How AI-powered Chatbots Can Boost West Africa’s Fragmented Public Service Delivery
The public sector in West Africa, much like in other parts of the world, is grappling with deep-rooted challenges. From ...
The public sector in West Africa, much like in other parts of the world, is grappling with deep-rooted challenges. From ...
…spotlighting the disruptive prospects of digital adoption, customer experience, and generative AI for businesses
The business communication landscape is undergoing a significant transformation, driven by the emergence of Rich Communication Services (RCS), a communication ...
Mobile apps have become an integral part of our daily lives, offering businesses an incredible opportunity to engage with customers ...
Rich Communication Service (RCS) is a mobile messaging protocol that can delivers a more interactive mobile text messaging experience than ...
Consequently, this prompts Nigerian businesses to explore more universal engagement routes to connect with their customers and interact via conversational ...
In this Q&A Olatayo Ladipo-Ajai assessed the state of ICT in Nigeria in 2022 vis-a-vis the effect of the recent ...
"Customer feedback and reviews/ratings are powerful means to attract new customers to a business’ website"
Infobip Nigeria scooped the Innovative Cloud Communications Provider of The Year – for the second year running – as well ...
Article by Olatayo Ladipo-Ajai, Regional Manager West at Infobip Nigeria
His responsibilities in his new role include providing leadership for the region, ensuring revenue targets are achieved, providing change management, ...
