eCommerce – Tech | Business | Economy https://techeconomy.ng Tech | Business | Economy Tue, 24 Mar 2026 13:02:41 +0000 en-GB hourly 1 https://wordpress.org/?v=7.0 https://techeconomy.ng/wp-content/uploads/2025/06/cropped-256Px-32x32.png eCommerce – Tech | Business | Economy https://techeconomy.ng 32 32 Black Friday has Become a Strategy Test for the Retail Sector https://techeconomy.ng/black-friday-has-become-a-strategy-test-for-the-retail-sector/ https://techeconomy.ng/black-friday-has-become-a-strategy-test-for-the-retail-sector/#respond Tue, 24 Mar 2026 13:02:41 +0000 https://techeconomy.ng/?p=178371 What started out as a promotional import from the United States has become a defining moment in the festive season economy.

The four-day Black Friday-Cyber Monday (BF-CM) event generates 20-30% of holiday spending, consistently outperforming the broader November-to-December retail period in both transaction volume and revenue.

It is now a clear competitor to the festive season with sales up 3.5% year-on-year as of November 2025 and this narrow four-day period has become one of the most concentrated and commercially decisive retail experiences of the year.

Building on this momentum in 2026 requires that online rethink its strategy, and instore maintain its focus on wedding discounts to experiences.

BF-CM has moved past a year-end promotion designed to clear stock and generate noise to a stress test for how well a retailer understands pricing, fulfilment, inventory, digital performance, store execution and customer intent.

Within a holiday retail season that runs for nearly eight weeks, BF-CM consistently generates roughly a tenth of total transactions and revenue, making it one of the most strategically important moments in the retail calendar.

In 2025, the Ecentric Black Friday Index found that BF-CM accounted for 9.08% of online holiday transaction volume and 10.6% of online holiday revenue, compared with 9.61% of online transaction volume and 11.29% of online holiday revenue in 2024.

While online share softened slightly year-on-year, the window still captured a disproportionate portion of festive activity in just four days.

Physical retail showed the opposite trend. In-store transaction share increased from 10.64% of holiday transactions in 2024 to 10.75% in 2025, while in-store revenue share rose from 11.3% to 11.52% over the same period.

Revenue share grew faster than transaction share, which suggests either bigger baskets, stronger product mix or more effective conversion of high-value purchases in-store.

It points specifically to categories such as appliances, electronics and fashion, where consumers still want to see, touch or try products before committing.

Physical retail is not outperforming digital because consumers have turned away from ecommerce. It is outperforming when retailers give shoppers a compelling reason to show up.

South African shoppers still value tactile, experiential instore shopping when the trip feels worthwhile. Instore gains are likely linked to the retail sector prioritising events, exclusives, demonstrations and merchandising that turn stores into destinations rather than just transaction points.

This is a crucial strategic insight for 2026 because the question is moving away from how deep the discount towards what kind of engagement actually drives profitable conversion.

Retailers can’t rely on price cuts alone as they’re training customers to wait for the markdown. Moving forward, store-led urgency, exclusivity and theatre are creating reasons to buy now, in person and at potentially higher basket values.

Online, the execution looks different. Digital has to win on precision – a move away from blanket percentage discounts towards tiered offers, bundles and add-ons and buy-more-save-more structures that rebuild average order value.

Sharper segmentation with promotions tailored to new customers, returning customers, high-value segments and lapsed shoppers will offer deeper potential rewards rather than channel-wide discounting that dilutes margin for minimal gain.

This reflects a broader strategic change in retail where the strongest operators are directing the right offer to the right customer at the right moment, with the least friction possible.

That friction point is increasingly important as well. Consumers are moving between online and instore environments fluidly.

They’re using digital to research and compare but still converting in physical locations for high-consideration purchases or where exclusives make the trip worthwhile.

Retailers shouldn’t rely on one channel to heavily as it will leave them exposed, instead synchronise inventory, pricing, fulfilment and promotions across both.

Stores can also become omnichannel hubs for click-and-collect, returns and service interactions that create upsell opportunities.

BF_CM is much more than a shopping event. It is a test of whether a retailer can align customer experience with commercial discipline under pressure.

The data in the report shows that the market is still growing. Festive-period online transactions rose 13.4%, online revenue rose 5.7%, in-store transactions increased 6.0% and in-store revenue rose by 5.2%.

This event has become a strategy test for South African retail, concentrating demand, exposing operational weakness, punishing lazy discounting and rewarding retailers that understand the economics of engagement.

In 2026, retailers will thrive if they use data to build better experiences, more interesting offers and stronger conversions across every touchpoint.

*The Ecentric Black Friday Index measures the proportion of total holiday retail activity that takes place during the four-day Black Friday to Cyber Monday window, using transaction data processed through the Ecentric payment gateway across both online and in-store retail channels. 

The index compares this activity against the full holiday trading period from 1 November to 24 December to determine how concentrated spending becomes during the BF-CM event.

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Top Consumer Spending Trends to Watch in 2026 https://techeconomy.ng/top-consumer-spending-trends-to-watch-in-2026/ https://techeconomy.ng/top-consumer-spending-trends-to-watch-in-2026/#respond Fri, 09 Jan 2026 09:56:39 +0000 https://techeconomy.ng/?p=173899 Nigeria has stepped into 2026 with consumer spending patterns changing in different ways. Technology adoption is getting stronger, trust is gradually returning and households are adjusting how they spend as the economy finds its footing.

Here are the key consumer spending trends to watch in 2026:

1. Digital Payments and eCommerce Boom

Young Nigerians are driving the move away from cash. Digital payments and online shopping are now part of daily lives, powered by fintech platforms such as Opay, Moniepoint, PalmPay and eCommerce companies like Jumia.

Transactions are faster, more convenient and better trusted.

This transition is most obvious in urban centres, where mobile wallets, agent banking and QR payments are replacing cash for everything from groceries to transport fares.

