The event, themed “Guardians of Information: Safeguarding Data Security and Privacy in a Digital World,” underscored the critical role of information security and privacy in today’s digital landscape.

This year’s convention brought together industry leaders, government officials, and information management professionals to discuss the evolving challenges and opportunities in data security and privacy.

Through a series of keynote addresses, panel discussions, and interactive sessions, participants gained valuable insights into best practices for safeguarding information in the digital age.

Delivering the keynote address, Dr Oyedokun Ayodeji Oyewole, international president/chairman of IIM Africa, emphasized the importance of protecting data security and privacy in an increasingly interconnected world.

There was a presentation by a Senior Information Analyst from the City of Toronto, detailing how government records are managed, along with an overview of the City Archives’ mandate and collections by Evan Alexiou, City Archivist, City of Toronto Archives.

The session led by the City’s Privacy Unit, focused on the legislation governing privacy of information in Toronto, and the challenges of balancing public access to government records with the need to protect personal privacy.

Participants were given a guided tour of the Conservation Lab and Records Centre, facilitated by Neil Brochu, Supervisor of Reference & Outreach at the City of Toronto Archives.

Induction and Certification Ceremony:

A highlight of the event was the certification of professional archivists from the City of Toronto Archives by the Institute of Information Management.

A total of eighteen (18) professionals were inducted into various membership categories. Honorary Fellows inducted include: Neil Brochu – Supervisor, Reference & Outreach, City of Toronto Archives; Sarah Carson – Supervisor, Collections Management & Standards, City of Toronto Archives; Paul Proia – Supervisor, Records Centre Operations, City of Toronto Archives; Paul Gardiner – Archivist, Digital Collections, City of Toronto Archives; Evan Alexiou – City Archivist, City of Toronto Archives; Paul Sharkey – Reference & Digital Engagement Archivist, City of Toronto Archives.

Liam Peppe, a senior information analyst with the City Clerk’s Office, provided an overview of the Municipal Freedom of Information and Protection of Privacy Act, highlighting the importance of public access to government information while ensuring personal privacy is protected.

Key topics included the processes for Freedom of Information (FOI) requests, routine disclosure, and open data initiatives.

Honorary Awards Program:

The convention also celebrated individuals who have demonstrated excellence in the field of information management. Distinguished guests were conferred with honorary doctorate degrees from the prestigious International University of Information Management (USA).

Honorees included: Chief (Mrs) Folashade Tinubu-Ojo, The Iyaloja General of Nigeria; Elizabeth Ejindu, FIIM, Founder/CEO, Queen Cassio Outreach, Nigeria/USA, and Sujoy Kumar Goswami, Senior Director (Technical Head AI), NTT Data, Bangalore, Karnataka.

Some of the prominent key players in the global remote workplace services market are:

• Wipro (India)
• HCL Technologies (India)
• TCS (India)
• Atos (France)
• Accenture (Ireland)
• IBM (US)
• NTT Data (Japan)
• Hewlett Packard Enterprise (US) and many more…

As per verticals, the IT & ITeS segment to grow at highest CAGR during the forecast period

Remote workplace services market is segmented into government and public sector, banking financial services & insurance (BFSI), IT & ITeS, consumer goods & retail, healthcare & life sciences, manufacturing, telecommunication, media & entertainments, and others.

As per verticals, IT & ITeS is expected to grow at the highest CAGR of 25.2% during the forecast period.

The use of remote workspace services in the IT & ITeS sector is growing. In this vertical, remote workplace services helps to concentrate on their core competencies and boost productivity, businesses outsource their IT requirements, such as IT assets, mobility, network, security, and communication, to digital workplace managed service providers.

Enterprise mobility management solution to grow at the highest CAGR during the forecast period

The remote workplace services market by solution is segmented into unified communication and collaboration, unified endpoint management, and enterprise mobility management.

During the forecast period, enterprise mobility & management solution to grow at the highest CAGR of 24.2% as such solution offers combination of tools, procedures, and guidelines which is used in organizations to protect and control the use of employee- and company-owned mobile devices.

The built-for-business mobile productivity apps that enterprise mobility and management solutions provide, such as email, calendar, a secure web browser, document editing, and remote access to enterprise resources such as apps, desktops, and files, allow mobile employees to be just as productive and secure as in the office.

Enterprise mobility & management solutions are provided by various vendors in the remote workplace services market including IBM, Wipro, TCS, Atos, NTT Data, Unisys, and Accenture.

Higher rate of technology adoption helped North America to capture highest market share

North American countries such as US and Canada strong economic landscape, huge IT budgets, high technology assimilation, and the early adoption of advanced technologies are expected to boost the demand for remote workplace services across North American enterprises.

The COVID-19 pandemic has also increased remote working adoption across all industries for US businesses.

The pandemic has enhanced the importance of remote workplace adoption, due to the rising number of investments made to improve remote workplaces in order to stay competitive, offer better employee experience, and reduce infrastructure costs.