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Home ยป Reliance HMO Leverages Telemedicine to Bridge Healthcare Gap in Northern Nigeria

Reliance HMO Leverages Telemedicine to Bridge Healthcare Gap in Northern Nigeria

Joan Aimuengheuwa by Joan Aimuengheuwa
July 25, 2024
in News
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Reliance HMO telemedicine in Northern Nigeria
A child is checked for malnutrition using a mid-upper arm circumference measuring tape in a camp for displaced people in Maiduguri, Borno state. Nigeria, August 2019. YUNA CHO_MSF

A child is checked for malnutrition using a mid-upper arm circumference measuring tape in a camp for displaced people in Maiduguri, Borno state. Nigeria, August 2019. YUNA CHO_MSF

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Reliance HMO, a pioneering health insurance company in Nigeria, has made significant progress in Telemedicine and is transforming access to medical care in Northern Nigeria by offering a crucial lifeline to millions with limited options.

This innovative approach addresses pressing healthcare challenges and is demonstrably changing the narrative in the northern region with data-driven results.

Reliance HMOโ€™s telemedicine approach offers round-the-clock consultations, digital prescription management, as well as the choice of prescription pick-up or delivery to plan members.

Northern Nigeriaโ€™s vast and rural communities have historically faced significant challenges accessing essential healthcare services due to limited medical facilities and personnel.

However, the equation for healthcare access in these communities is changing. With a quick call or a few clicks through mobile phones, patients can now connect with healthcare providers from faraway locations and receive responsive expert advice and prescriptions.

Telemedicine in Northern Nigeria
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Reliance HMO Leverages Telemedicine

Imagine a woman living in a remote village near Kaduna, juggling the demands of her two young children.

Frequent heartburn disrupts her daily routine, and traveling for specialist medical care feels like a distant dream. With Reliance HMOโ€™s telemedicine service, she can now easily connect with a doctor for the consultations, prescription, and medication needed, remotely without the long journeys.

Healthcare in the North
Healthcare in the North

Addressing the initiativeโ€™s impact, Abere Novo, the CEO of Reliance HMO, stated,

โ€œBeyond a technological approach to medical care, Telemedicine is a lifeline for many communities in Northern Nigeria. Our goal at Reliance HMO with this new approach is to bring quality and seamless healthcare closer to every individual, regardless of location. We are determined to leverage technology to bridge the current healthcare gap in the Northern region.โ€

Nigeria Health assistance WFP, Damilola Onafuwa
Health assistance WFP, Damilola Onafuwa

Itโ€™s exciting that Telemedicine also addresses healthcare access disparities in Northern Nigeria, particularly for women.

A recent report found that over a third (35%) of telemedicine users in the region are women, highlighting its role in bridging the gender gap and overcoming traditional barriers to healthcare.

In the past few years, Reliance HMO has integrated Telemedicine into healthcare delivery across Northern Nigeria, achieving these key objectives with continuous investment and collaboration with local partners.

  • Increased Adoption and Utilization: In 2023, over 1,000 patients used the Reliance HMO telemedicine services in the Northern region, resulting in approximately 5,000 consultations managed by 54 doctors. By April 2024, this number had surged to over 2,000 patients.

 

  • Healthcare Empowerment for Women: Telemedicineโ€™s remote approach aligns with the private and convenient health needs of women. Despite the traditional gender roles, 35% of Reliance HMO telemedicine users in Northern Nigeria in 2023 were women.

 

  • Affordability and Accessibility: A recent telemedicine report shows that the initiative reduces local and international medical trips, addressing geographic barriers. It effectively increases health programme impact, reduces medical expenses, and improves overall health outcomes.
Reliance HMO Telemedicine in Northern Nigeria
Shown: Rukayya Aboulkadia, wearing white but doing the vaccinations is the RI Service provider. Since it’s a centralized hospital people are coming in from all over Sokoto. Giving a vaccination.

The significant impact of telemedicine services in Northern Nigeria demonstrates the potential of technology to address healthcare gaps.

Reliance HMOโ€™s telemedicine brings quality healthcare within everyoneโ€™s reach and fosters a healthier future for millions by facilitating access to preventive care, early diagnosis, and treatment.

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