Consumer Protection Nigeria – Tech | Business | Economy https://techeconomy.ng Tech | Business | Economy Tue, 15 Jul 2025 07:40:41 +0000 en-GB hourly 1 https://wordpress.org/?v=7.0 https://techeconomy.ng/wp-content/uploads/2025/06/cropped-256Px-32x32.png Consumer Protection Nigeria – Tech | Business | Economy https://techeconomy.ng 32 32 MultiChoice, FCCPC Head to Appeal Court Over DStv, GOtv Price Hikes https://techeconomy.ng/multichoice-fccpc-head-to-appeal-court/ https://techeconomy.ng/multichoice-fccpc-head-to-appeal-court/#respond Tue, 15 Jul 2025 07:40:41 +0000 https://techeconomy.ng/?p=163042 MultiChoice Nigeria and the Federal Competition and Consumer Protection Commission (FCCPC) have both taken their case over DStv and GOtv subscription hikes to the Court of Appeal in Abuja.

At the heart of this issue is whether a private company operating in a free market should be restrained by a regulatory agency from adjusting its prices, and to what extent.

Both parties are appealing parts of a judgement delivered by Justice James Omotosho of the Federal High Court, which essentially restricted the FCCPC’s authority over MultiChoice’s pricing decisions while also accusing the pay-TV giant of abusing court processes.

For MultiChoice, the priority is to overturn the label of “abuse of court process” that Justice Omotosho attached to its earlier suit. Represented by Senior Advocate of Nigeria, Moyosore Onigbanjo, the company’s appeal argues that Justice Omotosho erred both legally and procedurally.

The issues in the instant Suit and Suit No FHC/ABJ/CS/363/2025 between Festus Sanmi Onifade vs. MultiChoice Nigeria Limited & Anor, are different. The parties in both suits are also different,” Onigbanjo insisted. He further argued that the judge independently introduced this issue without giving MultiChoice a chance to address the court on it.

Onigbanjo’s argument extends to how the case was concluded. He told the Court of Appeal that the High Court had “erred in law” by dismissing MultiChoice’s suit outright rather than striking it out, thus preventing the company from refiling. 

He says the Appeal Court should invalidate the dismissal and confirm that MultiChoice’s lawsuit was legitimate.

On the other side, the FCCPC’s legal team, led by Prof. Joseph Abugu (SAN),  is challenging the High Court’s ruling which weakened its enforcement powers. 

According to the FCCPC, it acted within its statutory authority when it issued interim directives to stop MultiChoice’s proposed price hike. Abugu argued that “the FCCPC does not have the power to and has not engaged in price fixing,” but rather moved to stop everything that could exploit Nigerian consumers.

The FCCPC’s stance is that MultiChoice’s argument of operating in a free market doesn’t exempt it from regulatory oversight. “The television and broadcast industry, in which the pay TV is a participant in, is also a regulated sector in Nigeria,” Abugu noted. He stressed that the FCCPC has a legal mandate to intervene when a dominant market player threatens consumer welfare.

In its eight-point appeal, the FCCPC said the High Court’s interpretation of its powers was flawed and led to a miscarriage of justice. The Commission pointed to the evidence it submitted, including MultiChoice’s consistent price increases, to show that consumers were being exploited. 

The price increase charts presented by the FCCPC…clearly proved a trend of capricious, arbitrary and incessant exorbitant price increases by the pay TV,” the Commission stated.

Interestingly, the FCCPC also responded to the court’s comment that other companies were not similarly targeted. The Commission dismissed this as irrelevant to the case, asserting that its investigation was specifically triggered by a complaint against MultiChoice.

A date is yet to be fixed for the Appeal Court hearing. In the meantime, the ruling from the High Court remains enforceable unless a stay of execution is granted.

At stake is more than just a legal technicality. MultiChoice’s March 1, 2025, price hikes, the second in less than a year, led to objections and complaints from Nigerian consumers, who feel trapped in a market with limited alternatives. 

Though the company attempted to counter this perception by halving the price of its decoders from N20,000 to N10,000 in June, the public is not satisfied.

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Tribunal Upholds N190 Million Fine Against NBC for Misleading Coke Packaging https://techeconomy.ng/tribunal-upholds-n190-million-fine-against-nbc/ https://techeconomy.ng/tribunal-upholds-n190-million-fine-against-nbc/#respond Mon, 28 Apr 2025 12:48:56 +0000 https://techeconomy.ng/?p=157612 The Competition and Consumer Protection Tribunal (CCPT) in Abuja has upheld a N190 million fine against the Nigerian Bottling Company Limited (NBC). 

The fine relates to misleading packaging on Coke products, specifically the “Original Taste, Less Sugar” variant, which was found to mislead consumers into believing it was identical to the regular “Original Taste” version. 

Despite NBC’s attempts to contest the penalty, the Tribunal reaffirmed that the Federal Competition and Consumer Protection Commission (FCCPC) was justified in issuing the fine.

The issue dates back to allegations made by the FCCPC, which claimed that NBC and its partner, Coca-Cola Nigeria Ltd (CCNL), engaged in misleading trade descriptions and deceptive marketing practices. NBC, however, took the matter to the Tribunal, appealing for the fine to be overturned. 

The company argued that the mislabeling was not intentional but was due to a production error at one of its plants. The mislabeling occurred at NBC’s Abuja plant, which, according to NBC, was an isolated incident.

NBC’s legal team, led by Oluseye Opasanya (SAN), contended that the findings of the FCCPC were overreaching. 

They questioned the adequacy of the evidence used to impose the fine, suggesting that the investigation should have extended to other factories to establish whether the mislabeling occurred at a broader scale. 

In their defence, they pointed out that the alleged misrepresentation was an unintentional mistake, not a deliberate act of deception.

The Tribunal, however, was not swayed. In its ruling, chaired by Thomas Okosun, the Tribunal dismissed NBC’s appeal, stating that the actions of the company were indeed misleading and in violation of the law. 

The Tribunal found that NBC’s approach to settling the issue with the FCCPC after the judgment had been reserved was improper and contrary to legal norms. As Okosun noted, such a settlement attempt post-judgment reservation “undermines the FCCPC’s role as a regulator” and “exceeds its powers.”

The Tribunal further criticised the manner in which the FCCPC handled the settlement. Despite earlier indications that a settlement had been reached, the Tribunal found that accepting the settlement after final addresses had been submitted was inappropriate and beyond the Commission’s regulatory remit. 

The Tribunal made it clear that it would not indulge in private compromises and upheld its duty to the public by sticking to its constitutional mandate.

Ultimately, the Tribunal ruled that the N190 million penalty imposed by the FCCPC was both lawful and appropriate, in line with the provisions of the Federal Competition and Consumer Protection Act (FCCPA) and the 1999 Constitution. NBC was given 60 days to pay the fine.

This ruling is part of a bigger issue, with Coca-Cola Nigeria Ltd and the FCCPC also engaged in a separate case over an additional N186.67 million penalty related to the company’s labelling and marketing practices. 

For now, the FCCPC has agreed not to take further enforcement action against NBC or Coca-Cola until the appeals are resolved.

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