Nnamdi Ezeigbo – Tech | Business | Economy https://techeconomy.ng Tech | Business | Economy Thu, 21 May 2026 16:34:00 +0000 en-GB hourly 1 https://wordpress.org/?v=7.0 https://techeconomy.ng/wp-content/uploads/2025/06/cropped-256Px-32x32.png Nnamdi Ezeigbo – Tech | Business | Economy https://techeconomy.ng 32 32 Nigerians Can Now Repair Damaged Phones for as Low as N5,000 as CubeCover, SLOT Launch SuperFix https://techeconomy.ng/cubecover-slot-launch-superfix-phone-repair-cover-nigeria/ https://techeconomy.ng/cubecover-slot-launch-superfix-phone-repair-cover-nigeria/#respond Thu, 21 May 2026 16:29:48 +0000 https://techeconomy.ng/?p=181936 Thousands of Nigerians dealing with cracked screens and water-damaged phones may now have a cheaper way out after CubeCover and SLOT Systems Limited launched SuperFix, a phone protection and repair service that allows customers to insure devices from as low as N5,000 yearly.

The service was unveiled on Thursday, May 21, 2026, at SLOT headquarters in Ikeja, Lagos, with both companies describing the initiative as a medium to reduce the high cost of phone repairs in Nigeria and give users quicker access to trusted repair services.

SuperFix, powered by CubeCover and distributed through SLOT stores nationwide, provides coverage for cracked screens and liquid damage, with protection plans ranging up to N300,000 depending on the device category.

Speaking at the launch, Deji Macaulay, CEO of CubeCover said the service was designed around a fully digital process designed to make phone repairs easier and faster for users.

Today, your phone is not just a device, it’s your office, your camera, your bank, your connection to the world. When it burns, it costs more than money.”

Customers can activate the service directly at any SLOT outlet by selecting a preferred plan, registering their details digitally and uploading a short video of the device to confirm its condition before coverage begins.

CubeCover, Slot Launch SuperFix to Cover Phone Repairs
CubeCover and SLOT sign MoU

Macaulay said the increasing cost of phone repairs inspired the product.

What we initially noticed as the main challenge is that the price of fixing your phone in Nigeria can be very expensive,” he said.

If it happens that your phone is damaged and it takes too long to fix because it is either expensive or you don’t know where to repair it, your daily life is affected until you find a solution.”

He added that the partnership with SLOT would give customers access to repair services across the retailer’s nationwide network, using certified parts and trained technicians.

He also said SuperFix was designed to address longstanding concerns Nigerians have about insurance claims and delays.

Superfix is designed in such a way that your claims can be approved within 10 seconds. From the moment it’s submitted, you can get your claims approved automatically.”

Customers will receive notifications once a phone is submitted for repairs and again when the device is ready for pickup.

Founder and Chief Executive Officer of SLOT Systems, Nnamdi Ezeigbo, said the company entered the partnership because of its focus on customer value and long-term trust.

At SLOT, we are actually concerned about the customer experience,” he said. “We are concerned about how much customers spend, and what value they actually get.”

We are not just selling phones, we sell much more than phones. In fact, we sell trust and quality.”

Ezeigbo said screen replacement costs have become a huge burden for phone users, especially owners of premium devices.

Sometimes about 20% the cost of the phone itself,” he said while explaining how expensive some screen repairs have become.

He disclosed that SLOT estimates about 10% of smartphone buyers damage their screens within a year, creating what he described as a large market for device protection services.

We are targeting the value-sensitive,” he said while explaining the company’s target market. “We’re also targeting the premium, those who buy phones of 2 million, 3 million.”

CubeCover said the lowest plan offers N50,000 coverage for N5,000 yearly, while higher plans extend up to N300,000 in repair coverage.

Alfred Egbai, chief operating officer of CubeCover, said the system was built around speed and simplicity. “All you have to do is present the device and give them a phone number, nothing complex,” he said.

We’re able to verify your eligibility. We’re also able to check that the device you have presented to us was a device that was initially insured.”

Macaulay added that customers do not need to buy phones from SLOT before subscribing to SuperFix, as existing device owners can also walk into any SLOT branch and enrol their phones.

He also revealed that CubeCover had handled large claim volumes in the health sector. “Before now, we’ve handled more than 140,000 claims on the health side with our healthcare partners,” he said.

Cubecover Makes Audacious Entry into the Insuretech industry

On theft coverage, Macaulay clarified that the current package only covers screen damage and liquid damage. “For now, SuperFix doesn’t cover theft,” he said.

CubeCover General Manager for Business Development and Partnerships, Olufela Olurin, said the partnership would expand device protection services across the country using SLOT retail network.

The fact that the cost of everything is on the rise, this partnership and SLOT’s nationwide store network makes it possible to bring the product to people in every city and location,” she said.

The launch ended with CubeCover and SLOT signing a partnership agreement, formally kicking off the nationwide rollout of SuperFix across SLOT stores.

