digital transformation – Tech | Business | Economy https://techeconomy.ng Tech | Business | Economy Tue, 05 May 2026 19:33:50 +0000 en-GB hourly 1 https://wordpress.org/?v=7.0 https://techeconomy.ng/wp-content/uploads/2025/06/cropped-256Px-32x32.png digital transformation – Tech | Business | Economy https://techeconomy.ng 32 32 Arista, Partners Promise 30% Power Savings for Nigeria’s Data Centres as Demand Increases https://techeconomy.ng/arista-partners-30-percent-power-savings-nigeria-data-centres/ https://techeconomy.ng/arista-partners-30-percent-power-savings-nigeria-data-centres/#respond Tue, 05 May 2026 19:33:50 +0000 https://techeconomy.ng/?p=181074 Nigeria’s data centre market is projected to grow steadily, driven by cloud demand, fintech expansion and increased digital services across sectors.

Against this backdrop, Arista Networks, a global cloud networking company, in partnership with MART Networks and Resourcery Plc, hosted “Efficiency Meets Performance – The Arista Advantage” on Tuesday at the Radisson Blu Anchorage Hotel.

The event brought together telecom operators, financial institutions, and other technology experts, to discuss how to build faster, more reliable networks while keeping costs under control, with particular attention on reducing energy use in a power-constrained market.

Speaking at the event, Arista’s Territory Account Manager for West Africa, Jide Olagbenro, said demand for efficient infrastructure is increasing as organisations look to balance performance with the cost of operation.

Power is a real issue here,” he said. “You don’t want devices that consume too much energy. That is one of the reasons customers are turning to Arista.”

He added that the company’s solutions are already in use across key sectors in Nigeria, including financial services and large-scale industrial operations, emphasising the growing acceptance in the region.

We are seeing strong adoption in this market,” he said. “But we need to keep working closely with our partners to expand that reach.”

Arista’s Regional Sales Director for sub-Saharan Africa, Marius Keown, pointed to the company’s global footprint, noting that its technology underpins some of the world’s largest cloud and content platforms.

Some of the biggest platforms in the world run on our network,” he said. “They would not invest at that level if the technology did not perform.”

He further noted that the company’s growth has been driven largely by engineering focus rather than aggressive marketing. “We focus on building solid technology and letting the results speak.”

Ify Chukwuma, head of Business Development, sub-Saharan Africa at Resourcery Plc Group, highlighted the importance of aligning technology with business needs, drawing on the company’s long-standing presence in Nigeria.

We’ve been in business for 40 years. That tells you we understand this market,” she said. “What we do is align technology with business needs and deliver solutions that are cost-effective and intelligent.”

She added that partnerships are essential to delivering large-scale infrastructure projects. “We can’t do this alone. That is why we partner with global players like Arista, to bring value to customers and give them peace of mind.”

Esther Oyedokun, country manager at MART Networks, said distribution, training and local support are key to successful deployment across African markets.

Our goal is simple, to empower businesses with the right technology,” she said. “We don’t just supply products, we provide training, pre-sales and post-sales support, and ensure our partners are fully equipped.”

She noted that access to local stock and technical expertise helps reduce delays and improve service delivery.

On the technical side, Faith Oladapo, product manager for Enterprise Networking at MART Networks, a distributor for Arista Networks, said energy efficiency is becoming a practical concern for operators managing Nigeria’s data centres.

Our switches can reduce power consumption by up to 30%,” she said. “At first, that may not seem like much, but in a data centre environment, over time, it becomes significant.”

She added that a unified software system across Arista’s products simplifies deployment and reduces licensing complexity.

We use a single operating system across our products. That makes deployment easier and reduces costs.”

Oladapo also pointed to adequate distribution management as a way to reduce the circulation of unsupported products in the market.

One of the problems in the market is the spread of unsupported or counterfeit products,” she said. “We manage distribution carefully to ensure customers get genuine, fully supported solutions.”

The company’s near-term focus in Nigeria will be on building local capacity. “We are investing in training partners and engineers, because they are the ones driving adoption on the ground,” Oladapo said.

Efficiency has become an indispensable factor as demand for digital services grows, and organisations place greater emphasis on infrastructure that delivers performance without increasing operational stress.

Arista and its partners are therefore placing priority on delivering networks that combine speed, reliability and lower energy use, across data centres and other sectors, while supporting the scale required by Nigeria’s expanding digital economy.

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Tech Revolution Africa 2.0: MTN, Experts Urge Continent to Harness Cloud, Data and Talent to Compete Globally https://techeconomy.ng/tech-revolution-africa-2-0-cloud-data-talent/ https://techeconomy.ng/tech-revolution-africa-2-0-cloud-data-talent/#respond Sat, 31 Jan 2026 00:23:14 +0000 https://techeconomy.ng/?p=175298 Africa’s next phase in the global digital economy will depend on how quickly it leverages data, cloud infrastructure and human capital, speakers said as Tech Revolution Africa Conference 2.0 opened in Lagos on Friday.

The two-day conference, themed “The Big Bold Step,” brought together telecoms operators, global technology firms, startups, investors, students and public-sector leaders at Landmark Event Centre to discuss what it will take for Africa to stop lagging and start building platforms of its own.

From keynote sessions to fireside chats and product showcases, the conference stressed that the limitations initially preventing African companies from competing at scale are fading away, but hesitation remains highly expensive.