The informal economy in Nigeria, which accounts for more than half of economic activity, has also taken up digital finance, enhanced by factors such as improved mobile access and the 2023 cash shortage.

Financial inclusion has expanded steadily, growing from about 54% in 2020 to 64% by 2023, mainly due to digital channels. With payments becoming seamless, spending behaviour changes with it.

Consumers are more likely to shop online, pay bills instantly, and make impulse purchases, especially in categories such as fashion, gadgets and food delivery.

Regulators, particularly the Central Bank of Nigeria (CBN), continually focus on system security and fraud reduction, while consumers push demand through convenience.

Nigeria’s population size gives this trend more scale, setting it apart from similar digital adoption seen in markets like South Africa.

2. Health and Wellness Take Priority

Health and wellness spending is growing as Nigerians adopt a more preventive mindset. Families and individuals are paying closer attention to what they eat, how they exercise, and the products they consume.

Demand for organic foods, gym memberships, supplements and healthier snacks is growing, particularly in cities.

Consumers check food labels more closely, opting for reduced-sugar drinks, plant-based options and healthier ingredient lists.

Social media has been top-notch here, with fitness creators, nutrition advocates and lifestyle influencers impacting preferences and awareness.

On the policy side, government spending on healthcare has increased. The 2025 health budget rose significantly, and allocations to the Basic Health Care Provision Fund are projected to grow further in 2026.

However, healthcare workers still complain about infrastructure gaps and unpaid salaries, as well as implementation which lags behind policy announcements.

Even so, easing inflation could free up household budgets for preventive healthcare, supporting steady growth in wellness-related spending through the year.

3. Value-Driven and Price-Sensitive Buying

Consumers in Nigeria are becoming more deliberate about what they buy. Rather than volume or advertisement, many now prioritise quality, durability and brand trust, even when it comes at a higher price.

With supermarkets, convenience stores and organised retail expanding, shoppers are comparing products more carefully. Young professionals and families, in particular, are weighing long-term value against upfront cost when choosing electronics, clothing and household items.

Social media is important here. Most Nigerians now discover brands online, and influencers on platforms such as Instagram and TikTok impact perceptions through reviews, demonstrations and personal endorsements. This has pushed brands to focus more on product quality and credibility.

The result is a more sustainable spending pattern, with fewer disposable purchases and greater emphasis on products that last.

The Bigger Market Context

In 2026, the consumer market reveals a different African trend, where digital innovation fills gaps left by traditional systems. With over 70% of the population under 35, the country’s youth keeps driving adoption across mobile banking, online retail and digital services.

Recent economic reforms, including initiatives to stabilise the naira and manage inflation, are beginning to ease pressure on households. Inflation is projected to trend downward, while growth in non-oil sectors such as services, agriculture and trade is supporting gradual recovery in consumer confidence.

Fintech is indispensable to this transformation, extending financial services beyond urban centres and bringing more Nigerians into the formal economy.

This pattern shows the impact of platforms like M-Pesa in East Africa, adapted to Nigeria’s larger and more complex market.

While the cost of living is still high due to fiscal adjustments and import pressures, the overall outlook points to a more structured, tech-enabled consumer economy.

What to Watch Through 2026

Several indicators will impact how these trends evolve:

  • Inflation and cost of living: Always track monthly headline inflation via CBN reports; if it goes below 13%, expect freer spending on non-essentials like health or wellness products.
  • Digital adoption: Growth in mobile wallets and fintech users will show stronger e-commerce activity.
  • Sector performance: Pay attention to health and retail figures from industry reports; increase in organic food sales or quality brand revenues highlight consumer changes.
  • FX stability and remittances: A steadier naira could reduce import expenses and support consumption.
  • Youth engagement online: Higher influencer engagement usually results in quality-focused purchases.
  • Regulatory signals: CBN policies will continue to affect fintech growth and consumer trust.

Conclusion

The year 2026 will be a year of smart, tech-focused spending for Nigerians, where digital tools and quality choices will help manage economic realities.

With economic growth on the rise and inflation rates reducing, these trends come with opportunities for consumers to be more flexible in spending and for businesses to innovate.

Embracing them means building a more inclusive economy.

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Six Strategies to Grow Your eCommerce Business in Nigeria https://techeconomy.ng/six-strategies-to-grow-your-ecommerce-business-in-nigeria/ https://techeconomy.ng/six-strategies-to-grow-your-ecommerce-business-in-nigeria/#respond Mon, 13 Oct 2025 16:09:37 +0000 https://techeconomy.ng/?p=169258 Nigeria’s ecommerce landscape is evolving rapidly. From fashion and electronics to groceries and beauty products, more Nigerians are shopping online than ever before.

According to DataReportal, the country had 103 million internet users as of January 2024, and online retail sales continue to grow as more people gain access to affordable smartphones and digital payment systems.

However, while opportunity is expanding, so is competition. Thousands of small businesses now sell across Instagram, WhatsApp, and local marketplaces. For many, the challenge is no longer getting online, it’s standing out and building sustainable growth.

Below are six strategies that can help ecommerce entrepreneurs in Nigeria compete more effectively, connect with customers, and scale sustainably.

1. Focus on a niche, not the crowd

The internet offers endless reach, but success often lies in narrowing your focus. Instead of trying to appeal to everyone, identify a specific audience whose needs you understand deeply, whether that’s fitness enthusiasts, new parents, or tech-savvy students.

Niche targeting allows you to tailor your message, pricing, and product experience. It also helps small businesses build loyalty and word-of-mouth credibility in markets where advertising budgets are limited.

2. Build relationships beyond social media

Social platforms are powerful but unpredictable. Algorithms change, engagement fluctuates, and visibility can vanish overnight. That’s why it’s essential to diversify how you stay connected with customers.

