In a bold leap toward smarter, safer banking, FirstBank has introduced facial recognition technology on its mobile app, FirstMobile, empowering customers to sign up and access services using only their face.

Whether you’re a new customer, someone living abroad without a card, or just tired of typing in passwords, this upgrade makes banking as simple as looking in the mirror.

“It’s not just about technology. It’s about putting customers first,” says Chukwuma Ezirim, group executive of E-Business and Retail Products. “We understand the importance of keeping up with the evolving digital landscape, and we are dedicated to providing our customers with cutting-edge solutions that make banking simpler, faster, and more accessible. Our goal is to ensure that every interaction with FirstBank enhances customer satisfaction and builds long-lasting relationships.”

What’s New?

In addition to facial sign-in and activation, FirstMobile now offers:

• Virtual credit cards for secure online shopping
• Instant credit card activation right from the app
• Flexible salary advance with 3-month repayment
• General performance improvements and bug fixes

With anti-spoofing technology built into facial recognition, customers enjoy a heightened level of protection against fraud — because your face is one password no one else can steal.

Banking Made for Everyone

This upgrade isn’t just for tech lovers. It’s for:

• Customers whose cards are expired, lost, or not yet issued
• Those who’ve opted for cardless banking
• People seeking swift access to transfers, bill payments, and credit tools — from anywhere in the world

Whether you’re in Lagos, London, or Lumumbashi, FirstMobile puts secure digital banking in your pocket.

The Future of Banking Is Personal

FirstBank’s latest innovation isn’t just a feature update — it’s a statement: That banking should adapt to you, not the other way around.

So, the next time you want to bank, just look into your phone.
FirstBank sees you — literally.

Ready to try it? Download or update FirstMobile today.

Learn more about Firstmobile app here.