Glory Olamigoke, co-founder and co-convener of Tech Revolution Africa, said the conference was designed to close a persistent gap in the ecosystem.

We are trying to solve a number of problems and close a number of gaps, but perhaps the most critical one is bridging the gap between the early stage innovators, builders, founders in the ecosystem and the leaders in the space,” he said.

Unlike typical industry gatherings, Olamigoke said the event was intentionally structured to bring founders and decision-makers into the same room, while also extending its reach beyond established stakeholders.

We are going all the way down to the secondary schools, the primary schools, because we believe that if we can start to culture these young ones, then we will be able to influence the next generation,” he said, pointing to the student tech debates introduced at this year’s edition.

That emphasis on long-term capacity building was reiterated through the day’s conversations, including a fireside chat with the Federal Government, represented by Lagos State Commissioner for Innovation, Science and Technology, Olatunbosun Alake.

Drawing from Nigeria’s reputation challenges abroad, Alake said that while technology is important, Africa’s potential cannot be realised without addressing surrounding challenges, including Nigeria’s image abroad.

It’s not a technology conversation,” he said. “It’s a conversation that is at the very bottom of the motivation behind everything.”

He urged young professionals to engage the public sector rather than avoid it, describing the work as difficult but impactful. “By all means, do that, because you will have an impact, but make sure that your principles and your values remain strong,” he said.

Shoyinka Shodunke, MTN CIO at Tech Revolution Africa 2.0
Shoyinka Shodunke, MTN CIO at Tech Revolution Africa 2.0

MTN Nigeria’s keynote on the digital economy forecast for 2026, delivered by its Chief Information Officer, Shoyinka Shodunke, went beyond a focus on growth projections. 

Shodunke traced Africa’s marginal role across previous industrial revolutions and warned that the fourth leaves little room for delay.

The inputs today are data, and where’s the factory? The factory sits in the cloud,” he said, adding that talent is no longer bound by geography and computing power no longer requires heavy capital outlay.

He pointed to cloud subscriptions available “at $50” compared to six-figure infrastructure costs in the past, arguing that scale is now accessible to startups and enterprises alike. But he warned that comfort with legacy revenue streams could still hold organisations back.

You cannot live with a legacy mindset, a fear of disruption, or the comfort of mediocrity,” Shodunke said.

Using MTN as a case study, he explained how the telecoms giant has had to intentionally disrupt itself, moving beyond voice and data into cloud services, fintech and intelligent platforms layered on top of its network infrastructure.

The focus on infrastructure continued during MTN’s product showcase, where Onome Ologe and Tobechukwu Ajoku outlined the company’s local cloud services, emphasising data residency, naira-based pricing and predictable operating costs for Nigerian businesses.

If you’re a CFO or a founder and you need to know cost accountability, you can go to sleep,” Ajoku said, noting that pricing remains stable regardless of foreign exchange volatility.

From infrastructure, the conversation at Tech Revolution Africa 2.0 moved into data and artificial intelligence during a presentation by Ligadata’s Mike Penner, who revealed the scale of its partnership with MTN Nigeria’s data operations.

We now are running at 1.2 trillion pet records, 1.4 million records per second,” Penner said, describing a system designed to turn fragmented enterprise data into real-time, actionable intelligence.

What we’ve done over the past few years at MTN together is something extraordinary,” he said, adding that the goal was not experimentation but measurable value creation.

Penner noted that African enterprises must treat data and knowledge as sovereign assets, warning against outsourcing intelligence without understanding what drives it.

That theme of sovereignty and control resurfaced during a panel on open innovation and hybrid platforms featuring executives from Red Hat and Redington. 

Speakers explained that open-source software and hybrid cloud models offer African companies flexibility without locking them into single platforms or geographies.

Open source is driving innovation.” It is a condition of innovation, particularly for startups seeking speed without prohibitive expenses.

Tech Revolution Africa 2.0
Fireside chat with Soji Maurice-Diya, CEO, ntel

During a fireside chat on Global Tech & the African Market, Soji Maurice-Diya, CEO of ntel (NatCom), emphasized the need for Africa to focus on solving its own problems rather than simply chasing global trends.

He said, “Nobody’s going to solve our problems for us. Yes, we need global access, we need all the technology that’s available, taper all of the solutions and build our own solutions.”

Maurice-Diya added that African companies should prioritise innovation that addresses local challenges, ensuring technology creates measurable impact rather than just replicating global models.

Equinix’s Ayomide Jones, EMEA Business Development, West Africa, also spoke on the role of interconnection in Africa’s digital growth. She highlighted how networks, content and cloud providers work together to enhance modern businesses. 

Everything we use nowadays to solve our problems is content. This is only possible because of interconnection,” Jones said. 

She explained that Equinix’s data centres in Lagos and across Africa enable startups and enterprises to connect to cloud services, financial systems, and global platforms without heavy upfront investment, creating the infrastructure that allows African businesses to scale quickly.

For all the talk of opportunity, speakers repeatedly returned to execution as the differentiator. “We always talk, so now, let’s go back and execute,” Olamigoke said.

Day Two of Tech Revolution Africa Conference 2.0 continues on Saturday, with further sessions on policy, investment, emerging technologies and the role of African enterprises in strengthening the continent’s digital economy.

