Bayobab Group has said that connectivity disruptions currently faced in parts of West Africa including Nigeria was due to undersea cable damage, Techeconomy can report.
The undersea cable affected the internet connectivity of major Mobile Network Operators in Nigeria and neigbouring West African countries.
A statement by Bayobab Group acknowledged the ongoing disruptions affecting connectivity services in several West African countries, due to breaks in multiple major undersea cables.
“Recognising the critical importance of consistent internet and communication services, we are fully committed to swiftly addressing these disruptions.
“To mitigate the impact on our customers in the affected countries, our operations are actively working to reroute traffic through alternative network paths and engaging with our consortium partners to expedite the repair process for the damaged cables. Leveraging our robust and resilient network infrastructure, we aim to minimise service interruptions and maintain connectivity.
“We thank you for your patience and understanding as we work diligently to resolve this situation”, the statement reads.
Similarly, MTN Nigeria released a statement in which the largest telecom company in Nigeria apologized to its subscribers over the network outage.
The statement reads: “We apologise for the challenges you may be experiencing with internet speed and accessing data services at the moment.
“This is as a result of damage to international undersea cables across East and West Africa.
“The repair process is ongoing to resolve the situation as soon as possible. Please loot out for further updates”, the statement concludes.
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