Thousands of Nigerians dealing with cracked screens and water-damaged phones may now have a cheaper way out after CubeCover and SLOT Systems Limited launched SuperFix, a phone protection and repair service that allows customers to insure devices from as low as N5,000 yearly.
The service was unveiled on Thursday, May 21, 2026, at SLOT headquarters in Ikeja, Lagos, with both companies describing the initiative as a medium to reduce the high cost of phone repairs in Nigeria and give users quicker access to trusted repair services.
SuperFix, powered by CubeCover and distributed through SLOT stores nationwide, provides coverage for cracked screens and liquid damage, with protection plans ranging up to N300,000 depending on the device category.
Speaking at the launch, Deji Macaulay, CEO of CubeCover said the service was designed around a fully digital process designed to make phone repairs easier and faster for users.
“Today, your phone is not just a device, it’s your office, your camera, your bank, your connection to the world. When it burns, it costs more than money.”
Customers can activate the service directly at any SLOT outlet by selecting a preferred plan, registering their details digitally and uploading a short video of the device to confirm its condition before coverage begins.
Macaulay said the increasing cost of phone repairs inspired the product.
“What we initially noticed as the main challenge is that the price of fixing your phone in Nigeria can be very expensive,” he said.
“If it happens that your phone is damaged and it takes too long to fix because it is either expensive or you don’t know where to repair it, your daily life is affected until you find a solution.”
He added that the partnership with SLOT would give customers access to repair services across the retailer’s nationwide network, using certified parts and trained technicians.
He also said SuperFix was designed to address longstanding concerns Nigerians have about insurance claims and delays.
“Superfix is designed in such a way that your claims can be approved within 10 seconds. From the moment it’s submitted, you can get your claims approved automatically.”
Customers will receive notifications once a phone is submitted for repairs and again when the device is ready for pickup.
Founder and Chief Executive Officer of SLOT Systems, Nnamdi Ezeigbo, said the company entered the partnership because of its focus on customer value and long-term trust.
“At SLOT, we are actually concerned about the customer experience,” he said. “We are concerned about how much customers spend, and what value they actually get.”
“We are not just selling phones, we sell much more than phones. In fact, we sell trust and quality.”
Ezeigbo said screen replacement costs have become a huge burden for phone users, especially owners of premium devices.
“Sometimes about 20% the cost of the phone itself,” he said while explaining how expensive some screen repairs have become.
He disclosed that SLOT estimates about 10% of smartphone buyers damage their screens within a year, creating what he described as a large market for device protection services.
“We are targeting the value-sensitive,” he said while explaining the company’s target market. “We’re also targeting the premium, those who buy phones of 2 million, 3 million.”
CubeCover said the lowest plan offers N50,000 coverage for N5,000 yearly, while higher plans extend up to N300,000 in repair coverage.
Alfred Egbai, chief operating officer of CubeCover, said the system was built around speed and simplicity. “All you have to do is present the device and give them a phone number, nothing complex,” he said.
“We’re able to verify your eligibility. We’re also able to check that the device you have presented to us was a device that was initially insured.”
Macaulay added that customers do not need to buy phones from SLOT before subscribing to SuperFix, as existing device owners can also walk into any SLOT branch and enrol their phones.
He also revealed that CubeCover had handled large claim volumes in the health sector. “Before now, we’ve handled more than 140,000 claims on the health side with our healthcare partners,” he said.
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On theft coverage, Macaulay clarified that the current package only covers screen damage and liquid damage. “For now, SuperFix doesn’t cover theft,” he said.
CubeCover General Manager for Business Development and Partnerships, Olufela Olurin, said the partnership would expand device protection services across the country using SLOT retail network.
“The fact that the cost of everything is on the rise, this partnership and SLOT’s nationwide store network makes it possible to bring the product to people in every city and location,” she said.
The launch ended with CubeCover and SLOT signing a partnership agreement, formally kicking off the nationwide rollout of SuperFix across SLOT stores.