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Tech Revolution Africa 2.0: MTN Warns the 4th Industrial Revolution Will Punish Africa’s Hesitation https://techeconomy.ng/tech-revolution-africa-2-0-mtn-digital-economy/ https://techeconomy.ng/tech-revolution-africa-2-0-mtn-digital-economy/#respond Fri, 30 Jan 2026 22:04:28 +0000 https://techeconomy.ng/?p=175293 Africa can now rent computing power for $50 instead of spending more than $100,000 on infrastructure, and that changes everything.

Shoyinka Shodunke, chief information officer of MTN Nigeria, said this as he delivered the keynote on the digital economy forecast for 2026 at Tech Revolution Africa Conference 2.0 in Lagos, headlined by MTN. 

Speaking under the theme “The Big Bold Step,” Shodunke stressed that the fourth industrial revolution is the first moment in history where Africa can compete on equal terms, but only if it moves fast.

The inputs today are data, and where’s the factory? The factory sits in the cloud,” he said.

During the first industrial revolution, the continent was absent. In the second, it supplied raw materials. In the third, it became a consumer of finished technology. Each delay came at a cost.

Shoyinka Shodunke, MTN CIO speaking at Tech Revolution Africa 2.0

We got punished for the first. Got punished for the second time. We got punished for the third,” he said. “But in the fourth, if we fail to act, we get punished again.”

What makes this era different, he explained, is that scale no longer depends on capital. With cloud services, access to talent from anywhere and locally generated data, the limitations are lower. Startups no longer need massive data centres or years of runway before launching products.

You can subscribe to cloud services today at $50,” he said. “You don’t have to invest over $100,000 on compute power for you to be able to power your industry.”

Shodunke explained that the actual threat is not lack of technology but fear, fear of disrupting existing business models, revenue streams and comfortable ways of working. He warned that organisations clinging to legacy systems risk repeating Africa’s old mistakes.

You cannot live with a legacy mindset, a fear of disruption, or with the comfort of mediocrity,” Shodunke further stated at the Tech Revolution Africa Conference 2.0. “Whatever is being built has to be built with a scale in mind, not mediocre.”

Using MTN as a case study, he described how the telecoms giant has had to intentionally disrupt itself, moving beyond voice and data into cloud services, fintech and intelligent platforms layered on top of its network infrastructure.

History punished everyone who hesitated,” he warned. “So don’t really wait for the perfect time to come in, only take that big bold step.”

In closing, he stressed that the race has already started. Africa is not arriving late anymore, but hesitation could still leave it watching others disrupt.

Revolution,” Shodunke said, “it punishes hesitations.”

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How “Pay-As-You-Grow” Tech is Impacting SME Costs, Digital Adoption https://techeconomy.ng/pay-as-you-grow-tech-impact-sme-costs-digital-adoption/ https://techeconomy.ng/pay-as-you-grow-tech-impact-sme-costs-digital-adoption/#respond Mon, 08 Dec 2025 11:00:29 +0000 https://techeconomy.ng/?p=172317 The world will spend roughly $723.4 billion on public cloud services in 2025, up from $595.7 billion in 2024. 

That single number explains why a new way of buying software is moving from a niche experiment to a mainstream model. 

Cloud is bigger, more granular and, importantly, more billable by use. That is the foundation of the “pay-as-you-grow” approach now spreading across small and medium-sized enterprises (SMEs).

Beyond a pricing trend, this sits at the intersection of interest-rate policy, capital scarcity, currency volatility and high cloud budgets. 

Those forces are changing how software suppliers set prices, and the consequences reach into productivity, inequality and GDP growth in both emerging and advanced economies.

What is “pay-as-you-grow”?

At its core, pay-as-you-grow ties software expenses to what a business actually uses or earns. It appears in several forms:

  • Usage-based billing: charges per CPU hour, API call, gigabyte, transaction or active user.
  • Revenue-linked pricing: fees rise or fall with a firm’s revenue or GMV, common in fintech and embedded services.
  • Cloud consumption models: infrastructure or platforms billed by the minute, not fixed nodes or seats.
  • Metered add-ons: a low base rate, with advanced features billed on demand.

This is a break from the old SaaS playbook of fixed seats, annual contracts and upfront licences that forced SMEs to bear full cost regardless of performance.

Why now: the macro drivers

Several measurable forces are pushing both suppliers and customers towards more elastic pricing.

1. Cloud scale and improved visibility

Cloud spending is growing at double-digit rates, and the size of that market makes granular billing attractive and workable. Cloud providers now provide detailed telemetry and mature billing systems as default infrastructure, not experimental add-ons.

2. Better vendor tooling and industry momentum

Platforms that handle usage pricing, metering and complex invoicing have expanded quickly. Billing and observability tools processed far more usage-linked revenue in 2024 than the year before, and software teams are steadily shifting towards consumption-friendly business models.

3. SME financing constraints

In many countries, SMEs still find it hard to access affordable credit. Surveys consistently show gaps in formal lending and strict collateral requirements. That makes large upfront software commitments difficult, especially outside advanced economies. A flexible, usage-based model reduces that pressure.

4. The digital adoption gap

OECD and government studies show SMEs lag in digital uptake because of cost, limited skills and weak awareness of support programmes. Pay-as-you-grow reduces the initial financial hurdle and encourages more firms to experiment.

5. Market economics for suppliers

Usage pricing expands the addressable market for software vendors. Although platforms focused on usage-based monetisation are a small slice of global cloud spending, their speedy growth shows why both young and established firms are experimenting aggressively with consumption-driven pricing.

The case for SMEs: concrete benefits

Flexible pricing isn’t simply kinder to founders, it changes incentives.

