The Corporate Affairs Commission (CAC) has pledged to deliver a permanent solution to the ongoing difficulties with stamp duty payments on its portal.
In a statement shared via its official X page, the Commission acknowledged the challenges some users are facing when attempting to process stamp duties online. It reassured customers that engineers from both involved agencies are actively working to resolve the issue.
“We are aware of the difficulties some of our valued customers are facing in making Stamp Duties payments through our portal.
“Please be assured that this matter is receiving the urgent attention of engineers from both agencies involved, and a permanent solution is almost in place,” it stated.
The CAC attributed the problem to the deployment of its new, more advanced portal, which it says currently outpaces the systems used by its partner agencies. The upgrade is part of its digital transformation agenda aimed at improving efficiency and providing seamless user experience.
In a related development, the Commission also announced that it is finalising a simplified, AI-powered post-incorporation system for business names and the filing of annual returns. The feature for annual returns, which will be the first to go live, is expected to launch by the weekend.
The commission appreciated users’ patience and support, and apologised for any inconvenience caused during the transition.
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