Every year, millions of corporate computers are discarded, contributing to environmental degradation and lost economic opportunities.

However, this challenge presents a significant opportunity. By embracing the circular economy – refurbishing, repurposing, and redistributing IT assets – Africa can transform e-waste into a driver of economic growth.

This approach not only reduces environmental impact but also creates jobs, fosters entrepreneurship, and bridges the digital divide.

By turning discarded computers into valuable resources, Africa can lead the way in sustainable IT practices, offering both economic and environmental benefits.

Investing in this model aligns with global sustainability goals and positions Africa as a leader in innovative, responsible technology management.

The circular economy as a business catalyst

The computer refurbishment, repair, and redistribution of corporate IT hardware – laptops, desktops, monitors, servers – can fuel new small business ecosystems.

This model reduces e-waste, extends the life of electronics, and delivers affordable technology across the continent.

Yet, awareness remains low, and fragmented markets, regulatory barriers, and inadequate infrastructure limit progress.

Key challenges

Limited awareness of circular business models hampers the growth of sustainable IT practices. The absence of visible African success stories and local champions further stifles momentum.

An overdependence on imported used electronics, coupled with fragmented markets and restrictive cross-border trade rules, creates additional hurdles.

Poor infrastructure, customs delays, currency restrictions, and lingering colonial trade barriers, such as Anglophone vs. Francophone divisions, exacerbate these challenges.

Turning constraints into opportunities

Despite these challenges, Africa’s circular economy potential is substantial. The continent boasts a large, youthful, and increasingly educated labour force eager to engage in meaningful work. There is high demand for affordable computing in schools, SMEs, and public services.

Opportunities abound for regional supply chains that reduce carbon emissions. Moreover, strong alignment with the African Continental Free Trade Area (AfCFTA) goals to boost intra-African trade presents a favourable environment for growth.

Empowering Africa’s circular workforce

Creating a robust circular IT economy requires investment in human capital. Vocational and technical education must prioritise the establishment of institutes to promote and formalise the refurbished computer industry. I

T hardware repair and computer refurbishment skills are gaining traction, with several institutions offering short courses.

Formal integration of informal e-waste workers, the development of regional training hubs and innovation centres, and programs that link youth employment with green entrepreneurship are essential steps forward.

Why it matters: Circular economy impact

This model isn’t just good for business – it’s good for the planet and people. Local computer refurbishment shortens supply chains and cuts emissions, contributing to climate action.

Fewer raw materials are extracted, enhancing resource efficiency. Functional parts are reused, resulting in minimal waste ending up in landfills.

Employment and micro-entrepreneurship opportunities in underserved areas aid in poverty alleviation.

Aligning policy with circular growth

To unlock this potential, government and private sector collaboration is essential. Simplifying AfCFTA regulations for SMEs, especially the 40% Regional Value Content (RVC) rule, is crucial. Adopting models like Dubai’s free trade zones can help shape African trade hubs.

Improving access to capital and streamlining border processes will facilitate smoother operations. Aligning national education and innovation policies with circular economy goals will ensure a cohesive and well-supported approach to sustainable development.

The path forward

Africa’s circular economy is not a vision for tomorrow – it is a practical, inclusive, and climate-smart solution for today.

Realising its promise means investing in people, not just products; building the infrastructure to support circular flows; creating policies that enable – not hinder – innovation and trade; and fostering collaboration across regions, sectors, and languages.

It’s time for investors, educators, policymakers, and entrepreneurs to power this transition. The circular economy of corporate computers isn’t just good business. It’s Africa’s opportunity to lead.

The post The Untapped Opportunity of Corporate Computer Refurbishment appeared first on Tech | Business | Economy.

With new hardware costs surging amid international trade tensions, local businesses are increasingly turning to high‑quality, refurbished technology to contain IT spending and maintain operational resilience.

Recent U.S. policy changes have imposed significant tariffs on imported technology components, prompting key Chinese and Vietnamese manufacturers to raise prices on critical parts—such as memory chips—by up to 15%.

This global price inflation is compounded domestically by a 0.5% VAT increase and a weakening rand, which fell 3% in early April alone, further squeezing IT budgets.

“As businesses grapple with rising operational costs and currency volatility, many CIOs are extending IT asset lifecycles, delaying refresh cycles, and exploring refurbished alternatives,” says Wale Arewa, CEO of Xperien. “This positions ITAD not just as a sustainability function, but as a strategic business enabler—delivering both financial and environmental dividends.”