Cash-flow alignment

SMEs face seasonal cycles, late payments and unpredictable demand. Paying in proportion to revenue or activity reduces the mismatch between income and expenses. That alone can improve survival odds during downturns.

Lower barrier to adoption

When tools require no large commitment, more firms try them. That increases the pool of SMEs that become digitally capable and able to scale, a genuine productivity boost.

Resilience to currency swings

In economies with volatile exchange rates, fixed USD-denominated licences can squeeze margins. Usage-based or revenue-linked pricing billed in local currency helps cushion that shock.

Faster innovation for vendors

Vendors using consumption models see exactly which features customers value. That encourages quicker iteration and better alignment between product and real-world use.

These benefits are not automatic. They depend on stable unit economics and transparent billing, both inconsistent across providers.

The blind spots and risks

A balanced view is important. Here are the main failure points.

Bill shock

Usage spikes can produce unexpectedly high bills, whether because of a marketing surge, system misconfiguration or bot activity. For firms with thin cash buffers, this can be worse than a predictable subscription.

Billing complexity

Cloud bills are notoriously difficult to interpret. Without strong cost controls, errors or hidden multipliers can create significant problems. SMEs often lack the tools or expertise to monitor usage closely.

Lock-in through consumption

Low entry costs make adoption easy, but high consumption makes switching expensive. Over time, firms become deeply tied to one provider’s ecosystem.

Misleading “flexible” pricing

Some vendors advertise flexibility but hide minimum commitments, sharp tier jumps or steep overage rates. Without transparency, SMEs carry the risk.

Uneven gains and potential inequality

Regions with better banking systems, digital skills and advisory support are well placed to gain more from flexible pricing. Without targeted support, less-served regions may fall further behind.

Evidence and cues from the market

A few recent indicators reveal:

  • Cloud spending forecasts for 2025 show strong growth, confirming that consumption across industries is expanding and becoming more granular.
  • Platforms built for usage-based monetisation have grown rapidly, showing suppliers are increasingly comfortable with metered commerce.
  • SME finance studies continue to highlight persistent credit gaps, explaining why flexible pricing resonates in markets where upfront spending is hard to justify.
  • Reports on SME digital adoption consistently stress cost, skills and awareness as barriers, exactly the areas where pay-as-you-grow reduces friction.

What needs to change

If pay-as-you-grow is going to bring broad economic results, three shifts are key.

1. Transparent billing standards

Clear unit definitions, plain-language invoices and predictable ceilings would limit the fear of surprise bills.

2. Built-in cost controls

Caps, thresholds and real-time alerts should be standard. Vendors who provide these will earn trust quickly.

3. Complementary finance and advisory support

Flexible pricing works best when paired with finance that helps smooth short-term shocks. Banks and fintechs can offer small working-capital lines; governments can support training and digital literacy.

Macro implications, the bigger picture

If pay-as-you-grow scales responsibly, the effects extend far beyond software.

  • Productivity: Wider use of digital tools among SMEs increases efficiency across entire sectors, especially in services and retail.
  • Resilience: Firms that can scale technology costs up or down are better placed to handle economic shocks.
  • Distribution: Without intentional support, benefits may cluster in well-served regions, creating a two-speed digital economy.
  • Market structure: Large cloud providers will push deeper into SME operations, raising questions about competition and portability.

Can it bring about mass digital adoption?

It can, but not on its own.
Pay-as-you-grow removes a major obstacle, the upfront cost, and aligns incentives between buyer and supplier. Recent data points to rising demand, improved tooling and steady growth in usage-based models. 

But the upside depends on transparency, good product design and complementary finance. Without those, the model risks drifting into volatility and lock-in.

Used well, you get results better than a pricing strategy. It’s a lever for larger and more inclusive digital growth that could help SMEs across different economies compete, survive and grow.

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Building Skills but Not Building Self-Awareness: The Missing Link in Africa’s Tech & Business Growth [Part 2] https://techeconomy.ng/building-skills-but-not-building-self-awareness/ https://techeconomy.ng/building-skills-but-not-building-self-awareness/#respond Mon, 01 Dec 2025 19:11:22 +0000 https://techeconomy.ng/?p=171992 Personal branding is not self-promotion. It is self-awareness expressed intentionally.

It allows professionals to Understand and articulate their strengths, align their values with their work, show up consistently, build trust and visibility, communicate impact, not just activities, become intentional about how they are perceived and position themselves for leadership roles

When employees evolve into personal brand leaders, organisations benefit from better teamwork, Improved communication, stronger accountability, Positive workplace culture, greater innovation and higher retention

This is why global companies invest heavily in personal leadership and self-awareness training. It drives performance and deepens organisational identity.

For African Tech to Scale, We Must Build People – Not Just Skills

Our continent will not win in the digital economy simply because we have more certified developers, designers, product managers, or cybersecurity analysts.

We will win because we have Technologists who understand themselves; Teams who communicate with clarity; Professionals who can lead with emotional intelligence and organisations that value identity just as much as innovation.

Self-awareness is the foundation that sustains talent. It is how we turn competence into performance and performance into impact.

So, if you are a professional or a budding leader, start investing in understanding who you are, why you do what you do, and the unique value you bring. Skills open doors. Self-awareness determines what you do when you walk through them.

For organisations, empower your teams with the tools for self-awareness and personal brand leadership. Companies grow when people grow from within.

In a world driven by AI, data, digital transformation, and innovation, one truth remains unchanged: You cannot build a strong career or business identity without first building a strong personal identity.

