same safety features and support that are available on all Uber trips are available on Pool Chance – from 24/7 support to the in-app Safety Toolkit.”
Riders cannot change their pickup or dropoff locations after requesting Pool Chance. “We will have email communications to let riders know this.”
This is an explicit initiative for Uber to increase the number of riders using its app and reduce the cost of rides by 30%, bringing about increased affordability and accessibility.