Consequently, the Oronsaye report recommended the merging, subsuming, scraping and relocation of several agencies of government. ⁣

Here, Techeconomy has enumerated the complete list of Agencies, Commissions and Parastatals affected by the approval of the Federal Executive Council (FEC) meeting of 26th February 2024 on the Oronsaye Panel Report.

Agencies to be scraped:

1. Pension Transitional Arrangement Directorate to be scrapped and functions transferred to the Federal Ministry of Finance.
2. National Senior Secondary Education Commission (NSSEC) to be scrapped and functions transferred to the department of Basic and Secondary Education in Federal Ministry of Education.

Agencies to be merged

1. National Agency for the Control of Aids (NACA) to be merged under the Centre for Disease Control in Federal Ministry of Health.
2. National Emergency Agency (NEMA) to be merged with National Commission Refugee, Migration and Internally Displaced persons [NCFRMI].
3. Directorate of Technical Cooperation in Africa (DTCA) to be merged with Directorate of Technical Aid (DTAC) and to function as a department in the Ministry of Foreign Affairs.
4. Infrastructure Concession and Regulatory Commission (ICRC) to be merged with Bureau for Public Enterprise (BPE).
5. Nigerian Investment Promotion Commission (NIPC) to be merged with Nigerian Export Promotion Council (NEPC).
6. National Agency for Science and Engineering Infrastructure (NASENI) to be merged with National Centre for Agriculture Mechanization (NCAM) and

Project Development Institute (PRODA).

7. National Biotechnology Development Agency (NABDA) to be merged with National Centre for Genetic Resources and Biotechnology (NACGRAB).
8. National Institute for Leather Science Technology (NILEST) to be merged with National Institute for Chemical Technology (NARICT).
9. The Nomadic Education Commission (NEC) to be merged with National Commission for Mass Literacy, Adult Education and Non Formal Education.
10. Federal Radio Corporation (FRCN) to be merged with Voice of Nigeria (VON)
11. The National Commission for Museums and Monuments to be merged with National gallery of Arts.
12. The National Theatre to be merged with National Troupe of Nigeria.
13. The National Metallurgical Development Centre (NMDC) to be merged with National Metallurgical Training Institute (NMTI).
14. Nigerian Army University (NAUB) should be merged Nigerian Defence Academy (NDA)
15. Airforce Institute of Technology (AFIT) should be merged Nigerian Defence Academy (NDA)

Agencies to be subsumed

1. Service Compact with all Nigerians (SERVICOM) to be subsumed to function as a department under Bureau for Public Service Reforms (BPSR).
2. Border Communities Development Agency (BCDA) to be subsumed to function as a department under the National Boundary Commission (NBC).
3. National Salaries, Income and Wages Commissioned (NSIWC) to be subsumed into Revenue Mobilization & Fiscal Allocation Commission (RMAFC).
4. Institute for Peace and Conflict Resolution to be subsumed under Nigerian Institute of International Affairs (NIIA)
5. Public Complaints Commission (PCC) to be subsumed under National Human Rights Commission (NHRC).
6. Nigerian Institute for Trypanosomiasis (NITR) to be subsumed into Institute of Veterinary Research (VOM).
7. Nigerian Natural Medicine Development Agency (NNMDA) to be subsumed under the National Institute of Pharmaceutical Research and Development (NIPRD).
8. National Intelligence Agency Pension Commission to be subsumed under the administration of Nigerian Pension Commission (PenCom).
9. The Nigerian Film and Video Censors Board (NFVCB) to be subsumed as a department in the Ministry of Arts, Culture and Creative Economy.

Agencies to be relocated

1. Niger Delta Powerholding Company (NDHC) to be relocated to Ministry of power.
2. National Agricultural Land Development Agency [NALDA] to be relocated to the Federal Ministry of Agriculture and Food Security
3. National Blood Service Commission to be converted into an Agency and relocated to the Federal Ministry of Health
4. Nigerians in Diaspora Commission (NIDCOM) to be converted into an Agency and transferred to the Ministry of Foreign Affairs.

Kashifu Inuwa, director General of NITDA, while launching the Charter and the Emblem, stressed that there is a need to efficiently align with the objectives of NDEPS and SRAP to make the Agency a high-velocity organisation with excellent service delivery culture to the public.

While recalling NITDA’s holistic transformation in the last three years, Inuwa stated that a lot have been achieved in line with the vision, mission and core values of the Agency.

He said that, the NITDA Service Charter and iServe Emblem are to resolve the contemporary issues and change the way things are being done for the advancement of the nation’s digital economy.

“If we want to satisfy our customers, we need to innovate and find new ways to deliver our services. If we continue to do things the same way, we will never be able to meet their expectations.”

We strive to meet the highest standards of customer service, which means meeting our customers’ expectations and earning their loyalty, and we are always looking for ways to improve to meet the standard of the US and UK.”