Skills will get you noticed; Self-awareness will keep you relevant. Personal branding will make you unforgettable.

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MEST Africa, Absa Unveil Top 10 Startups for 2025 Challenge https://techeconomy.ng/mest-africa-absa-top-10-startups-2025/ https://techeconomy.ng/mest-africa-absa-top-10-startups-2025/#comments Wed, 05 Nov 2025 14:10:53 +0000 https://techeconomy.ng/?p=170599 The Meltwater Entrepreneurial School of Technology (MEST Africa), in partnership with Absa, has revealed the ten startups participating in the Grand Finale of the 2025 MEST Africa Challenge (MAC).

Taking place in Cape Town on Wednesday, November 26, 2025, the competition will see one startup walk away with a $50,000 equity investment and access to a global network of mentors and investors.

The announcement follows two days of rigorous semi-final pitches held on October 28 and 29, where young innovators from eight African countries showcased products bolstering financial technology across the continent. 

Ten startups stood out for their creativity, impact potential, and market readiness.

The finalists include:

  1. mystocks.africa (Botswana);
  2. Credify Africa Inc (Uganda);
  3. Logistify AI (Kenya)
  4. Kutana Technologies Ltd (Ghana);
  5. Investa Farm (Kenya);
  6. Black Swan (Mauritius);
  7. Mighty Finance Solution Inc (Zambia);
  8. Devdraft AI (Zambia);
  9. Kanzu Finance Ltd (Uganda); and
  10. Farmsky (Kenya).

According to Ashwin Ravichandran, Portfolio Advisor and MAC lead at MEST Africa, this year’s cohort represents a new phase of African innovation. “Each year, the Challenge grows not only in reach but in the depth of innovation it attracts. We’re seeing founders build financial systems that are inclusive, intelligent, and unmistakably African. The Top 10 exemplify the kind of purposeful innovation driving Africa’s next wave of growth.”

Now in its seventh year, the MEST Africa Challenge focuses on FinTech ventures and startups embedding financial solutions into technology systems. 

The 2025 edition covers eight of Absa’s nine priority markets, which include Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, Uganda, and Zambia, targeting businesses that enhance financial inclusion and digital transformation.

For Absa, the partnership shows its drive to enhance banking through technology. “Our ambition is to reimagine financial services through technology, and the innovations presented by these FinTechs showcase what’s possible,” said Tamu Dutuma, head of Strategy and Transformation for Technology at Absa Regional Operations (ARO). 

Many of the solutions are directly relevant to our business, with the potential to enhance customer experience, drive efficiency, and accelerate transformation. We’re excited about the opportunity to turn some of these ideas into meaningful partnerships that deliver value at scale.”

MEST Africa’s long-standing focus on entrepreneurship development has impacted the continent’s tech sector since 2008, having trained over 2,000 entrepreneurs and invested in more than 90 startups.

What stands out in the Top 10 is how digital innovation is being applied to real market challenges,” said Tawanda Chatikobo, head of Digital – ARO RBB. “From AI-driven insights to seamless payments, these solutions demonstrate how technology can unlock access, efficiency, and financial inclusion. Digital solutions are no longer a luxury – they have become an imperative for the financial sector.”

The 2025 MEST Africa Challenge finale will support the organisation’s mission to enable scalable African ventures, helping them transform industries and drive inclusive growth across the continent.

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Kaizen Raises $21 Million to Enhance America’s Public Services with People-First Technology https://techeconomy.ng/kaizen-raises-21-million-to-modernise-us-public-services/ https://techeconomy.ng/kaizen-raises-21-million-to-modernise-us-public-services/#comments Thu, 30 Oct 2025 14:07:31 +0000 https://techeconomy.ng/?p=170222 Kaizen has raised $21 million in a Series A funding round to fast-track its goal of modernising America’s public-facing digital infrastructure. 

The company seeks to replace outdated government systems with efficient, accessible, and user-friendly technology.

Led by NEA, with participation from 776, Accel, Andreessen Horowitz, and Carpenter Capital, the round follows an $11 million seed funding co-led by Accel and Andreessen Horowitz’s American Dynamism practice, bringing Kaizen’s total funding to $35 million.

Kaizen’s technology is already in use across more than 50 government agencies in 17 states, reaching over 30 million residents. From state parks and DMVs to court systems and tax portals, the company is bolstering how people access essential services. 

Instead of fragmented systems that charge taxpayers billions through maintenance contracts and outdated software, Kaizen offers a single, unified platform. Governments can deploy new services within weeks, and residents can interact with them through a modern, intuitive interface.

Kaizen is focused on the most fundamental American services that we use every day – the parks, transit, licensing, the everyday systems that quietly hold our communities together. 

“That clarity of mission has accelerated their growth and embodies exactly what the American Dynamism movement stands for to ensure our government is working at the speed of technology and serving our national interests,” said Katherine Boyle, general partner at Andreessen Horowitz.

For Kaizen’s CEO and co-founder, Nikhil Reddy, the company’s mission is a personal one. He believes Americans have settled for less when it comes to public service technology. 

American citizens have been worn down into accepting second-class solutions when it comes to public service technology,” Reddy said. “Think about it, when was the last time you had a delightful experience booking a DMV appointment or reserving a campsite at a state park?”

He added, “If we raise our expectations of what public service technology can and should be, we can transform not just someone’s day or weekend, but how millions of people experience the impact of their taxpayer dollars.”

