This is according to a new global benchmark report released by Outcomes Rocket, which surveyed 858 marketing and communications professionals across industries and company sizes worldwide.

The study found that 84.1% of respondents believe PR will take on a larger part in supporting sales and business outcomes by 2028.

At the same time, 73% expect PR to become even more strategic as organisations adapt to changing ways people find and consume information.

The findings indicate that PR is moving beyond its traditional role of generating awareness and media coverage. Companies now see it as a business function that supports credibility, customer trust and revenue growth.

Seven in 10 organisations said PR now plays an important role in their go-to-market efforts and this is also seen in company structures.

Nearly half of respondents, 48.7%, said PR is fully integrated with marketing and sales teams, while another 36.6% reported partial integration.

Despite that thriving influence, many organisations still focus their PR efforts on awareness rather than direct business results.

Increasing brand awareness is the leading objective for 66.3% of respondents. Reputation management follows at 39.4%, while only 14.4% said supporting go-to-market campaigns is a key priority.

Just 17.1% listed visibility in emerging search environments among their main objectives.

The report also highlights the gap between the importance companies place on PR and how they measure its impact.

Half of the organisations surveyed still rely mainly on traditional indicators such as media mentions, impressions and share of voice.

Although 43.7% connect PR activity to website traffic and 41.3% track referral visits from earned media, 11.5% admitted they do not systematically measure PR impact at all.

For many teams, proving business value is difficult.

Budget limitations emerged as the most common challenge, cited by 30.9% of respondents. Another 26.7% said they lack clear tracking processes or key performance indicators, while 25.4% struggle to connect PR activity to sales and revenue outcomes.

The study found that organisations are also failing to maximise the value of media coverage after it is secured.

Only 13.1% share earned media coverage directly with sales teams, while just 6.1% incorporate PR insights into sales training and enablement programmes.

Meanwhile, 33.2% use PR content in marketing campaigns, but only 21.7% repurpose media coverage into blogs, newsletters or other owned content.

Budget trends point to maturing trust in PR, although investment remains measured.

On average, organisations allocate 14% of their marketing budgets to PR. Nearly half, 47.7%, increased PR spending over the past year, although most described those increases as modest rather than substantial.

The report also found that 44.8% of organisations increased PR investment because of changes in search and content discovery, while 32.5% reported no change in spending.

Most companies manage PR internally. More than a third, 35.9%, operate dedicated in-house PR teams, while 34.9% handle PR through broader marketing departments. Only 8.4% rely entirely on external agencies.

Another key finding centres on governance and policy.

While the use of automation and digital tools has become global across communications teams, only 21.4% of organisations have formal, documented and enforced policies governing their use. More than 70% lack fully established guidelines.

Respondents identified data privacy and compliance as their biggest concern, cited by 40.1%. Accuracy issues followed at 37.9%, while 29.2% worried about losing a consistent brand voice.

Even so, the report found limited evidence of major negative consequences so far. More than a third of organisations, 35.4%, said they had experienced no major issues. Only 6.6% reported reputational or quality-related problems.

Over the next two years, respondents expect automation to be the strongest force driving PR. Nearly half, 46.6%, pointed to automated workflows as the biggest trend, followed by growth in digital PR activities at 38.2%.

Summing up the findings, Outcomes Rocket said PR has reached a turning point as organisations connect communications efforts with commercial outcomes.

“The data shows that PR is no longer a supporting function. It is a strategic driver of visibility, authority, and business impact.”

The company added that while PR’s influence grows, many organisations still face gaps in execution, measurement and governance that could limit their ability to demonstrate business value.

The report is based on a global survey conducted in March 2026 among 858 marketing and public relations professionals drawn from sectors including professional services, technology, education, ecommerce, healthcare, financial services and manufacturing.

The media mogul breathed his last at a hospital in Abuja.

Following a stroke he suffered shortly after the conclusion of Ramadan, Dokpesi had been dealing with ongoing health issues.

Tragically, during one of his regular gym sessions, an electrical accident occurred while he was using gym equipment, leading to a stroke that ultimately claimed his life, as reported by The Whistler Newspaper.

The Dokpesi family is expected to release an official statement soon to address this heartbreaking loss.

Throughout his illustrious career, Dokpesi made significant contributions to Nigeria’s media landscape by establishing African Independent Television (AIT) and Raypower FM. His legacy in the industry remains indelible.

Furthermore, he served as the Deputy Director-General of Technical and Systems for Atiku Abubakar’s Presidential Campaign Council.

The competition that has proven to empower the educational sector and equip primary and secondary school students between ages 9 – 15 years with the resources they need to maximize their potential is the first ever digital spelling bee competition in Nigeria that amassed over 20,000 entries in its first edition.

The 2022 edition will consist of three rounds. The first and second rounds will be held at http://www.mtnonline.com/mpulse  while the grand finale will be held at the MTN Plaza, Falomo Ikoyi on November 19, 2022.

There are lots of fantastic prizes up for grabs this year. The overall winner gets to become the MTN CEO for a day.

The winner alongside the first and second runners-up will be rewarded with cash prizes for themselves and their English teachers.

The champion’s school also gets recognized and rewarded with ultra-modern ICT devices including laptops, smartphones, and modems.

Hurry now to participate at https://mpulse.mtn.ng/home/spellingBee  if you are registered on the mPulse plan.

However, students and schools who wish to migrate to the mPulse plan may text mPulse to 344 or dial *344*1#. Upon registration, participants will have access to practice materials on the website.