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Home » CX Strategy

Tag: CX Strategy

The Anatomy of a Winning Customer Experience Strategy as Peak Shopping Season Looms

November 23, 2024

Customer Experience (CX) by Infobip - Olatayo L-Ajai, regional manager for West Africa

Commerce

Personalisation and humanisation have emerged as the two fundamental pillars that underpin a successful customer experience (CX) strategy. As retailers ...

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