He said the refurbished IT market offers a compelling value proposition amid these economic pressures, such as

• Cost Savings: Enterprises can achieve up to 70% savings compared to the purchase price of new equipment, freeing capital for innovation and growth.
• Sustainability Impact: Extending device lifecycles reduces electronic waste and contributes to significant carbon footprint reductions, bolstering ESG performance.
• Broad Accessibility: Refurbished solutions open doors for SMEs, educational institutions, and remote workers who may be priced out of the new‑tech market, ensuring continuity and competitiveness across all sectors.

With South Africa’s consumer base under increasing financial pressure, refurbished IT is more than a stopgap—it is a vital enabler of digital inclusion and productivity.

By partnering with Xperien, organisations gain access to rigorously tested, enterprise‑grade devices backed by comprehensive data‑sanitisation, warranty support, and flexible lifecycle management services.

“Global supply chain uncertainties are unlikely to abate soon,” adds Arewa. “By embracing ITAD and refurbishment today, South African businesses can transform disruption into opportunity—securing reliable technology at a fraction of the cost while advancing their sustainability goals.”

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This refreshed branding is a bold testament to its core mission: to refurbish, redeploy, and recycle IT assets in a way that not only extends their lifecycle but also significantly reduces environmental impact.

Every element of the company’s new identity has been carefully designed to symbolise a crucial aspect of the company’s environmental stewardship.

Blue, representing Life Below Water (SDG 14), reflects Xperien’s dedication to protecting marine ecosystems by preventing e-waste pollution from reaching the oceans.

Green, symbolising Life on Land (SDG 15), highlights the company’s initiatives to support biodiversity conservation and enhance sustainable IT practices that safeguard terrestrial habitats. Brown, inspired by Earth’s Mineral Resources (SDG 12), embodies the company’s commitment to responsible consumption through refurbishment, redeployment, and recycling – reducing the need for new raw material extraction and promoting a circular economy.

“We are excited to introduce our new corporate identity,” said Wale Arewa, Xperien CEO. “Our refreshed look is more than just a change in aesthetics – it is a visual pledge to drive sustainable practices and a circular IT lifecycle. Every IT asset we refurbish, redeploy, or recycle contributes directly to a healthier planet.”

Through our innovative approach – “Refurbish. Redeploy. Recycle.” – Xperien ensures that every phase of the IT asset lifecycle is optimised for sustainability. This three-pillar strategy not only minimises waste and pollution but also supports biodiversity conservation and responsible resource management in line with the United Nations Sustainable Development Goals.

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Here are three key trends shaping the future for ITAD providers:

1. ESG integration Is transforming the ITAD Industry

Environmental, Social, and Governance (ESG) considerations are no longer optional in the ITAD industry. Companies are going beyond compliance to integrate ESG principles into their operations.

This shift reflects a growing demand from clients and stakeholders for sustainable and socially responsible practices.

Xperien, for example, aligns its operations with ESG goals, ensuring responsible recycling, secure data destruction, and a commitment to reducing electronic waste.

By adopting renewable energy in processes, supporting local communities, and offering transparent reporting, ITAD companies can position themselves as leaders in sustainability.

2. The rise of certifications and accreditations

Clients increasingly prioritise ITAD providers with professional certifications and accreditations. Adhering to standards such as ISO 14001 (Environmental Management), R2v3 SERI Responsible Recycler and ISO 27001 (Information Security Management) demonstrates a commitment to quality and accountability.

Certification assures clients that their retired IT assets will be handled responsibly, mitigating data security risks and supporting environmental compliance. In a competitive market, showcasing these credentials will be critical for gaining and maintaining client trust.

Automation and efficiency: A competitive advantage

Automation, artificial intelligence (AI), eCommerce platforms, and Enterprise Resource Planning (ERP) systems are no longer optional tools – they are essential for survival.

ITAD providers leveraging these technologies can streamline operations, improve decision-making, and enhance client experiences.

For instance, AI-driven analytics can optimise asset valuations, while eCommerce platforms enable real-time tracking and bulk asset sales. Failure to adopt these advancements will leave companies lagging behind as clients demand faster, more transparent, and scalable solutions.

Windows 11: The end of an era for legacy devices

Microsoft’s Windows 11 upgrade, set to mark the end of support for older operating systems by October 2025, creates an urgent need for businesses to reassess their IT infrastructure.

Laptops older than six years, especially those using Intel’s 7th generation or earlier processors, face several critical challenges.

Firstly, these devices are becoming increasingly energy inefficient, consuming more power, which leads to higher operational costs and a greater environmental impact.

