His insightful perspectives offered valuable insights into combating identity theft, a major threat to African electronic money transfer security.

Speaking as a panelist in a session moderated by Nick Cook, the chief innovation officer at AIR, Banigbe outlined how telcos play a pivotal role in protecting financial transactions.

“Fraud is fundamentally a human challenge, not just a technological one,” he remarked, emphasising that identity theft remains central to electronic money transfer fraud and requires a community-driven, human-centred approach.

He emphasized the critical role of telecommunications companies as guardians of security in the financial ecosystem.

He outlined the proactive measures 9mobile and other telcos are taking to fortify financial systems, focusing on several key areas. Banigbe highlighted the integration of Know Your Customer (KYC) systems, which leverage collaborations with national ID databases, banking records, and mobile number registries to enhance customer verification.

He also stressed the importance of robust security tools, including SIM registration, Biometric authentication (fingerprint and facial recognition), and One-Time Password (OTP)-based authentication. These measures he said collectively strengthen verification processes, ensuring a more secure financial ecosystem.

Banigbe reiterated the importance of partnerships between financial institutions and payment platforms. These collaborations enable the secure sharing of intelligence, ensuring compliance with data protection laws. This, in turn, facilitates the detection of suspicious activities while maintaining privacy.

He also highlighted the need to address delays in fraud tracking. To achieve this, he advocated for the deployment of real-time blacklisting mechanisms. This would enable swift action on reported incidents, preventing fraudsters from exploiting time gaps.

While highlighting the need for industry-wide collaboration, Banigbe pointed to the cost-effectiveness of shared investments in advanced security architecture.

“No single organisation can tackle this alone. A united effort among telcos, financial institutions, and regulators is key to safeguarding our financial systems,” he asserted.

The panel discussion, which featured other notable speakers, including Ikenna Ndugbu (Moniepoint), Sheila Senfuma (Consumers International), and Modupe Ladipo (Prosperar Consulting), explored diverse aspects of combating digital payment fraud.

They discussed the role of robust compliance frameworks and transaction monitoring tools; addressed accessibility challenges for vulnerable populations, including people with disabilities like visual impairment that disallows them from baseline financial literacy; highlighted the specific vulnerabilities faced by women in informal financial systems and advocated for culturally sensitive financial inclusion strategies.

Banigbe further remarked on the need for proper access control within organisations to combat possible internal staff collusion with external fraudsters to make security systems more vulnerable.

“Regulating access will help prevent fraudulent activities within organisations,” he said, pointing to the need for stronger internal controls to safeguard sensitive processes.

He spotlighted the crucial role of telcos in creating a secure and inclusive digital financial ecosystem. Collaboration, Banigbe stressed, is essential to achieving lasting results in the fight against fraud. “It is an ecosystem, and there should be a joint effort to enlighten the public on digital payment fraud and advocate for victims of fraud,” he concluded, calling for unified action among telcos, financial institutions, and regulators.

With over 100 participants attending the conference, the collective commitment to combat digital payment fraud is evident.

Discussions continue to focus on leveraging technology, driving public awareness, and strengthening collaborative frameworks to address the pervasive threat of identity theft.

The post Money Transfer: 9mobile CEO Highlights Key Solutions to Identity Theft appeared first on Tech | Business | Economy.

Moniepoint started with a virtual account service that automated payment or transfer and allowed customers and businesses to make and receive payment seamlessly through transfers.

But speaking during a lead presentation at the inaugural edition of Payments Forum Nigeria (PAFON 1.0) held last week at Oriental Hotel, Lagos, Ikenna Ndugbu, chief compliance officer at Moniepoint said for instance, Monnify, its payment platform, offers a wide variety of payment options to businesses.

Represented by Isoken Aigbomian, the Regional Sales Manager, Moniepoint, Ndugbu said: “There is the online payment platform, there’s the in-person payment option, and then there is the cash payment via our agent network, which I think Moniepoint has the largest agent network.

“We have a wide variety of payment options that we offer to businesses today. Today our online payment options cascade to all sectors, from agriculture to savings to investment. We have several businesses that we currently provide online APIs where they can receive car payment transfers, pay for their phone bills; where customers can process transactions seamlessly via different channels.”