Email newsletters, community groups, or loyalty programs provide more direct and reliable touchpoints. Use these channels to share updates, answer questions, and offer genuine value—not just promotions. Consistent, thoughtful communication builds trust that outlasts social trends.

3. Use data to understand customer behaviour

Every click, search, and abandoned cart tells a story. Tracking customer behaviour—through analytics dashboards, feedback forms, or even simple observation—can reveal why shoppers drop off and what keeps them coming back.

For example, you might discover that most users exit your site during checkout due to limited payment options. Adding mobile money or bank transfer features could increase conversions immediately. Data-driven decisions help eliminate guesswork and improve user experience.

4. Create content that answers real questions

Many Nigerian shoppers research extensively before buying online, especially from lesser-known brands. Publishing clear, helpful content, such as FAQs, size guides, or product comparisons, can bridge the trust gap.

A small skincare brand, for example, could post educational pieces on ingredients and routines, while a gadget store could share short explainers on choosing the right devices. When people find answers through your content, they are more likely to view your business as credible and dependable.

5. Explore automation and AI for efficiency

Artificial Intelligence is reshaping how small businesses operate globally, and Nigeria is no exception. From customer support chatbots to inventory management and personalized recommendations, automation can simplify repetitive work and improve decision-making.

Even basic AI tools can help analyse trends, spot buying patterns, and free up time for strategic tasks. The goal isn’t to replace human connection but to enhance it by focusing your energy where it matters most, understanding and serving your customers.

6. Build credibility through customer voices

Nigerians value peer opinions. Reviews, testimonials, and user-generated content often carry more weight than brand messaging. Encourage satisfied customers to share feedback or showcase how they use your products.

Displaying honest reviews on your website or social pages signals transparency and confidence. People are far more likely to trust a brand that others vouch for, especially in a marketplace crowded with new entrants.

Building for the long term

Sustainable ecommerce growth in Nigeria isn’t about chasing every new platform or pouring money into ads, it’s about clarity, consistency, and connection.

By focusing on real customer needs, learning from data, and building trust at every step, businesses can create lasting impact in one of Africa’s most dynamic digital markets.

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Online Shoppers Face Highest Fraud Risk | £1.17bn Lost, 1 in 83 Deals Affected https://techeconomy.ng/online-shopping-faces-highest-fraud-risk/ https://techeconomy.ng/online-shopping-faces-highest-fraud-risk/#respond Mon, 09 Jun 2025 17:17:35 +0000 https://techeconomy.ng/?p=160736 Fraud is silently choking British consumers, and the worst hit sector is online shopping. In 2024 alone, fraud losses in the UK surged to an all-time high of £1.17 billion. 

Data analysed by BLogic Systems revealed that 1 in every 83 transactions in e-commerce ends in fraud, making it the riskiest form of purchase in the country today.

From the analysis, online shopping carries a fraud rate of 1.21%, the highest of any sector. With over 41,000 transactions examined, more than 500 were confirmed fraudulent. That’s a pattern, as it shows that fraud in digital retail is no longer the exception but is becoming routine.

Other online retail categories aren’t doing much better as 0.98% fraud rate showed that 1 in every 102 transactions are affected. 

This points to systemic issues across all online channels, not just major e-commerce platforms. Fraudsters are exploiting digital convenience, weak identity checks, and the absence of face-to-face verification.

But it’s not just a digital problem. In-store grocery shopping, considered low-risk by many, shows a 0.92% fraud rate, or 1 in every 108 transactions. 

That makes supermarkets more vulnerable than high-street clothing outlets, petrol stations, or even restaurants. Payment card theft and internal manipulation might explain this anomaly.

Interestingly, high-street and department stores post a fraud rate of 0.43%, equal to 1 in every 234 transactions. Meanwhile, petrol stations and public transport services follow at 0.27% (1 in 366). The sheer volume of transactions makes their total fraud losses substantial, even with relatively lower individual fraud probabilities.

One would expect travel bookings to top the chart due to their high transaction values. Instead, they come in sixth. At 0.23%, that’s 1 fraudulent transaction for every 436. Their booking systems may be more fortified, but vulnerabilities persist.

Lower down the list, sectors like gyms, wellness centres, beauty and personal care reflect fraud rates below 0.2%, yet losses there are still huge due to large transaction volumes. Even home and garden purchases, thought to be relatively safe, post fraud rates of 0.13%.

When contacted, BLogic Systems stated, “Fraud risk clearly shifts depending on the purchase environment, with online transactions naturally attracting more fraudulent activity due to limited physical verification. Still, no purchase type is immune, and fraudsters adapt to different channels.

Beyond online versus offline, this is about scale, loopholes, and speed. Digital transactions are growing faster than our ability to secure them. As the gap widens, so do the opportunities for fraud.

I believe the lesson here is that convenience has become a vulnerability. Every payment, every swipe, every click carries risk, some more than others. Regulators, businesses, and consumers need to stop reacting and start anticipating. Fraud isn’t going away, it’s evolving.

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Alibaba Pours $52 Billion into AI, Cloud to Supercharge eCommerce, Tech Expansion https://techeconomy.ng/alibaba-pours-52-billion-into-ai-cloud/ https://techeconomy.ng/alibaba-pours-52-billion-into-ai-cloud/#comments Mon, 24 Feb 2025 09:08:43 +0000 https://techeconomy.ng/?p=153662 Alibaba has disclosed plans to invest 380 billion yuan ($52.44 billion) in cloud computing and artificial intelligence infrastructure over the next three years, which is its highest financial commitment to the sector to date.

The Chinese eCommerce giant disclosed the investment figure on Monday, following an earlier statement in which it hinted at its intentions without specifying an amount. 

The company reported revenue of 280.15 billion yuan for the quarter ending December 31, slightly above analysts’ expectations.

Alibaba stated that this investment is more than its total spending on AI and cloud computing over the past decade. The company has started the year on a strong note in China’s AI race, attracting investors through key business deals. As of the last market close, its stock had surged more than 68% this year.

