The company has been duly incorporated in Zambia as FastClaim Zambia Limited, and licensed to operate in Zambia.

The expansion is being backed by a new institutional investor, Benex Projects, which will play a strategic role in driving FastClaim’s broader African growth agenda.

The investment is expected to strengthen FastClaim’s operational capacity, technology deployment, and regional partnerships as the company scales across key insurance markets on the continent.

In Zambia, FastClaim Solutions Limited is partnering with Insizwe Private Brokers, a member of Mudenda Capital Partners, a well-established insurance brokerage firm, as its local strategic partner.

Insizwe Private Brokers will lead FastClaim’s Zambian operations, leveraging its deep market knowledge, strong distribution network, and operational experience across the region.

FastClaim’s AI-powered platform is designed to automate, simplify, and accelerate the motor insurance claims process.

It is the First African Claims Exchange Platform that also aids insurance companies to easily surrogate through its Automated Claims System Management platform.

By leveraging artificial intelligence, real-time remote vehicle inspections, and automated damage detection with instant repair estimates, the FastClaim App has redefined how insurance claims are processed, transforming what was once a cumbersome experience into one characterised by transparency, speed, and improved customer satisfaction.

As of the end of 2025 financial year, the platform has been rapidly adopted by several insurance companies under the Nigerian Insurers Association (NIA). On the Mobile App, 27 insurance companies have been onboarded on the claims Exchange and seven insurance companies have subscribed to use the AI platform.

Speaking on the expansion, Mr. Uche Okugo, the founder and chief executive officer of FastClaim Solutions Limited, said the platform, built to enable automated pre- and post-verification of motor insurance claims, was designed to transform the claims journey from stress to simplicity.

“Through the innovative use of mobile technology, artificial intelligence, and real-time validation, FastClaim turns complexity into simplicity. We are not just automating claims; we are humanising the entire experience,” he said.

FastClaim’s entry into Zambia aligns with the growing demand across Africa’s insurance industry for digital transformation, claims automation, and data-driven risk management solutions.

As it continues its Pan-African expansion, the company says it remains committed to building locally relevant solutions, forging strong partnerships, and contributing to the development of more efficient and customer-centric insurance ecosystems across the continent.

Leveraging artificial intelligence, real-time remote vehicle inspections, and automated damage detection with instant repair estimates, the FastClaim App has redefined how insurance claims are processed, turning a once cumbersome experience into one marked by transparency, speed, and customer satisfaction.

Rapidly adopted by several insurers under the Nigerian Insurers Association (NIA), FastClaim has already secured strategic partnerships with major insurance companies, including Universal Insurance Plc, Guinea Insurance Plc, Sovereign Trust Insurance Plc, NPF Insurance, NSIA Insurance, Lasaco Assurance Plc, and Veritas Kapital Assurance.

According to Mr. Uche Okugo, the founder and chief executive officer of FastClaim Solutions Limited, the platform, which enables automated pre- and post-verification of motor insurance claims, was built to transform the claims journey from stress to simplicity.

“Through the innovative use of mobile technology, AI, and real-time validation, FastClaim turns complexity into simplicity,” he said. “We are not just automating claims; we are humanising the entire experience.”

Traditionally, motor insurance claims in Nigeria have involved lengthy paperwork, field inspections, and prolonged waiting periods.

FastClaim eliminates these bottlenecks by enabling clients to initiate claims instantly through their mobile devices.

Using a guided interface, users capture images and videos of the damaged vehicle, which are then analyzed by the platform’s AI engine.

The AI system automatically assesses damage severity, validates it against the policy, detects potential fraud, and generates an accurate repair estimate, all within minutes.

This removes the need for physical inspections or manual reports, drastically cutting turnaround time while ensuring objectivity and fairness.

Both insurers and customers have lauded the platform’s impact. Insurers report improved efficiency, better fraud detection, and greater operational control, while customers praise the autonomy and transparency it provides. One user described it as “the first time I felt in control of my own claim.”

In response to feedback, the company has enhanced its AI precision, introduced geo-tagging, guided video walkthroughs, and is preparing to launch multilingual support.

It is also developing a built-in dispute resolution feature to ensure fairness and trust in every claim decision.