Musa lives in a bustling city in Nigeria. He uses his smartphone daily to make payments, send money to relatives,...

There is a continuous evolution of customers. In the marketplace today, there is the rise of an army of super-enlightened...

Personalisation and humanisation have emerged as the two fundamental pillars that underpin a successful customer experience (CX) strategy. As retailers...

Black Friday has become an integral part of the South African retail calendar. With consumers rushing to find the biggest...

Writer: Savina Harrilall, Chief People Officer at Mukuru The Harvard Business Review describes the secret of corporate success as ‘human magic’. A culture...

A new sense of purpose can be felt when you visit a state-owned primary school in Bayelsa State. “Alive, Awake,...

Mrs. Mayomi Tonye, a distinguished healthcare administrator and innovator, has been honoured with the prestigious title of Outstanding Technology Personality...

I had the opportunity to visit a number of Nigerian cities in recent weeks, from Lagos to Bayelsa, through Benin,...

While technology is crucial in enabling effective Governance, Risk and Compliance (GRC) management, it's equally important to cultivate a culture...

Key Highlights: - AI-Powered Theft Detection: Proactive protection against theft attempts. - Offline Device Lock: Safeguards data even when the device is...

The National Agency for Science and Engineering Infrastructure (NASENI) was strategically established in 1992 as the only purpose-built intervention agency...

ALX, Africa’s leading tech accelerator, recently demonstrated its commitment to tech skills acquisition and fostering inclusive growth across Nigeria by...

The removal of fuel subsidies has been a recurring policy issue for many countries, including Nigeria and India. While both...

We paid N25,000 as transfer charges for N15,000 to mobilise one of our partners in Ghana in 2004. The payment...

Writer John Mc Loughlin, CEO of J2 Software While consumers are no strangers to phishing emails, fraudulent SMS messages, and...