China’s technology sector has seen a wave of heavy investments in artificial intelligence. ByteDance, the parent company of TikTok, has allocated over 150 billion yuan in capital expenditure for the year, a large portion of which is focused on AI, according to sources familiar with the matter.

Eddie Wu, Alibaba’s CEO, recently noted the company’s strong performance, “The company continues to invest in innovation and technological advancement to drive future growth.” This announcement is expected to further bolster Alibaba’s position as a key player in the global AI and cloud computing industry.

Competition in the sector is increasing and technology firms worldwide are pushing up their investments in AI and cloud infrastructure. 

This latest financial commitment will enable Alibaba to gain more ground in China’s AI-driven environment while responding to the dynamic demands of the digital economy.

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Temu Marks 100 Days in Nigeria with Growing Fan Base https://techeconomy.ng/temu-marks-100-days-in-nigeria-with-growing-fan-base/ https://techeconomy.ng/temu-marks-100-days-in-nigeria-with-growing-fan-base/#respond Mon, 10 Feb 2025 20:29:21 +0000 https://techeconomy.ng/?p=152865 It is already 100 days of Temu in Nigeria! The one-stop destination for the latest fashion products, cosmetics & more, has won over many consumers in Nigeria with its blend of quality products at affordable prices, made possible by its direct-from-factory model that reduces middleman costs.

Since its launch in Nigeria last November, Temu has seen strong consumer uptake. Offering a wide range of products from electronics to home goods and sporting equipment, the online marketplace makes it easier than ever for Nigerians to find great deals and upgrade their lifestyles without spending a fortune.

Temu’s popularity is part of the explosive growth in Nigerian ecommerce, where industry revenues are projected to climb 7.81% from a year ago to US$7.43 billion in 2025, while user numbers are estimated to rise 15% to 28.6 million by 2029.

Temu Fans

Precious Ntuko, a Lagos-based digital creator and mother, is among the many early users who couldn’t wait to try Temu once the direct-from-factory marketplace launched in Nigeria.

Ntuko (@redgrapescafe) was initially hesitant, but her first purchase made her a convert. She is now a fan and recommends Temu to her followers, friends, and family for its wide selection of products, reasonable prices, and easy-to-use website. Her “Temu finds” video has garnered comments like, “So Temu has nice stuff. Good to see and KNOW.”, reflecting growing confidence in the platform.

Temu’s African journey began in South Africa last year, marking the platform’s first foray into the continent. The reception has been similarly positive.

A recent survey conducted by News24, with support from Temu, reveals the platform’s impressive penetration: 1 in 3 South African respondents have used the platform, and nearly 40% have become active monthly users just one year after its launch in South Africa.

Temu 100 Days in Nigeria -
Temu …the e-commerce table shaker

Among its users, 81% recognised the platform for its affordability and 46% estimated they save over half of their shopping budget when using Temu.

Affordable Quality

Underpinning this popularity is Temu’s ability to offer quality products at affordable prices. Temu’s model allows consumers to purchase products directly from manufacturers, eliminating middleman markups and handling costs. This direct connection results in lower prices, closer to wholesale levels.

A study by the UK-based Centre for Economics and Business Research (CEBR) indicates that UK households could save approximately £3,000 annually by purchasing goods through direct distribution channels like Temu.

Digital marketplaces like Temu have decoupled price and quality by removing intermediary markups and enabling consumers to buy directly from manufacturers, according to e-commerce strategist Gregor Murray.

“The difference here is that it is the same product, sold without the additional costs or margins, at prices previously only available to those buying in huge bulk.

Replace one retailer buying many to get cheap pricing, with many customers buying one and getting the same pricing,” he said to News24.

Global Expansion

Consumers globally have responded by propelling the platform to become one of the most visited e-commerce sites and a top Apple-recommended app of 2024.

Temu now operates in 90 markets worldwide across the Americas, Europe, the Middle East, Africa, Asia, and Oceania.

Favour Kolapo (@ShazzleInc), a civil engineer from Osun State, has made e-commerce a regular part of her life due to its convenience and growing accessibility. She appreciates Temu’s product quality and the ease of payment it offers.

“Temu has been all up in our faces these past few weeks, so I took it upon myself to test it out. Everything I got was exactly as ordered!” she said.

Kolapo confirmed that her purchases met expectations, noting, “Yes, all the products I bought met my expectations. I also like that Temu puts product descriptions and dimensions that let you know what you’re expecting. Even as a batch shopper for people in Osun State, I am yet to get a bad review.”

She also highlighted Temu’s shipping and delivery, stating, “The shipping and delivery are fast. I’d give them kudos on that.” Looking ahead, she sees room for growth, adding, “Temu in Nigeria is a work in progress, and I believe they’ll get the good recognition they deserve.”

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Top 5 Benefits of Using Virtual Dollar Cards in Nigeria for Online Payments https://techeconomy.ng/top-5-benefits-of-using-virtual-dollar-cards-in-nigeria-for-online-payments/ https://techeconomy.ng/top-5-benefits-of-using-virtual-dollar-cards-in-nigeria-for-online-payments/#respond Wed, 18 Dec 2024 06:40:12 +0000 https://techeconomy.ng/?p=149767 You’ve heard of virtual dollar cards, right? Maybe you’ve even thought about getting one but aren’t sure if it’s worth it. The thing is, Naira cards simply don’t work for international transactions.

If you’ve ever tried paying for subscriptions like Apple Music or shopping on platforms like Amazon, you probably know the struggle. Without an alternative, you won’t be able to make payments.

Well, here’s the thing: a virtual dollar card can change that. It offers you a seamless way to make online payments, free from the usual headaches that come with traditional payment methods.

In this article, I’ll break down the benefits of using virtual dollar cards in Nigeria—from bypassing Naira restrictions to making secure international payments. Stick with me, and you’ll see why this might be exactly what you need.

