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Uber introduces Rider Selfies, a new safety product to verify cash riders

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Uber Rider Selfies

Uber has again demonstrated it is always looking for ways to innovate its technology to improve safety for both driver-partners and riders while on the road.

Today, Uber Rider Selfies has been introduced for new cash riders without a valid credit card on file,  an intelligent new safety feature, to Nigeria.

Uber Rider Selfies

The technology works by prompting riders to share a selfie before requesting their first cash trip.

The Uber Rider Selfies has to be of one person, with no face coverings like sunglasses or masks, and not be a photo of a photo.

This new verification method via Rider Selfies will work alongside another rider verification method which confirms a rider’s identity by linking to their Facebook account.  This all takes place within a few seconds.

Uber Rider Selfies

“Safety is important to Uber—whether a person is in the backseat or behind the wheel. As part of this commitment, we are always investing in new ways to enhance safety on the Uber app.”

In the last few years, Uber has launched Real-time ID check, Share My Trip, Verify My Trip, Check Your Ride as well as 24/7 incident support,” says Tope Akinwumi, Country Manager, Uber Nigeria.

Technology apps like Uber have improved safety by creating accountability and transparency where previously there was none.

This is because technology makes it possible to focus on safety for driver-partners and riders before, during, and after every trip.

“We are committed to safety and are working to build a better experience for both riders and drivers.  Which is why we’re focused on your safety, from setting new standards to developing technology with the goal of reducing incidents,” adds Akinwumi.

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Uber Rider

Uber’s mission is to help  – everywhere and for everyone. The platform started in 2009 to solve a simple problem – how do you get a ride at the touch of a button? With over 10 billion trips later, Uber has started tackling an even greater challenge: reducing congestion and pollution in our cities by getting more people into fewer cars

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Uber is available in over 52 cities in Sub-Saharan Africa (Cape Town, Durban, Joburg, Pretoria, Gqeberha (formerly Port Elizabeth), East London, Polokwane, Cape West Coast, Worcester, Emalahleni / Middelburg, Garden Route, Rustenburg, Potchefstroom, Mbombela (formerly Nelspruit), Newcastle, Mthatha, Thohoyandou, Upington, Margate, Richards Bay, Welkom, Phuthaditjhaba, Ermelo, Queenstown, Nairobi, Mombasa, Nakuru, Lagos, Abuja, Benin City, Port Harcourt, Ibadan, Abidjan, Kampala, Accra, Kumasi and Dar es Salaam). Overall, the Uber network is available in over 10 000 cities in over 65 countries.

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