Secondly, they are not compatible with the advanced security features of Windows 11. If they are running Windows 10, Microsoft will impose an additional annual fee of $30 for updates and modern operating system applications, which can also hinder productivity due to performance limitations.

Additionally, refurbishing these outdated laptops often costs more than their resale value, making upgrades the more economical option. Finally, the declining market demand for older technology diminishes their buyback value, further underscoring the need for businesses to transition to newer, more efficient devices.

By 2025, laptops that fall short of Windows 11 requirements will no longer offer a viable return on investment.

Businesses are encouraged to transition proactively to newer devices that meet performance and energy efficiency standards.

Proactive asset management: Preparing for the future

ITAD providers like Xperien are uniquely positioned to support businesses during this transition. Services such as secure data destruction, certified recycling, and tailored buyback programs ensure smooth and sustainable IT asset refresh cycles.

As 2025 approaches, companies must align with these trends to remain competitive, support their ESG goals, and leverage technology to unlock new efficiencies. The future of ITAD lies in innovation, responsibility, and a commitment to meeting evolving client and sustainability demands.

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Xperien (Pty) Ltd, a leading South African IT Asset Disposition (ITAD) company, is dedicated to sustainability and secure IT hardware management. Established 25 years ago as a used computer dealer, Xperien now champions circular economy principles, aiming to reduce e-waste and redefine IT refurbishment. Its services address data loss risks and comply with NIST 800-88, DoD 5220.22-M, CEGS, POPIA, and GDPR, ensuring robust data security.

Aligned with the United Nations Sustainable Development Goals (SDGs), Xperien aims for net-zero emissions by 2035, investing in renewable energy, efficient technologies, and an energy roadmap to lower CO2 emissions.

The company holds ISO 9001, 14001, and 45001 accreditations and SERI R2v3 certification, delivering certified, secure ITAD services across Africa.

[Featured Image Credit]

The post ESG and Automation will Define IT Asset Disposition in 2025 | by; Wale Arewa appeared first on Tech | Business | Economy.

These changes stem from the introduction of Windows 11, the rise of AI-enabled devices, and increasing environmental concerns about outdated equipment.

Wale Arewa, Xperien CEO, says laptops from the 6th generation or older will no longer offer a return on investment or buyback value in 2025.

“Laptops older than six years, especially those from Intel’s 6th generation and earlier, will become less viable, driving the need for proactive asset disposal.”

This is due to four key factors:

• Energy inefficiency: Older laptops consume more power, increasing operational costs and their environmental impact.
• Performance limitations: Devices more than six years old struggle to support modern operating systems and applications, leading to slower performance and reduced productivity.
• Cost of refurbishment: Refurbishing outdated laptops often costs more than their resale value, making upgrades economically unfeasible.
• Diminishing market demand: There is decreasing demand for older technology in the resale market, further reducing their value.

To address these challenges, Xperien will adjust its rates to reflect the increased complexity of managing outdated IT equipment. Businesses are encouraged to assess their current infrastructure and begin transitioning to newer devices that meet the requirements of Windows 11, which will be the only supported version after October 2025.

In addition, Xperien will offer clients the option of using its auction platform as an alternative to traditional ITAD methods. This platform allows clients to sell their equipment directly but will incur costs that must be managed on a per-project basis.

Despite these upcoming challenges, Xperien will continue to provide data elimination, ewaste disposal and impact reporting services.

“As the demand for AI-powered devices grows, businesses need to stay ahead of the curve to maintain security and operational efficiency. We remain committed to providing sustainable, secure, and cost-effective solutions for IT asset management, ensuring minimal environmental impact,” he concluded.

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Xperien, a leading player in the IT Asset Disposition (ITAD) industry, understands the significance of protecting sensitive client information and has taken proactive steps to enhance security measures by implementing Makor ERP.

Data security is crucial for any ITAD company, and Makor ERP enhances security protocols by prioritising access controls using 2FA log in and secure data handling practices.

Wale Arewa, Xperien CEO points to the significance of data security in the ITAD Industry.

“The ITAD industry deals with the proper disposal and management of end-of-life IT assets. During the process, companies handle vast amounts of sensitive data, including intellectual property, financial information, and personal data.”

“The loss or exposure of such data can lead to severe consequences, including financial loss, reputational damage, and legal repercussions. Therefore, data security is not just a compliance requirement; it is a critical responsibility towards clients and partners,” he explains.

One of the fundamental elements of Makor ERP’s security architecture is 2FA access controls. All data stored in the system, whether it’s client information, asset details, or financial records, is encrypted in on our AWS server. Encryption ensures that even if unauthorised entities gain access to the data, it remains indecipherable and useless without the decryption keys whilst giving clients easy access to their data through a client portal.