The timing of Kaizen’s rise coincides with a national push for digital reform. The federal government recently established a National Design Office to oversee a $10 billion effort aimed at modernising more than 25,000 public service portals. 

Kaizen’s tools align closely with this agenda, providing governments with the digital infrastructure to serve citizens with the same ease as private-sector platforms.

In so many places around the world, public services run on technology that’s every bit as good as what we use in our daily lives — sometimes better. There’s no reason America shouldn’t aim just as high,” said Alexis Ohanian, founder and general partner at Seven Seven Six. 

Kaizen is building the backbone for public services that reflect the beauty, ambition, and potential of the society they serve.”

Co-founder KJ Shah, who began his career in mergers and acquisitions, saw how legacy systems affected public-sector efficiency. “For decades, public servants have been forced to use stagnant software built through acquisitions, not product innovation. Our agencies need and deserve a platform built natively and designed to grow with them,” he stated.

Kaizen’s results are already visible. In Maryland, the company launched a new state park day-pass system in less than two months, a full month ahead of schedule. 

On Independence Day weekend, state parks operated at full capacity without major check-in delays, eliminating long-standing traffic jams and cutting overtime costs. Wildlife even began returning to calmer park environments.

As a career public servant with 30 years at the Department of Natural Resources, I can say without hesitation that this initiative is one of the most meaningful changes we’ve implemented to expand and safeguard public access while ensuring equitable access to our public lands,” said Paul Peditto, assistant secretary of Land Resources, Maryland DNR.

Since early 2024, Kaizen’s customer base has expanded tenfold, while annual recurring revenue has surged ninefold year-on-year. The company has recently partnered with Maricopa County, Arizona; San Bernardino County, California; Suffolk County, New York; and the Cherokee Nation. 

Its workforce is expected to grow from 30 to 50 by early next year as it targets federal agencies and new sectors such as courts and licensing.

Kaizen is tackling one of the toughest areas in technology and doing it with precision and purpose,” said Amit Kumar, partner at Accel. “Nikhil sees opportunity where others see complexity, and his team is proving that public services can be modern, efficient, and built around the people they serve.”

Andrew Schoen, Partner at NEA, added: “Public services impact hundreds of millions of people every day in the US alone, yet their technologies often lag far behind the seamless digital experiences modern consumers expect. We’re thrilled to back Nikhil, KJ, and the Kaizen team as they bring streamlined, thoughtfully-designed, AI-native experiences to government services, already reaching more than 30 million residents across 17 states and 50 agencies.”

Kaizen’s long-term goal is to become the primary technology partner for public institutions, one that creates reliable, beautifully designed systems citizens can trust.

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OpenAI Launches Africa’s First AI Academy in Lagos, Calls for Multi-Stakeholder Collaboration https://techeconomy.ng/openai-unilag-ai-academy-africa/ https://techeconomy.ng/openai-unilag-ai-academy-africa/#respond Fri, 17 Oct 2025 19:47:25 +0000 https://techeconomy.ng/?p=169506 OpenAI has emphasised the urgent need for inclusive collaboration to expand access to artificial intelligence (AI) education across Africa, starting with Nigeria’s academic community. 

In partnership with the AI giant, the University of Lagos (UNILAG) hosted the continent’s first OpenAI Academy, aimed at enhancing AI literacy and empowering African innovators. 

The programme took place from October 16–17, 2025, as part of the University’s 5th International Week themed “Equitable Partnerships and the Future of AI in Africa.” Students, faculty members, and tech leaders were present to explore the opportunities and ethical challenges of AI on the continent.

Speaking during the interactive session at UNILAG, Emmanuel Lubanzadio, Africa lead at OpenAI, said: “This collaboration is important. There’s a sense of urgency to act, not tomorrow, not yesterday, but now.”

The initiative was led by UNILAG’s Office of International Relations, Partnerships and Prospects (IRPP) in collaboration with the African Engineering and Technology Network (Afretec). 

It aligns with both the African Union’s Digital Transformation Strategy (2020–2030) and Nigeria’s National Digital Economy Policy, which prioritise inclusive digital skills and ethical innovation.

Professor Ismail Ibraheem, director of IRPP, said the partnership reveals the University’s global outlook and commitment to locally relevant impact.

At the University of Lagos, we are intentional about preparing our students to solve the unique needs of our continent through global partnerships. We prioritise inclusive access to digital skills, research, and learning opportunities to empower future innovators. Our goal is to help them approach AI with contextual understanding and ethical responsibility,” he stated.

The OpenAI Academy is a core part of OpenAI’s education mission launched in 2024 to make AI literacy accessible to everyone through free workshops, hands-on sessions, and community-driven learning. 

The Lagos edition, its debut in Africa, featured practical sessions on machine learning, generative AI, AI ethics, responsible innovation, and real-world applications for African contexts.

Lubanzadio described the launch as both a milestone and a call to action for inclusive development.

Africa is home to some of the world’s most creative, resourceful problem-solvers. We want to make sure they have the tools to turn their ideas into impact. 

“Launching the OpenAI Academy in Lagos is a major step toward supporting the next generation of African innovators, giving them practical skills, connecting them to a global community, and helping ensure that AI reflects African voices and priorities,” he said.

Lubanzadio noted that while UNILAG is the first partner in Nigeria, OpenAI has a bigger goal to expand AI access and literacy across Africa. “You have to start somewhere. Our vision is that AI becomes as accessible as electricity, something everyone can use. But access or AI literacy is not one company’s responsibility. It has to be a multi-stakeholder approach.”