“We always use the well-known and globally standard frameworks, we adopt and adapt them, tailor them to our situation, not just copy something from somewhere and say we use it here, as a way of professionalism,” he added.

While making her remark, Mrs. Nnenna Akajemeli, the National Coordinator of SERVICOM, acknowledged the various milestones and relentless efforts of the Agency towards the success of SERVICOM. She urged the Agency to do more in delivering services to the citizens.

She stated that SERVICOM, an initiative of the Federal Government conceived to promote effective and efficient service delivery in MDAs, is to ensure customer satisfaction and manage the performance-expectation gap between Government and citizens.

Additionally, she said, SERVICOM is the Customer Arm of the Government that seeks to provide solutions to service delivery gaps in the public sector, focusing on the quality of contact between service providers and Service customers.

Akajemeli encourages the Agency, through its  SERVICOM Committee to foster collaboration among both internal (Internal Departments and Units) and national (States & Zonal Offices) SERVICOM Committees towards ensuring more citizen-focused service delivery across the country.

SERVICOM Office believes that if the service standards stated in the Charter are implemented, monitored and performance is reported, the Agency would be repositioned to function optimally thereby ensuring that all customers are served right, which requires the commitment of all of us from the front desk to top Management staff, to ensure that quality service is provided for the benefit of all citizens at all times.

Mrs. Tariundu Ndoni, the Head SERVICOM Unit at NITDA, appreciated the Director General and management of the Agency for the opportunity to contribute towards services delivery to the public.

She said iServe is an innovative effort to institutionalise excellent service delivery culture within Agency and demonstrates how NITDA, as an organisation, can transform itself to better serve customers and meet stakeholder expectations for digital technology.

Ndoni further stated that the iServe slogan “We exist to serve” is aimed at ensuring that the Agency continue to put people first, and adhere to the overarching framework.

While elaborating the iServe Slogan, Ndoni said “We means – we are part of the Public Service working collaboratively with interested partners; and Exist – the Agency was established and continues to exist as the regulator for the IT sector needs of government, while To Serve – our customers, all citizens with an excellent service.

Kashifu Inuwa, NITDA’s Director General, made this declaration when he gave an opening remark at the maiden edition of the agency’s Customer Engagement event held at the eGovernment Training Centre, Kubwa, Abuja.

The DG who was represented by Mr. Bernard Ewah, the agency’s Acting Director, eGovernment Development and Regulations department, stated that getting feedback from customers on the activities of the Agency would not only help the Agency understand what the services mean to it but also help to improve on service delivery.

“At NITDA, our mandate requires that we ensure that the public including institutions of government, individuals and businesses are able to utilise technology to further their individual and collective aspirations and to promote the wellbeing of the society”, he stated.

While laying emphasis on the Agency’s commitment to rendering excellent service delivery to its customers, Inuwa gave insights into the impact some of these services have made on the nation’s economy.

“Today, NITDA has cleared 272 projects for 70 Federal Public Institutions (FPIs) and cleared 300 projects for 81 organisations. In the process, NITDA has saved the Federal Government 10.6 Billion Naira”, he disclosed.

He noted that the ability to enhance the impact of ICT projects rank highest in the growth of the IT clearance process while stating categorically that improving the quality of services offered by the government using technology will enhance the ability of civil servants to discharge their duties efficiently as well as enhance the capacity of citizens to access government services promptly.

The NITDA also said that the registration of ICT companies is another service the Agency has been offering to citizens and mentioned that out of the 1,298 applications received by the Agency since its inception, a total of 1,168 have been registered.

While urging customers to utilise all information provided on the Agency’s website and social media platforms, he promised the Agency’s commitment to improving its service delivery.

“We have introduced new measures to improve on our services and I am delighted to inform you that these platforms are being upgraded. By the end of the first quarter next year when our platforms are fully upgraded, we would be able to address some of the areas causing delays and will begin to issue electronic certificates”, he concluded.

In her goodwill message, Mrs. Nnenna Akajemeli, the National Coordinator of SERVICOM, who was represented by the Commission’s operations team lead, Mrs. Ngozi Akinbodewa expressed her satisfaction with the work done so far by NITDA.

She said service delivery cannot be effective without feedback from internal customers and external stakeholders, she said that NITDA has done incredibly well in excellent service delivery.

“Actually, I am also your customer because I am part of those that registered for IT Clearance and I can start giving you my feedback that the portal is very interactive. You are doing a lot to ensure that services are delivered effectively at NITDA”, she stated.

While delivering her welcome address earlier, Mrs. Tariundu Ndoni, the Nodal Officer of the Agency’s SERVICOM Unit, appreciated the DG for his support to the Unit in organising the engagement.

Asserting physical engagement as one of the best practices, she said that it would allow a more interactive aura where the experiences of customers regarding services rendered would be made known to the agency.

“We look forward to us being candid in our needs so that they can be evaluated and addressed to satisfy our customer’s expectations”, the SERVICOM officer added.