This robust security measure guarantees the confidentiality of sensitive information and provides peace of mind to Xperien’s clients.

Makor ERP adopts a stringent access control mechanism to restrict unauthorised access to sensitive data. Through role-based access control (RBAC), the system assigns access rights and privileges based on the job roles of individuals within the organisation.

“This means that employees can only access the information necessary for their specific tasks, reducing the risk of accidental or intentional data breaches. Moreover, Makor ERP also monitors and logs user activities, enabling quick detection of any suspicious behaviour or unauthorised access attempts, ensuring the integrity of the ITAD data” he adds.

Xperien places a strong emphasis on secure data handling practices throughout its ITAD processes. From the moment client data is received, through asset tracking, processing, and eventual disposal, every step is carefully managed to minimise vulnerabilities.

Makor ERP tracks the entire lifecycle of each asset, ensuring complete traceability and accountability. Additionally, Xperien adheres to industry best practices in data sanitisation and destruction to ensure that data is irreversibly removed from retired assets before disposal.

To stay ahead of emerging threats and vulnerabilities, Xperien regularly conducts proactive security audits of the Makor ERP system.

These audits involve rigorous testing and analysis of the system’s security infrastructure to identify potential weaknesses. Any discovered vulnerabilities are promptly addressed and updated to maintain a secure and resilient platform.

Arewa stresses that in the ITAD industry, data security is a paramount concern.

“We recognise the trust that clients place in our hands. Through the robust security measures implemented within the Makor ERP system, we are committed to safeguarding confidential data and mitigating potential risks.”

By prioritising data security, Xperien demonstrates its commitment to maintaining the highest standards of confidentiality and integrity in the ITAD industry.

Clients can rest assured that their sensitive information is in safe hands with Xperien and its Makor ERP system.

“Data encryption, 2FA access controls, and secure data handling practices are just a few examples of our proactive approach to enhancing security measures. As the threat landscape continues to evolve, Xperien remains dedicated to staying at the forefront of data security practices by continuously updating its security protocols,” he concludes.

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Following a recent test purchase from Takealot that revealed discrepancies in product specifications, Xperien is calling for stringent regulations to ensure transparency, protect consumers, and sustain the industry’s growth.

The company recently conducted a test purchase through this online retailer and upon receiving the package, realised that there were significant deviations from the promised specifications.

No Microsoft license was included, it was a square LCD instead of the advertised wide-screen format, RAM downgraded to 4GB from the promised 8GB and Kaspersky Internet Security was missing.

More concerning, the PC that was claimed to be refurbished, was notably dusty inside with subpar packaging constructed from scrap cardboard and a flimsy outer box.

Wale Arewa, CEO of Xperien, emphasises the urgent need for ethical governance to prevent resellers from making promises they cannot fulfill.

“The disparities in the condition of the computer raise concerns about the legitimacy of claims made by resellers,” Arewa said.

The product in question, a DELL Optiplex 7010 Combo, was advertised as “Microsoft Certified Refurbished” with specifications including an Intel Core i5, 8GB RAM, 240GB SSD, a 19″ Wide Screen, Dell Windows 10 Pro 64-BIT, Keyboard, Mouse, Cables, and Kaspersky Internet Security. However,

Takealot and Microsoft, as key players in the industry, are also under scrutiny. Takealot’s product reviews system, which focuses on the product rather than the reseller, may contribute to the misalignment between customer expectations and the actual product received.

Microsoft, historically employing a mystery shopper program to expose dishonest resellers, is urged to play a more active role in regulating the use of terms like “Microsoft Certified Refurbished” to maintain industry credibility.

To address these issues, Xperien recommends transparency in advertising. Resellers claiming products as “certified refurbished” should provide clear and detailed information to customers, setting and publishing realistic expectations regarding the condition of the product.

“The refurbished IT sector, currently lacking a unified association or certification body, should consider implementing standardised certifications. This will promote transparency, foster consumer trust, and contribute to the overall growth and sustainability of the industry,” he stresses.

Xperien draws inspiration from successful models in other industries, such as We Buy Cars in the used car market. By prioritising ethical practices, these companies have transformed their reputations and created thriving marketplaces.

This call for ethical governance in the refurbished IT industry is not merely a plea for integrity; it is a necessity to ensure transparency, protect consumers, and sustain the industry’s growth.

Xperien invites industry stakeholders, including resellers, online marketplaces, and regulatory bodies, to join the conversation and work towards a future marked by honesty, reliability, and a thriving refurbished IT marketplace.

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