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Building a Multi-Million Dollar Business – The Slot Story https://techeconomy.ng/building-a-multi-million-dollar-business-the-slot-story/ https://techeconomy.ng/building-a-multi-million-dollar-business-the-slot-story/#comments Tue, 04 Mar 2025 15:22:12 +0000 https://techeconomy.ng/?p=154124 It was Isaac Newton that said “If I have seen any farther, it is by standing on the shoulders of those who have gone ahead of me.

In this article, I will share with you the story of a businessman in Nigeria who started a business from scratch as a result of his frustration after searching for a job for many years as a graduate but could not find one.

Nnamdi Ezeigbo is the founder and CEO of SLOT systems limited, and also the brain behind TECNO and INFINIX, the fastest selling phone brands in Nigeria.

SLOT Systems
SLOT outlet

Many people are not even aware that these popular phone brands are the brainchild of a fellow Nigerian. His success story is a very remarkable one.

He studied Electrical Electronics Engineering at the Yaba College of Technology in 1988, and got a Higher National Diploma (HND), before serving his country, Nigeria, during his National Youth Service Corps (NYSC) year at Guinness Nigeria PLC, in 1996.

After completing his youth service year, Nnamdi Ezeigbo tried to secure a job with a company in Nigeria. With no promising signs of any potential employment, he went on to work as an apprentice, learning how to repair computers.

After which he launched out on his own to repair computers for individuals.  Since he didn’t have any cash at the time, he had to squat with a friend of his at Ikeja, who owned a book store. His customer base grew, largely because of his honesty and the premium he placed on customer service.

The mutual trust and good relationship with his customers was what gave him his first break in business.  One day, an old customer he knew from his days as an apprentice came to his little shop to see him.

He told him he would love him to continue fixing his computers, but would prefer he operated from a larger and more serene environment.

To help him out, the customer brought some printers for Nnamdi to sell, from which he used the proceeds to setup a new shop for himself. He paid for the store at a then price of 180,000 Naira (He later bought that same store many years later for 100 million Naira).

From his new store, he began to sell computers. As his business grew, a lot of customers started to both demand for slot stores in areas close to their vicinities, and to ask if they sold mobile phones. With a keen eye to spot opportunity when it presents itself, Nnamdi Ezeigbo immediately expanded his business to also cover the sale of mobile phones.

With no real knowledge on how to manage a growing business, Nnamdi decided to enroll for an MBA program at the prestigious Lagos Business School. He also began to attend many workshops on entrepreneurship, and that helped to sharpen his business acumen and developed his legendary entrepreneurial prowess.

During this process, he and his team decided to take a 5-year route to build a strong reputation for their brand.

By the time the projection had elapsed, the Slot brand name was the most reputable mobile phone retailer in the whole country.

The rise of telecommunication networks created many opportunities in the Nigerian market. Their poor services caused many Nigerians to purchase more than one mobile phone, so they could try a different network when the other was bad.

Nnamdi realized this problem early on, and approached Nokia in a bid to convince them to manufacture dual sim phones for Nigerians, so they would carry only one mobile phone at a time instead of two. They refused to listen because, seeing people carry more of their phones meant more phone sales for them.

According to his interview with one of the media company, Nnamdi said;

“So I went to China and got a guy who had worked with a company called Bird then. Bird was into phones but they got choked and lost market share. I met with the guy and asked the guy to let us do something. I came with that name and I registered it here and brought the guy to Nigeria. And that was the high point of our business. We came together and I designed the first Tecno phone, Tecno T101. We started it but the market did not accept it and we also had problem with the dual SIM not working together and we had to make corrections and we came with Tecno 201 which was a bit accepted by the market. But we were basically giving marketers on credit to sell the phones and then pay us later. And I was funding it all alone.”

“Since I was funding it alone, we were finding it difficult to get the right quantity to sell until the market started accepting us. What I now did was to make them pay in advance, I mean the dealers. So we started using their money to order the products.  This was around 2007. The introduction of Tecno brand was the turning point of our business.”

“Like I said, TECNO is my baby and we kept improving. I knew a day would come when the middle class would accept TECNO. Initially, it was a phone for low income people but based on improvement and upping our game, the middle class had to accept it. And when the economy went down in 2008, that helped Tecno to move to the top. Since purchasing power had dropped, they had to go for something that has same capabilities but cheaper. So with ₦15,000, you could buy a Smartphone and thank God for 3G network. The advent of 3G network actually helped TECNO to move up. So students who could not afford to buy phones in the range of ₦30,000 could buy one for ₦15,000 and enjoy features of Smartphone like Facebook, Twitter, Whatsapp and so on.”

Today, Nnamdi Ezeigbo is a phenomenal success story in Nigeria and indeed Africa. From a humble repair man, he has built a MULTI-MILLION DOLLAR company and one of the most recognizable brand in Nigeria.

There are many lessons in this story, I will leave you to figure them out.

Ebenezer Dare
*Ebenezer Olawole Dare is an IT consultant who loves teaching startups on how to build sustainable business models. He is the CEO and co-founder at Hostlag Limited, a domain name and web hosting company.
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