Tag: humanised digital customer

State of ICT in Nigeria: Infobip’s Ladipo-Ajai Speaks on the Rise of Tech-savvy, Humanised Digital Customer Engagement

by Peter Oluka

January 20, 2023

Olatayo Ladipo-Ajai, Infobip - Mobile App and RCS Messaging

News

In this Q&A Olatayo Ladipo-Ajai assessed the state of ICT in Nigeria in 2022 vis-a-vis the effect of the recent ...

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The meeting focused on the major lessons for techies in 2024 and projections for 2025, with a discussion on the rapid pace of innovation in the tech industry and the role of AI and digital ecosystems in creating smarter solutions. The panelists emphasized the importance of continuous learning, upskilling, and adapting to new trends, particularly in the context of AI, and highlighted the need for tech professionals to focus on mastering core concepts of programming, developing a business that is sustainable, and being customer-centric. The conversation ended with advice for career growth in the tech industry, emphasizing the importance of patience, finding a mentor, and focusing on strengths.