The sessions engaged lecturers and students on AI’s role in education, innovation, and societal development. Conversations ranged from ethical use in academic work to AI’s potential in agriculture, healthcare, and local language preservation.

Lubanzadio noted examples such as Digital Green, which uses OpenAI tools to help farmers identify crop diseases, and Jacaranda Health, which leverages chatbots to assist expectant mothers in Kenya. “It shows how AI can be embedded in essential sectors like health and agriculture,” he explained.

He maintained that the focus should be on balance and human adaptability. “Technology has always disrupted, but humans adapt. We’ve survived every wave of change, AI is no different.”

On the issue of African language representation in AI models, Lubanzadio acknowledged the gap but noted progress. “We recently closed a partnership with Orange, which operates in 18 African countries. We’ve made our open-weight model available for African languages, starting with Wolof. It’s not enough, but it’s a start,” he said.

He further encouraged institutions to engage with OpenAI’s Open Academy, a free learning platform offering AI education resources to students and professionals globally.

Highlighting privacy, data use, and ethics, Lubanzadio clarified that OpenAI allows users to control whether their data is used for model training and complies with data protection laws in every jurisdiction.

He added that responsible AI must be pursued collectively, by policymakers, educators, and the private sector. “AI is here to stay, not as an imposition, but as an opportunity. Everyone has the choice to use it or not, but we must prepare for its presence,” he said.

The Lagos event, which coincided with OpenAI’s rollout of ChatGPT Go, a new, lower-cost subscription tier available in Nigeria and 56 other countries, stresses a growing focus on Africa as an important part of the global AI conversation.

Lubanzadio concluded that this collaboration is “only the beginning” of OpenAI’s long-term engagement with African academia.

This partnership with UNILAG is not ending today, it’s the start of something bigger. The fact that we’re having this conversation is progress. Let’s build on it,” he said.

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₦384 Trillion in Digital Transactions: Nigeria Fintech Week 2025 Opens with a Call to Trust, Collaboration, and Innovation https://techeconomy.ng/nigeria-fintech-week-2025-trust-collaboration/ https://techeconomy.ng/nigeria-fintech-week-2025-trust-collaboration/#respond Tue, 07 Oct 2025 21:48:20 +0000 https://techeconomy.ng/?p=168910 As of July 2025, Nigeria recorded over 4.1 billion electronic transactions valued at ₦384 trillion, revealing the scale of the country’s digital growth

But at the Nigeria Fintech Week (NFW) 2025, the country’s most influential fintech gathering, speakers made it known that beyond the data, trust, collaboration, and innovation will define the nation’s digital future.

For the first time in its history, the week-long event is being held simultaneously in Lagos, Enugu, and Port Harcourt, bolstering inclusion as well as national reach, as is aligned with the theme “The Fintech Ecosystem Symphony: Orchestrating Nigeria’s Digital Future.”

This year’s edition is held at the Landmark Event Centre, Victoria Island, Lagos, bringing regulators, innovators, investors, and policymakers under one roof to discuss the fintech sector’s scale and sustainability.

From Association to Movement

Opening the day’s proceedings, Dr Stanley Jacob, president of FintechNGR, described the association’s evolution from a small group of pioneers to a national force building solid grounds for finance.

When Fintech Nigeria was set up, it wasn’t to sit back and watch,” he said. “It was to drive digital transformation for our financial landscape. We wanted to lead, and today, I can confidently say we are orchestrating that transformation.”

Dr Jacob noted that through its PIE Agenda — Participation, Innovation, and Expansion, FintechNGR has grown into a hub of activity with over 600 institutional members and 62 active volunteers driving impact.

We are no longer just an association. We are now a movement,” he said.

He explained that the association’s five Communities of Practice — covering innovation, cybersecurity, inclusion, policy, and industry advocacy — now anchor its influence in both local and international fintech conversations. “We have created an ecosystem that doesn’t just respond to change; we drive it.”

Harmony Through Collaboration

Picking up that thread, Dr Jameelah Sharrieff-Ayedun, vice president of FintechNGR and chairperson of Nigeria Fintech Week 2025, noted that fintech’s progress depends on collaboration.

Our ecosystem requires every instrument — regulators, innovators, investors, and consumers — to play their part,” she said. “This is more than a theme; it is a statement of intent.”

She noted that FintechNGR’s growing visibility in policy discussions is evidence of maturity. “We’re not just a ceremonial presence with regulators. We’re now recognised for our expertise and the value we bring to Nigeria’s financial and technology ecosystem,” she said.

Dr Sharrieff-Ayedun also stressed FintechNGR’s governance reforms, from data protection frameworks to transparency in operations, as part of building credibility. “Do not leave this week without making the deal you came to make. Like a symphony, we must all play in harmony.”

Nigeria Fintech Week 2025

Africa Can Deliver to the World

Dr Segun Aina, chairman of the FintechNGR Board of Trustees and president of the Africa Fintech Network (AFN), lifted the discussion to the continental aspect, affirming that Nigeria’s fintech success is part of a bigger African story.

Nigeria has four of the nine leading fintechs in Africa, and many more are on the way,” he said. “We are not just participating in the global fintech story, we are shaping it.”

He highlighted key AFN initiatives, including the Africa Fintech Hub, supported by the African Development Bank, and the Fintech Passporting Project, which aims to harmonise regulatory requirements across African countries.

