The directive comes amid widespread disruption, long queues and gridlock at airport access points, which left travellers frustrated and, in some cases, missing flights.

The policy, branded “Operation Go Cashless”, was introduced earlier this week and required motorists and airport users to pay electronically at toll gates, car parks and other revenue collection points nationwide.

While the move was designed to improve efficiency, reduce revenue leakages and align with broader digital payment reforms, its rapid implementation exposed significant operational challenges, including limited public awareness, card shortages and delays in electronic payment processing, that led to severe congestion at entry and exit points, particularly in Lagos and Abuja.

At the end of a Federal Executive Council meeting, Transportation Minister Festus Keyamo, speaking on behalf of the government, said the President was “concerned about the welfare of Nigerians” and directed that the system be taken back to the drawing board for review and improvement.

He emphasised that the suspension does not signal an outright rejection of cashless transactions, but rather an acknowledgment that the rollout needs to be better planned and executed so as not to inconvenience the travelling public.

Keyamo indicated that the administration may involve private sector partners to help design a more efficient system, suggesting a hybrid approach where those with electronic payment tools can use them, while others may temporarily continue to pay in cash until a seamless digital solution is ready.

The decision stresses the challenge of implementing large-scale digital reforms in high-traffic environments where infrastructure, user readiness, and clear communication are critical for success.

It also highlights the government’s responsiveness to public feedback, even as it continues to pursue broader cashless initiatives across federal revenue systems.

The company’s latest figures show that movement into cities in the country has grown far earlier than usual this year.

Data from the platform reveals that between November 20 and December 5, airport trips in Lagos climbed by 14.9%, while Abuja saw an even steeper rise of 17.56%. 

The spike shows the early rush of Nigerians coming home, tourists landing for concerts and festivals, and families gathering for the packed holiday calendar.

The company says December usually triggers strong traffic around airports, but this year’s activity has been noticeably brisk. 

To keep pace, Bolt has increased driver presence at key terminals, tightened pick-up coordination, and issued fresh safety reminders to riders and drivers. I’ve seen this pattern each year, but the build-up appears heavier and more intense now.

Weyinmi Aghadiuno, Bolt’s head of Regulatory & Policy for Africa, described the trend as a sign of the platform’s growing role during Nigeria’s busiest travel period. 

In her words: “We’re excited to see more people coming into Nigeria to enjoy Detty December, and our goal is to make their arrival as smooth as possible. Whether it’s riders heading from the airport to their hotels, events, or family homes, Bolt remains committed to providing reliable, convenient, and safe mobility throughout the festive season. 

“This season is all about connection, reuniting with loved ones and experiencing the best of Nigerian entertainment. Bolt is here to help people get to the heart of that experience, starting from the moment they land.”

With more arrivals expected in the coming weeks, the firm expects the rate to build. Bolt says it will continue to reinforce operations across all locations as the festive crowds reach their peak.