5 Key Benefits of Using Virtual Dollar Cards in Nigeria for Online Transactions

Virtual dollar cards offer several advantages, including bypassing Naira payment restrictions, providing secure online payments, giving you better control over spending, eliminating the need to carry physical cards, and offering flexibility for shopping across multiple international platforms.

1. Bypass Naira Payment Restrictions for International Transactions

If you’ve ever tried to buy something online and couldn’t because your Naira card wasn’t accepted, you know how frustrating it is. Virtual dollar cards fix that problem.

With one of these cards, you can shop anywhere in the world—Amazon, Apple Music, Aliexpress, you name it—without worrying about your Naira card being blocked.

2. Secure Online Payments with No Risk of Fraud

Shopping online is awesome, but the thought of your bank details being stolen? Not so much. Virtual dollar cards help protect you because they aren’t linked to your bank account.

If anyone tries to hack your card, all they get is a card with a set amount of money. It’s like having a shield around your real bank account. You can shop confidently knowing your details are safe.

3. Better Control Over Spending with Set Limits

We’ve all been there—browsing online, and before you know it, you’ve spent way more than you planned. With a virtual dollar card, you can set a spending limit.

If you want to buy a new gadget but don’t want to go overboard, just set a limit. It’s like having a budget that’s always with you, helping you avoid the temptation to overspend.

4. No Need to Carry Physical Cards

Who wants to carry around a bunch of cards? With virtual dollar cards, you don’t have to. Everything is digital and stored on your phone. You can make payments instantly without having to fish through your wallet.

It’s like carrying your bank with you but without all the extra stuff. Super convenient and always ready when you are.

5. Flexibility for Shopping Across Multiple eCommerce Platforms

A virtual dollar card gives you the freedom to shop on all your favourite international websites without worrying about payment issues. Whether it’s ordering a new gadget from Amazon or paying for an international subscription, you can use the card everywhere that accepts online payments.

It’s like having one card that works across the board, making online shopping easier and more convenient without needing to keep track of different payment methods.

Where to Get Virtual Dollar Cards in Nigeria

If you’re ready to get a virtual dollar card, you’re probably wondering where to get one. Well, Cardtonic is your go-to platform for that. It’s a trusted platform that makes getting a virtual dollar card simple and fast. You can sign up, choose your preferred card type, fund your virtual card and start using the card in no time.

virtual dollar card in Nigeria
…Virtual dollar card in Nigeria

But that’s not all Cardtonic offers. Aside from virtual dollar cards, the platform lets you pay your utility bills, like airtime, internet, or electricity—super handy, right? You can also sell and buy gift cards or even shop for gadgets. Cardtonic is a one-stop shop for all your payment needs, making online transactions smoother and more convenient than ever.

Frequently Asked Questions About Benefits of Virtual Dollar Cards in Nigeria

1. What Is the Use of a Virtual Dollar Card?

A virtual dollar card is a prepaid card that you can use for online payments, especially for international transactions. It’s not linked to your bank account, so you can load it with a specific amount of money to use for shopping on sites like Amazon, or paying for subscriptions.

2. Which Is the Best Virtual Card for International Payments in Nigeria?

When it comes to international payments, Cardtonic’s virtual dollar card stands out. It’s secure, fast, and easy to get. Plus, it offers great flexibility for making payments worldwide.

3. What Is the Best Card to Use for Online Purchases in Nigeria?

For online purchases, especially if you’re dealing with international websites, the virtual dollar card is your best option. It’s designed specifically for online transactions and avoids the issues Naira cards face when dealing with international sites.

4. Can I Use a Virtual Card for Online Payments?

Absolutely! Virtual dollar cards are made for online payments. They work just like regular debit or credit cards, but the difference is they are safer for online transactions because they are not linked directly to your bank account. So, you can shop, pay for services, or even make international transfers securely.

5. How Can I Get a Virtual Dollar Card in Nigeria?

Getting a virtual dollar card in Nigeria is easy. You can sign up on Cardtonic, choose your preferred card type, and get a virtual card that’s ready to use within minutes.

Conclusion

Virtual dollar cards are a game-changer for online payments in Nigeria. They help you bypass Naira card restrictions, offer better security, and give you control over your spending.

Whether you’re shopping internationally or paying for subscriptions, these cards make transactions easier and safer.

With platforms like Cardtonic, getting a virtual dollar card is quick and hassle-free. So, if you haven’t already, it’s time to level up your online payment game and enjoy a smoother, safer experience today!

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The Billion-Dollar Ideas: Where Africa’s Next Unicorns Will Emerge in 2025 https://techeconomy.ng/the-billion-dollar-ideas-where-africas-next-unicorns-will-emerge-in-2025/ https://techeconomy.ng/the-billion-dollar-ideas-where-africas-next-unicorns-will-emerge-in-2025/#respond Mon, 16 Dec 2024 11:00:53 +0000 https://techeconomy.ng/?p=149635 “If Africa could monetise its buzzword usage, it would already be the richest continent. Words like ‘potential,’ ‘emerging,’ and ‘disruption’ are reiterated across conferences and investment summits. 
“But beyond these, there’s a space where unicorns, those billion-dollar minds of the business world, are no longer imaginary but tangible outcomes of Africa’s entrepreneurial determination.”

Tech unicorns are the new celebrities, and Africa is no longer in the shadows but birthing top global startups. From Lagos to Nairobi, Cairo to Cape Town, entrepreneurs are tackling local and global challenges with scalable, tech-driven solutions.

Investors are finding their new billion-dollar obsession on the continent, but really, “Who knew the next Silicon Valley would be in Africa?”

In the past few years, we’ve seen companies like Flutterwave, Chipper Cash, and Jumia, which have achieved unicorn status and also created ways for others. 