With standardised frameworks, it will be seamless for fintechs to operate from one African country to another,” he said. “Africa can deliver to the world, not as followers, but as creators.”

Trust as the New Currency

Representing CBN Governor Olayemi Cardoso, Dr Rakiya Opemi Yusuf, director of the Payments System Supervision Department, reiterated the Central Bank’s focus on balanced innovation.

Like an orchestra, our fintech ecosystem requires harmony between innovation and regulation, inclusion and security,” she said. “Only through such balance can we advance trust and inclusion.”

She cited the ₦384 trillion figure as evidence of the deepening confidence in Nigeria’s financial technology systems. “The Central Bank embraces responsible innovation,” she said. “Compliance and trust are not barriers; they are the foundation of sustainability. When products are built on trust, they endure, and they attract investors.”

In alignment with this, Callistus Obetta, group executive, Technology & Services at First Bank of Nigeria, emphasised that trust is “the bedrock of financial services.”

In today’s digital world, trust is our real currency,” he said. “AI should not replace human relationships, it should enhance them, allowing people to serve customers with empathy and purpose.”

Policy and People at the Core

Representing Senator Adetokunbo Abiru, Blessing Adeolu-Adediran of CCHub delivered a goodwill message that tied policy, innovation, and human capital together.

The future of our nation will be shaped by the digital innovations of today,” she said. “This week reminds us that the Nigeria we envision tomorrow will be built by what we choose to do — or fail to do — now.”

She spotlighted the Sail Innovation Lab, a project that has trained over 9,000 young Nigerians in technology skills, as a practical model for inclusive growth.

One Vision, One Symphony

Nigeria’s fintech expansion has reached a point of harmony, between ambition and regulation, innovation and inclusion, policy and people.

Dr Stanley Jacob’s closing words at the Nigeria Fintech Week 2025 captured the spirit of the day: “Our mission continues, our vision remains clear, and our commitment is unwavering. Together, we will orchestrate Nigeria’s digital future.”

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FurtherAI Raises $25 Million to Automate Insurance Workflows at Scale https://techeconomy.ng/furtherai-raises-25m-automate-insurance-workflows/ https://techeconomy.ng/furtherai-raises-25m-automate-insurance-workflows/#respond Tue, 07 Oct 2025 15:38:24 +0000 https://techeconomy.ng/?p=168867 San Francisco-based insurtech company, FurtherAI, has raised $25 million, one of the largest early-stage investments in insurance-focused technology this year, in a Series A round led by Andreessen Horowitz (a16z).

The funding comes only six months after its $5 million seed round, pushing its total capital raised to $30 million.

At the heart of FurtherAI’s mission is a goal to put an end to the inefficiencies that have long burdened insurance professionals. For decades, underwriters, brokers, and claims handlers have relied on outdated systems and manual processes, spending hours sifting through spreadsheets, PDFs, and disconnected databases. 

FurtherAI wants to change that by automating workflows across underwriting, claims, and compliance, giving insurers the freedom to focus on risk management and client service rather than administrative tasks.

Insurance is the backbone of the economy, but the people running it have been stuck with outdated tools,” said Aman Gour, co-founder and CEO of FurtherAI. “With this funding, we’re doubling down on building AI workflows that give underwriters, brokers, and claims teams superpowers — freeing them to focus on the work that truly matters.”

The Series A round, which also saw participation from Nexus Venture Partners and Y Combinator, reiterates the current interest in specialised technology in the insurance space. The company plans to use the new funds to expand its catalogue of insurance-specific workflows, strengthen integrations with major carriers and brokers, and scale its go-to-market efforts amid accelerating demand.

The insurance industry, estimated at $7 trillion globally, faces a convergence of challenges, from climate risk to regulatory pressures and a shortage of skilled professionals. Many insurers have attempted to deploy generic automation tools, only to find them inadequate for the industry’s complex documentation and compliance needs. 

FurtherAI provides what it calls an insurance-native workspace, designed to integrate seamlessly with existing systems while delivering precision and scalability.

Sashank Gondala, co-founder and CTO of FurtherAI, explained the company’s hands-on model: “We’re excited to partner with the insurance industry to unlock real value with AI — automating the busy work and opening new avenues of growth. With our forward-deployed engineering model, insurance teams work side-by-side with an AI engineer to ensure impact at scale.”

Already, the firm’s technology processes billions in premiums annually, powering submissions, policy comparisons, and compliance checks for major industry players such as Accelerant, MSI, and Leavitt Group. Early adopters report measurable improvements, including a 15% boost in submission-to-quote ratios, over 95% accuracy in policy comparisons, and up to tenfold faster proposal generation.

The FurtherAI team has been a fantastic partner in rapidly standing up complex enterprise workflows,” said Venkat Raman, chief bizOps officer at Accelerant. Similarly, Laurie Flanagan of Leavitt Group noted, “Implementing FurtherAI has been game-changing — faster turnarounds, higher accuracy, and a platform we can keep expanding.

For Andreessen Horowitz, the investment shows FurtherAI’s potential to boost the sector. “FurtherAI is redefining how insurance gets done,” said Joe Schmidt, Partner at a16z. “Aman and Sashank are technical founders whose customers see them as true AI partners, not just AI tools. Their early traction signals a generational opportunity to transform insurance.”

With this latest funding round, FurtherAI appears well-positioned to boost digital transformation in insurance, as efficiency and expertise finally go hand in hand.

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