T2 (formerly 9mobile) experienced a slight reduction in customers porting out in June 2025, signaling the first sign of stabilization after a string of subscriber losses earlier in the year, Techeconomy can report.
This trend, revealed in the Nigerian Communications Commission’s (NCC) industry data, offers a potential reprieve for the beleaguered operator.
What the Numbers Say
By June 2025, T2, although currently listed as 9mobile on NCC’s active subscriber base website, stood at approximately 2.436 million, accounting for 1.42% of the market.
NCC data shows T2 trailing far behind MTN (52% market share), Airtel (34.38%), and Globacom (12.18%), underscoring its persistent challenge to remain competitive.
Outgoing Porting Trends
While June’s NCC breakdown doesn’t directly quantify porting activities by operator, broader month-on-month dynamics provide context:
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Although this inflow/outflow data doesn’t isolate porting specifics, a slowdown in subscriber losses, particularly through porting, can be inferred given the narrowing margins.
Why This Matters
Turning the Tide: After steep losses, such as 6,716 outgoing porting cases in January 2025, any reduction in subscriber exodus may signal improvements in customer retention strategies, particularly, following the recent rebranding.
Competitive Pressure Remains: Despite this potential slowdown, MTN and Airtel continue to dominate with market shares of 52% and 34.4%, respectively, while Globacom sits at 12.2%.
Brokered Resilience: NCC enforcement actions, such as SIM/NIN linkage policies, and operators’ internal corrections have suppressed subscriber numbers across the board.
Yet for T2, which saw its market share dip to just 1.42%, easing customer outflows may mean a momentary lifeline. Only time shall tell.