Entrepreneurs like Olugbenga Agboola of Flutterwave have attributed their success to understanding local challenges and translating them into global solutions. Agboola shared during an interview: “I personally believe in just doubling down and getting the work done which is why I’ve been busy building the infrastructure, the technology.” 

These companies are solving problems for Africa; and creating models that can work anywhere in the world. The focus is on scalability. 

According to data from Partech, African tech startups raised over $3.5 billion in 2023. As of September 2024, these startups had already crossed the $2.1 billion mark, according to Weetracker—an increase compared to $1.7 billion in funding for the same period in 2023. Though 2024 started slow, the pick-up was commendable.

One of the outstanding deals of the year was Moniepoint’s $110 million Series C funding round in October 2024. This raise, led by Development Partners International, with participation from Google’s Africa Investment Fund, Verod Capital, and Lightrock, made up 43% of the total $250 million raised by African startups in just one month.

The capital boosted the startup funding sector in Africa and also asserted the strength of the growing fintech sector on the continent.

Globally, unicorn startups typically come from a mix of sectors, youthful populations, and market demands. Africa has all three in abundance. 

The continent has the youngest population in the world, with a median age of just 19.6 years, and is home to over 1000 active tech hubs. Combined with a rapidly expanding digital economy—projected to reach $712 billion by 2050—Africa’s startup sector is a bubbling cauldron of opportunity.

Sectors on the Go for Unicorn Growth in 2025

While fintech has topped the African startup sector, 2025 looks to be a year with more diversified unicorn companies. These industries will be driven by innovative solutions and increased investment.

  1. Fintech: The Reigning King
    Fintech remains Africa’s most funded sector, accounting for over 40% of venture capital inflows. With an unbanked population estimated at 57%, digital payment solutions, credit access, and blockchain innovations have huge prospects. Startups like Yellow Card and Paystack are leading advancements in decentralised finance and SME lending. Africa’s mobile money market, according to McKinsey, is expected to reach $40 billion by 2025, thanks to the increasing smartphone penetration. Mobile money solutions like M-Pesa and Chipper Cash are bolstering financial access, and the fintech ecosystem is not showing any signs of slowing down.
  1. Climate Tech and Renewable Energy
    Africa’s energy challenges—over 600 million people lacking electricity—have led startups to innovate with renewable solutions. Companies such as Kenya’s BasiGo, which focuses on electric buses, and solar startups like M-KOPA and d.light are enhancing access to energy and enhancing sustainability. Investments in the sector are projected to hit $44 trillion by 2030, with $35 trillion allocated to transition technologies such as efficiency, electrification, grid expansion, and flexibility, according to the International Renewable Energy Agency (IRENA)
  2. HealthTech: Building Resilient Healthcare Systems
    The pandemic uncovered gaps in healthcare systems, but also stimulated innovation. Startups are leveraging telemedicine, AI-driven diagnostics, and affordable healthcare solutions. Helium Health is digitising patient records, while mPharma is tackling medication accessibility. The healthcare market is projected to grow to $259 billion by 2030, with startups addressing challenges through technology.
  3. AgriTech: Feeding a Billion People
    Agriculture employs over 60% of Africa’s population but faces inefficiencies along the value chain. Companies like Kenya’s Twiga Foods are connecting farmers to markets using technology, reducing waste and increasing profits. The agritech market is expected to grow 12.2% annually, reaching $26.27 billion by 2025.
  4. EdTech: The Future of Learning
    With a young population and increasing internet penetration (currently at 43%), edtech is a natural growth area. Startups like Nigeria’s uLesson are delivering affordable, high-quality education to millions. Africa’s edtech sector is projected to grow at a compound annual growth rate of 16.3% through 2025.
  5. Logistics and E-Commerce: The Amazon of Africa?
    Fragmented logistics have historically limited e-commerce, but startups like Sendy and Jumia are bridging the gap with efficient delivery systems. Africa’s e-commerce market is expected to reach $56 billion by 2029, driven by improved infrastructure and increasing trust in online shopping.

The Growth Drivers

Several factors will influence the rise of African unicorns:

  • Investment Trends: More diversified funding, with international venture capitalists and local investors betting on startups. Cities like Ibadan, Kigali, and Alexandria are emerging as investment hotspots.
  • Infrastructure Improvements: Expanding 5G networks and cheaper smartphones are driving connectivity.
  • Talent Pool: Africa contributes 10% of the world’s tech talent, with Nigeria and Kenya leading in developer resources.

Challenges to Overcome

The challenges cannot be ignored and African startups are sometimes hit hard by these. Funding gaps, regulatory complexities, and infrastructure deficits are some of the issues that limit growth, with over 75% of startups failing within their first five years.

Geopolitical instability in certain regions causes risks for both startups and investors. Added to this, the lack of mature exit strategies, such as IPOs, has raised questions about long-term returns for VCs. 

Again, Africa’s brain drain phenomenon—where top talent migrates abroad—is a big issue. Addressing these challenges will require innovative public-private partnerships.

Predictions for 2025

By 2025, Africa is projected to double its unicorn count, hosting at least 10 billion-dollar companies. Startups like Egypt’s MNT-Halan (fintech), Kenya’s Wasoko (retail supply chain), and Nigeria’s Moove (vehicle financing) are likely prospects.

Emerging hubs like Kigali and Accra are joining established centres such as Lagos (Yabacon Valley), Nairobi (Silicon Savannah), and Cape Town. These hubs are promoting innovation and creating a favourable environment for Africa’s next unicorns.

While cities like Lagos, Nairobi, and Cairo are usually in the spotlight, emerging hubs like Kigali and Alexandria are proving their mettle. For instance, startups in Rwanda are benefiting from government-backed innovation programs, like the Kigali Innovation City project, which provides incentives for tech companies. Alexandria, Egypt, is also promoting a growing community of entrepreneurs through its proximity to top universities and access to global markets via the Mediterranean.

