This initiative underscores MTN’s commitment to customer-centricity, coming on the heels of recent adjustments to voice and data tariffs.

The MTN Mega Billion Promo is aimed at cushioning the impact of these changes while delivering visible and immediate value to subscribers.

“We understand the evolving needs of our customers, especially in the current economic climate,” said Dr. Karl Toriola, CEO, MTN Nigeria. “The MTN Mega Billion Promo is our way of giving back, providing tangible value, and demonstrating our unwavering commitment to their financial well-being. We remain customer-first in everything we do.”

The promo is geared towards producing 195 millionaires and a total of 5,460 winners within 90 days. Rewards range from daily cash prizes to a N5 million jackpot on weekdays and aN10 million jackpot in the ‘Saturday Mega Draw,’ creating a weekly climax of excitement.

“The MTN Mega Billion Promo is more than a reward scheme,” said Onyinye Ikenna-Emeka, chief marketing officer, MTN Nigeria. “It is a strategic initiative to empower customers through MoMo PSB. By leveraging MoMo for prize disbursements, we are not only facilitating winnings, we are also driving broader financial inclusion.”

Participation is free and open to all MTN subscribers aged 18 and above. Customers can opt in through the following channels:

•    USSD: Dial*900#;
•     MyMTN App: Use the Mega Billion section to opt in and track entries;
•     SMS: Text ‘MEGA’ to 900;
•     Web: Visit https://mtnmegabillion.comand click subscribe.

Once in, every recharge of N100 or more made via bank channels, VTU, myMTN NG, MoMo, USSD, or Logical Pins automatically qualifies the subscriber for daily and weekly draws.

Winners will be selected using a random number selector, based on accumulated points from recharge frequency and amount.

Daily excitement draws will be streamed live across Instagram Live, YouTube Live, and Facebook Live, ensuring transparency and daily engagement, and allowing participants to witness the selection process in real time. Winners will be notified through official MTN channels, and public announcements will be made only with their consent.

The MTN Mega Billion Promo delivers on MTN’s brand promise to provide customers with value, excitement and empowerment, especially in a time of economic change.

The post Mega Billion Promo: MTN Promises 195 Millionaires in 90 Days – How to Participate appeared first on Tech | Business | Economy.

This heralds a groundbreaking standard for artificial intelligence-driven customer service in Africa.

In partnership with Microsoft and Chatbot service delivery provider, Superbo, the MTN Zigi Chatbot, powered by (mirroring) ChatGPT version 3.5, is currently operational and actively serving customers.

The successful integration of OpenAI onto the MTN Zigi Chatbot has ushered in an era of enhanced customer experiences where customers can now benefit from swift responses, accurate information, and a seamlessly interactive experience, thanks to the power of artificial intelligence.

This achievement has resulted in a remarkable increase in customer satisfaction ratings, as evidenced by the impressive results observed throughout extensive trials and testing phases.

Ugonwa Nwoye, chief customer relations Officer at MTN Nigeria, emphasized the company’s dedication to customer-centric innovation.

 “Our customers are the cornerstone of our endeavours at MTN. We are continually exploring innovative avenues to simplify their lives and ensure they experience excellence on our network. The integration of OpenAI into our Chatbot underlines our unwavering commitment to pushing the boundaries of technology and delivering the highest quality of service to our customers”, Nwoye said.

As the first ICT company on the continent to pioneer this integration, MTN Nigeria reaffirms its commitment to staying at the forefront of digital transformation with further plans to upgrade to version 4 soon.

Experience the future of customer service right at your fingertips with MTN Nigeria’s Zigi Chatbot, now supercharged with OpenAI technology. It’s more than just a chat – it’s a personalized experience tailored to your needs.

Simply clicking on any of the links below:

. Connect WhatsApp —

. Chat on Messenger —

. Connect on Telegram —

. Connect MyMTN NG app —

. Check the Web —

The post MTN Nigeria Records Another First with ChatGPT integration on Zigi Chatbot appeared first on Tech | Business | Economy.

The company won the award for its mobile app, ‘myMTN NG,’ a free application designed to simplify the mobile experience of its subscribers.

Airship, acknowledged as the leading mobile engagement platform for enterprise brands worldwide, celebrates brands delivering personalised and effective in-app experiences.

Annually, Airship customers globally submit their best mobile strategies, app experiences and cross-channel campaigns for consideration in the Altitude Awards.

Judges assess each submission against defined criteria, including performance, amplification, innovation, ease of use and overall contribution to the mobile ecosystem.

In this year’s event, 12 companies were nominated for consideration from various continents across the world.

Some of the nominees were Warner Media, Orange, Regiocast and others. MTN won in the ‘Acquisition Category’ which recognises the brands that leverage exceptional acquisition strategies to drive App downloads.

The company became the first African brand to receive the award.

Commenting on the award, Ugonwa Nwoye, MTN Nigeria’s Chief Customer Relations Officer, said,

“Winning the Airship Altitude Award is a tremendous honour for MTN Nigeria, and it truly reflects our dedication to providing innovative and customer-centric solutions. The recognition of our mobile app, ‘myMTN NG,’ reinforces our commitment to simplifying the mobile capabilities for our subscribers.

The Airship awards celebrate brands that excel in delivering personalised and effective in-app experiences, and we’re proud to be acknowledged. This achievement underscores the impact of our acquisition strategies in driving app downloads and enhancing the overall mobile ecosystem.”

MTN Nigeria has won several reputable recognitions recently including the Africa-America Institute’s 2023 Corporate Responsibility Award, the SABRE Awards for its recognition in public relations and communications, the Nigerian Exchange Limited (NGX) award as the most compliant listed company and others.

The post MTN Nigeria, First African Brand to Win International Airship Altitude Awards appeared first on Tech | Business | Economy.