Network disruption – Tech | Business | Economy https://techeconomy.ng Tech | Business | Economy Thu, 09 Apr 2026 10:16:37 +0000 en-GB hourly 1 https://wordpress.org/?v=7.0 https://techeconomy.ng/wp-content/uploads/2025/06/cropped-256Px-32x32.png Network disruption – Tech | Business | Economy https://techeconomy.ng 32 32 NCC: Telecom Theft Surges in Nigeria, With Generators, Batteries and Cables Targeted https://techeconomy.ng/telecom-theft-nigeria-generators-batteries-2025/ https://techeconomy.ng/telecom-theft-nigeria-generators-batteries-2025/#respond Thu, 09 Apr 2026 10:16:37 +0000 https://techeconomy.ng/?p=179327 Telecom infrastructure theft is increasing in Nigeria, with new data showing that 656 generators and batteries were stolen from network sites in 2025.

Figures from the Nigerian Communications Commission (NCC) show 152 generators and 504 batteries were taken within the year and the rate has not reduced since then.

In the first two months of 2026, operators reported 64 stolen batteries and 17 generators.

At the same time, other forms of vandalism are increasing, with cable theft climbing fast. There were 160 cases in January 2026, up from 74 in the same month last year.

February followed a similar pattern, with 151 cases compared to 73 a year earlier. Diesel theft is also widespread, with 222 incidents recorded between January and February.

These losses are hitting network operations. Service disruptions are becoming more frequent, especially in states such as Delta, Rivers, Cross River, Akwa Ibom, Ogun, Ondo, Edo, Lagos, Kogi, the FCT, Kaduna, Niger, Osun and Kwara.

Operators in the industry say the damage goes beyond stolen equipment. Fibre optic cables are also under stress.

The NCC recorded about 1,100 fibre cuts in 2025 and in January 2026, incidents jumped steeply to 40, from just four cases in December. That jump alone shows how quickly the problem is growing.

Fibre damage affects more than phone calls. It interrupts banking services, emergency response systems and internet access. In many cases, repairs take hours or even days, leaving users offline.

The financial cost is heavy. A standard 15 KVA generator costs about ₦3.5 million. When hundreds are stolen in a year, operators face replacement costs running into billions of naira. On top of that, they spend more on security, monitoring and repairs.

Speaking on the situation, Chairman of the Association of Licensed Telecommunications Operators of Nigeria, Gbenga Adebayo, said the attacks are slowing progress across the industry.

These acts of sabotage have significantly disrupted network services, causing widespread connectivity blackouts leading to degradation of services and severely impacting millions of subscribers.

These are not mere materials, but they are the backbone of our digital economy, security systems, and national communications grid,” he said.

Operators say they have continued to invest in network upgrades, but theft and vandalism are holding them back. Equipment being targeted includes power cables, rectifiers, fibre lines, diesel generators, batteries and solar systems.

A telecom consultant who spoke to Nairametrics, Adewale Adeoye, said the scale of the losses means operators must do more to protect their assets.

If you are spending billions to build infrastructure, you also have to spend money to secure it.

“While this should not have been the case in an ideal situation where the government is responsible for security of lives and properties, years of continuous attacks and thefts have shown that the government cannot be relied upon.

“So, the telecom operators have to up their game in protecting their facilities,” he said.

The Federal Government had earlier moved to protect the sector. In August 2024, Bola Tinubu signed the Designation and Protection of Critical National Information Infrastructure Order. The law makes it a criminal offence to tamper with telecom infrastructure.

Officials say the policy is meant to protect investments and strengthen the digital economy. However, the growing number of thefts reveals enforcement is still a challenge.

In February 2026, the NCC and the Nigeria Security and Civil Defence Corps warned contractors and individuals against damaging fibre cables during construction. They said such actions now carry criminal penalties and promised stricter enforcement.

Even with those warnings, telecom theft, among other incidents, are still increasing in Nigeria.

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9mobile Apologises Over Service Disruption https://techeconomy.ng/9mobile-apologises-over-service-disruption/ https://techeconomy.ng/9mobile-apologises-over-service-disruption/#respond Thu, 01 Aug 2024 19:40:14 +0000 https://techeconomy.ng/?p=138776 9mobile, the fourth largest telecommunication company in Nigeria, has extended its apology to customers for the service disruption experienced at different parts of the country.

The disruption, caused by multiple fibre cuts and damage to the network infrastructure, left many users unable to connect and communicate effectively.

We understand the frustration and inconvenience this disruption has caused to our customers,”  9mobile’s statement read. “We feel your pain and know what the disruption means for you. As a business, we do not take your brand loyalty for granted.”

The company reassured its users that a dedicated effort is underway to resolve the issues. “We have set up a Virtual Situation Room between management and the technical team to enable us to take situation reports from different locations realtime in a hands-on approach to ensure complete service restoration to our esteemed customers.”

As of now, service has been restored in most areas, with technical teams working tirelessly to address any outstanding issues. The management  said swift resolution is ongoing, emphasising the telecom company’s focus on maintaining service quality.

“We appreciate your patience and understanding during this challenging time,” the statement added. “Be assured that the excellent connectivity that enables you to do all you want to do is the commitment of our new leadership.”

This assurance comes as 9mobile strives to maintain the trust and satisfaction of its customers, promising that high-quality service remains an important pillar of the brand experience it aims to provide.

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