Flutterwave, Africa’s highest-valued fintech, became one of the unicorns through a combination of strategic partnerships and relentless focus on market scalability. Its partnership with global payment platforms like Visa and Mastercard enabled seamless cross-border transactions, while its early focus on SME solutions gave it a strong foothold in untapped markets. 

The company’s $250 million Series D round in 2022 and its subsequent expansions into Latin America and Asia showed how African startups can become global competitors.

For Africa’s unicorns to thrive, stakeholders must play their part. Governments need to create clear and consistent policies to support innovation, investors must take risks beyond the usual hubs, and entrepreneurs must focus on sustainable growth rather than quick exits. 

“The future of Africa’s innovation is in the hands of those willing to stay the course—because unicorns aren’t built overnight.”

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eCommerce: Can Tech Keep Up With Holiday Shopping Pressure? https://techeconomy.ng/ecommerce-can-tech-keep-up-with-holiday-shopping-pressure/ https://techeconomy.ng/ecommerce-can-tech-keep-up-with-holiday-shopping-pressure/#comments Mon, 09 Dec 2024 11:00:19 +0000 https://techeconomy.ng/?p=149104 A single hour of downtime for an eCommerce platform can lead to a loss of up to $300,000 in revenue

With the holiday season here already, both global and Nigerian eCommerce platforms are already seeing high demand. This period brings high-stakes pressure to retailers as consumers rely more on online stores for shopping.

In the US alone, online sales reached $288.8 billion in the third quarter of 2024, a 7.46% increase year-over-year (YoY) from the third quarter of 2023. 

Meanwhile, Nigeria’s eCommerce market, valued at $8.53 billion in 2024, is projected to reach $14.92 billion by 2029, with a compound annual growth rate (CAGR) of 11.82% during the forecast period.

This surge reiterates how much eCommerce is becoming indispensable, particularly during peak shopping seasons. 

However, with the holiday rush, it’s a big wonder if technology can keep up with the high demands of holiday shoppers, or are cracks starting to show under the weight of consumer expectations? Millions of shoppers converge on online stores, pushing the system to its limits. Any glitch, any hiccup, can have catastrophic consequences.

The Pressure on eCommerce Platforms

Over 40% of annual retail sales occur between Thanksgiving and Christmas globally and Nigerian platforms like Jumia have seen commendable growth. Jumia recently reported an 18% year-on-year increase in orders during the 2024 holiday season which is just starting. Imagine the percentage increase by year-end!

But while demand surges, so too do consumer expectations. In both the US and Nigeria, shoppers are now accustomed to fast deliveries, often within 24 to 48 hours, and seamless checkout. 

Research reveals that 70% of online shoppers abandon their carts due to poor user experience, while in Nigeria, 45% of consumers would switch platforms if delivery times exceed expectations.

For retailers, the stakes are high—failure to meet these expectations can result in lost sales, customer trust, and irreparable damage to a brand’s reputation. 

The need for operational efficiency has never been more important, as tech infrastructure limitations, supply chain disruptions, and cybersecurity issues threaten to obstruct smooth operations during the busy holiday season.

Challenges in Meeting Holiday Demands

Tech Infrastructure Limitations: Server overloads, slow website speeds, and outages are common during peak shopping periods. Last year’s Black Friday saw lots of disruptions, with Amazon experiencing intermittent outages as servers were unable to handle traffic peaks. 

In Nigeria, platforms like Jumia have faced similar issues, with users reporting delays in page load times and failures in processing transactions. The holiday surge often exceeds bandwidth capacity, causing slowdowns and customer frustration. This is why scalable, efficient infrastructure is required.

Supply Chain Disruptions: The global supply chain problem, worsened by the pandemic and logistical challenges, has made it more difficult to meet the rising demand for products. 

In 2023, more than 60% of global supply chains faced delays, leading to out-of-stock situations for major retailers. 

Platforms like Konga had delays in shipments from overseas suppliers, affecting the timely availability of high-demand goods such as electronics and fashion. Local delivery systems in Nigeria are also under pressure, with shipping times increasing by 20% during the holiday season, according to a report by the Nigerian Shippers’ Council.

Cybersecurity: The holidays also bring risks of cyberattacks, including data breaches and fraud. Last year, more than 500 million online accounts were compromised globally during the holiday shopping season. In Nigeria, the rise of digital payment fraud has led to increased cybersecurity anxieties. 

During the holiday season, cybersecurity agencies, including Nigeria’s National Cyber Security Centre (NCSC), often issue warnings about an increase in fraudulent activities in eCommerce transactions. 

This period is particularly vulnerable to cyber threats due to the high volume of online transactions,  making individuals and companies more vigilant about the safety of online payment systems, and investing in more secure payment gateways.

AI and Personalisation Challenges: Personalisation technologies, including recommendation engines and dynamic pricing algorithms, are mostly unable to keep up with increased traffic. Reports reveal that nearly 40% of eCommerce websites experienced issues with AI algorithms during peak periods, causing pricing errors or incorrect recommendations. While recommendation engines of eCommerce platforms are improving, they struggle to scale effectively during the busiest shopping times.

Technology’s Role in Overcoming Challenges

Even with these challenges, technology is going beyond to ensure eCommerce platforms can meet the demands of holiday shoppers.

AI and Personalisation

AI, on the other hand, is being leveraged to enhance customer experiences. Personalised shopping through recommendation engines and targeted ads boosts satisfaction and drive sales. AI-driven chatbots are handling customer service inquiries efficiently, particularly during peak shopping times.

Automation in Warehousing and Logistics

Robotics and automation are enhancing warehouse operations, with AI-powered robots speeding up order fulfilment and automated sorting systems reducing processing time. Added to these, innovations such as drones and autonomous vehicles are being tested for last-mile delivery, improving delivery speed in urban areas.