Ndugbu further stated that the bank has its disbursement API that allows businesses to carry out bulk transfers to customers in real-time, seamlessly, without any manual verification required.

“These options that we offer businesses stand us out as a force to reckon with in the payment space today. Monnify, our payment gateway, is among the top three payment platforms for businesses today,” he said.

Explaining further what Moniepoint has brought to the payment space, he said, “When in 2019 we were approached by an organisation that we had recorded for a while, they reached out to us and told us in the payment space they were mainly card processors, they were only processing card transactions.

“And in 2019, if everyone is familiar with the payment space, a lot of customers were very jittery about putting their card skills out there. That was truncating the payment experience, reducing the turnaround time for customers to complete their way, take out this blocker, and have the operation.

“So, what we did was we looked inward and popular means of payment in Nigeria transfer. We worked with our engineers and we’re going to build an infrastructure that automates a notification on transfers.”

Ndugbu said that what this meant was that when the customer makes a payment transfer, the business will not need to manually verify the payment before they can give value.

“So, essentially as a business or as a payment processor, Monnify has the flexibility to incorporate the business’s unique use case and fashion out a service or a payment process that would suit that which is key for business operations,” he said.

Moniepoint’s Micro-Finance Bank (MFB) received its license in February 2022 and has helped over 3 million people and businesses with banking, payment processing, access to loans and business management tools.

It is believed that with these solutions, businesses on the Moniepoint platform process about 8 trillion Naira monthly.

Moniepoint MFB operates the largest distribution network for financial services in Nigeria, and over 33 million people use their cards on its POS terminals monthly across the 774 local government areas in Nigeria.

The post Moniepoint MFB’s Flexible Options Have Redefined Payments in Nigeria – Ndugbu appeared first on Tech | Business | Economy.

The event brought together thought leaders and professionals from various sectors of the payment sector, offering insights, strategies, and solutions to the challenges faced in an increasingly digitized financial industry.

Setting the ball rolling in his keynote presentation, Mr. Festus Amede, chairman of the Committee of Chief Information Security Officers of Nigerian Financial Institutions (CCISONFI), outlined the importance of implementing robust security measures to protect sensitive financial data in the face of emerging threats. 

Amede, who doubles as the chief information security officer of Zenith Bank was represented by Mr. Olusola Adediran, a member of CCISONFI and the chief information security officer of Nigeria Inter-Bank Settlement System (NIBSS), noted, “When discussing topics like security and privacy in business, it’s essential to shift our focus towards events that emphasize trust, security, and privacy.”

He further delved into the complexities of online transactions, emphasizing the need for continuous adaptation and innovation to mitigate risks.

Amede also explained the role of technology in enhancing security protocols and safeguarding against fraudulent activities.

A well-recognized solution in the financial sector is Moniepoint MFB, the key sponsor of PAFON 1.0. 

Ikenna Ndugbu, chief compliance officer, represented by Isoken Aigbomian, regional sales Manager, Moniepoint, highlighted the evolution of Moniepoint into a leading payment processor, stating, “We started off with a virtual account service where we automated payments or transfers, allowing customers and businesses to make and receive payments seamlessly through transfers. This was what catapulted and was modified into the limelight and household name that seems to be.”

Aigbomian emphasized the company’s focus on providing flexible payment options to businesses across various sectors, stating, “Today, Moniepoint offers a wide variety of payment options to businesses. There is an online payment platform, in-person payments option and then there are the cash payments via our ATM network, which is almost, I think, one of the largest, as well.”

She explained how Moniepoint MFB identified the need for a seamless payment experience and developed innovative solutions to address it. “So what we did was we looked inward, and we said the most popular means of payment in Nigeria is transfer. So we worked with our engineers and were able to build an infrastructure.”

She concluded by highlighting the company’s reliability and commitment to customer satisfaction, “Beyond being highly reliable, we have the experience of less than 1% failure rate meaning entrusting us with your payment services will ensure a 99.9% success trust so simple transaction at any point in time and because selection becomes smoother, your business operations become smoother and it’s basically the best for any business to date.”