Cloud Infrastructure for Scalability

To address server overloads and traffic surges, companies like Amazon and Nigerian platforms like Jumia are investing heavily in cloud infrastructure. Amazon’s AWS, for example, dynamically adjusts resources based on demand, while others have expanded their server capacity to manage increased traffic. Alibaba’s use of AI, robotics, and big data during Singles’ Day showcases how technology can handle massive spikes in transactions.

These improvements help to prevent slowdowns and outages that could lead to lost revenue.

AI-Driven Supply Chain Optimisation

AI-driven solutions are also aiding in inventory management and demand forecasting, helping platforms better predict customer demand and ensure stock availability. This has been a game-changer in reducing stockouts.

Platforms have implemented similar technologies, investing in AI for real-time inventory tracking and predictive analytics. During peak sales events like Black Friday, Jumia faced logistical challenges but responded by improving its partnerships with local couriers and enhancing its delivery tracking systems.

Cybersecurity Measures

The holiday season is notorious for cyberattacks, with the rise of digital payment fraud and data breaches. In Nigeria, over 35% of eCommerce transactions during the holiday period are flagged as potentially fraudulent. To tackle this, platforms are investing in more secure payment gateways and strengthening their cybersecurity protocols to safeguard customer data and maintain trust.

Advancements in Logistics Tech

Innovations like drone deliveries, automated warehouses, and real-time tracking are enhancing logistics capabilities. Globally, Walmart is using drones to expedite deliveries of small items, while companies like DHL and UPS are optimizing routes with AI-powered logistics platforms. In Nigeria, logistics startups like Max.ng are piloting drone deliveries in Lagos to handle last-mile delivery and reduce congestion in urban areas.

Enhanced Customer Experience Tools

AI-powered chatbots and the integration of AR/VR are enhancing the shopping experience. Companies like Shopify are using AI to offer personalised shopping experiences, while some other platforms are exploring virtual try-on technologies for fashion and beauty products. 

Companies have learnt from past holiday seasons when it comes to handling high demand. For instance, in 2022, Amazon’s infrastructure had some issues during Black Friday, but the company quickly scaled its cloud capacity and implemented predictive analytics to avoid similar issues in 2023. Similarly, Jumia has learned the importance of proactive logistics planning and clear customer communication.

Emerging Technologies and eCommerce

Emerging technologies like blockchain for secure transactions, quantum computing for better demand forecasting, and advancements in drone deliveries can further bolster eCommerce. 

In Nigeria, blockchain is being explored to improve transparency in supply chains, while some platforms are adopting eco-friendly delivery methods to reduce their carbon footprint.

These innovations can simplify processes, reduce fraud, and improve overall shopping for users. Quantum computing could boost demand forecasting and inventory management by processing large amounts of data more efficiently. 

Companies globally are experimenting with blockchain to improve transparency in supply chains, ensuring customers are informed about product sourcing and delivery times.

Reducing Carbon Footprint 

With growing consumer awareness of environmental issues, platforms are under pressure to reduce their carbon footprint. Companies like Amazon are investing in electric delivery vehicles to lower emissions, and some Nigerian platforms are working with eco-friendly delivery startups to offset carbon emissions during peak shopping periods. 

According to a report by the Nigerian Business Council, eCommerce platforms are considering environmental impact when selecting logistics partners.

The holiday shopping season is a hot one for retailers, eCommerce platforms, and technology providers. With demand surges, the question about eCommerce platforms and supporting technologies meeting these expectations, or the system causing some limitations during the holiday rush could be tied to efficiency in every process involved. 

What do you think—are eCommerce platforms ready for the holidays, or do you foresee some hiccups this season?

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Temu Suspended in Vietnam Over Unregistered eCommerce Services https://techeconomy.ng/temu-suspended-in-vietnam-over-unregistered-ecommerce-services/ https://techeconomy.ng/temu-suspended-in-vietnam-over-unregistered-ecommerce-services/#respond Fri, 06 Dec 2024 14:49:21 +0000 https://techeconomy.ng/?p=149000 Vietnam has temporarily suspended the operations of Temu, a Chinese eCommerce platform after it failed to meet the country’s regulatory deadline for registration. 

The Ministry of Industry and Trade issued a directive last month requiring Temu, along with fellow Chinese retailer Shein, to register with the government by November 30, 2024. 

This was in line with trade regulations outlined in Decree 52 (2013) and Decree 85 (2021), which mandate that foreign eCommerce platforms operating in Vietnam comply with certain registration processes.

On 5th December, the Ministry announced that Temu’s operations would be suspended until the platform finalised its registration. The ministry clarified that while Temu had submitted an application, it is still under review. 

However, it did not specify a timeline for when the suspension might be lifted or outline what steps Temu needs to take for the resumption of services.

In an attempt to address the situation, Temu confirmed that it is working with the Vietnam E-commerce and Digital Economy Agency, as well as the Ministry of Industry and Trade, to complete the necessary registration. 

However, the company has not disclosed when it expects to be fully operational again in Vietnam. Meanwhile, users attempting to access Temu’s website in Vietnam have noted the removal of Vietnamese-language options, further confirming the operational disruption.

While Shein’s website was also unavailable in Vietnam, it is not yet known if the platform has been subject to the same suspension. Shein stated that it is working with the Vietnamese authorities to ensure compliance with local regulations and assured customers that they could still shop through its international platform.

This suspension comes as both the Vietnamese government and local businesses are concerned about the impact of deep discounting by foreign platforms like Temu and Shein. Again, the trade ministry has also spoken about the sale of counterfeit products on these platforms. 

Temu has previously faced regulatory issues in other countries, such as Indonesia, where local authorities have called for the app to be removed from app stores to protect local merchants.

In Vietnam, a recent decision by the government has also begun to tackle tax exemptions that have long benefited foreign eCommerce companies. 

The finance ministry is in the process of eliminating the VAT exemption on low-cost imported goods, expected to affect the foreign-dominated eCommerce sector in the country.

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