PAFON 1.0 featured discussions on various entangled topics ranging from AI-driven payment solutions to the challenges brought by cyber threats. 

Speakers highlighted the importance of consumer trust, data privacy, and regulatory compliance in facilitating a secure payment ecosystem. 

The need for collaboration among industry stakeholders to address emerging challenges effectively was emphasized. 

Roosevelt Elias, Founder of Payble, noted the importance of data privacy and security in the age of digital payments, stating, “It is essential to preserve the details of such trusted transactions, as they often hold significant importance for the company’s outcomes and operations.” 

He endorsed for cautious use of data and highlighted the need for AI encryption and compliance-based companies to protect user privacy and ensure regulatory compliance.

On the other hand, Peter Evbota, sales director at inq. Digital Nigeria Limited, spoke on artificial intelligence (AI) and its ability to transform sectors, particularly in data analytics and security. 

He emphasized the power of AI in processing both structured and unstructured data, highlighting its ability to detect patterns and provide valuable insights. 

However, he also warned of the security risks associated with AI, stressing the need for strong security measures and regulatory compliance in the financial sector.

In a goodwill message, Mr. Lucas Ajanaku, vice chairman of the Nigeria Information Technology Reporters Association (NITRA), represented by Chidiebere Nwankwo, NITRA Secretary, emphasized the significance of security in his goodwill message. He stressed the need for collaboration and dissemination of accurate information to safeguard consumers’ interests. 

Earlier in a welcome address, Mr. Chike Onwuegbuchi, co-founder of TechCastle Foundation, the program’s organizers, highlighted the necessity of addressing ongoing issues within Nigeria’s payment systems. 

He emphasized the importance of interoperability among banks and platforms to facilitate seamless transactions. 

Mr. Onwuegbuchi stated, “We looked at the payment system in Nigeria and we found out that there have been conversations around payment and there have been unresolved issues.”

Onwuegbuchi further touched upon the prevalence of misinformation regarding payment methods, urging for clarity and education to combat false information. He stated, “When people tell you that you cannot use a particular service or individual based on what somebody else said, merely tapping your finger on the monitor, it’s not true.”

Key Takeaways from PAFON 1.0 Panel Session

During the Panel Session, moderated by Peter Oluka, Chief Editor, Techeconomy, experts delved into important aspects of payment systems in Nigeria, engaging in discussions that spanned execution, investments, protection technologies, and awareness. 

One of the central themes addressed was the intersection of trust and security as regards artificial intelligence (AI) integration into payment systems. 

Panellists emphasized the imperative of ensuring solid trust and security mechanisms as AI becomes increasingly intertwined with payment ecosystems, safeguarding against potential vulnerabilities and threats.

Infrastructure’s key role in underpinning the security and integrity of payment systems was a relevant aspect of the discussion. Cloud service providers were particularly highlighted for their contributions, both in advancing AI technologies and also in bolstering security measures. 

Panellists emphasized the multifaceted nature of security technology implementation, acknowledging challenges such as cost implications, complexity, and the necessity of ongoing investment to fortify defences against evolving threats and fraudulent activities.

Regulatory policies and their efficacy in mitigating risks and ensuring compliance were explored, with a focus on potential limitations and barriers to effective implementation. 

While Nigeria has robust regulatory frameworks, the importance of alignment with international standards and the need for continuous investment in compliance measures to enhance security and privacy protections were noted.

The imperative of customer awareness and education in combating fraud and phishing attacks was emphasized throughout the session. 

Panellists at PAFON 1.0 outlined initiatives aimed at educating customers, leveraging offline distribution networks for outreach, and deploying advanced technologies to detect and prevent fraudulent activities effectively.

Collaboration was another central tenet pointed out for addressing security challenges comprehensively. 

The interconnected nature of the payment ecosystem was stressed and advocated for collective efforts among stakeholders to enhance security measures and foster customer trust. 

The session also highlighted the need for cohesive collaboration and ecosystem support to ensure payment systems thrive effectively.

These, as mentioned, will ensure a safe, resilient, and inclusive payment infrastructure for all stakeholders.

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