Kehinde Ogundare, the country manager for Zoho (Nigeria), shares insights into how the company is driving growth, ensuring data security, and maintaining gender balance within its workforce. 

“The economy and the environment might not be suitable for some startups, but we are committed to providing support,” says Ogundare, stressing Zoho’s focus on helping the startup community scale despite the economic downturn.

Zoho’s Growth: The Numbers Tell a Positive Story Speaking on Zoho’s growth over the years, Ogundare noted that the company has steadily climbed in a positive direction, “In 2022, Zoho grew by 50%, which led to us acquiring an additional 100 customers. In 2023, we experienced a 31% growth, which still signifies an increase.” 

He explains that Zoho’s consistent expansion reveals the growing trust in the company’s products, with more businesses integrating Zoho solutions into their operations.

Empowering Startups Through Zoho for Startups Despite the economic challenges that have forced many startups to shut down, Zoho is focused on creating a sustainable ecosystem for entrepreneurs. 

Ogundare pointed to Zoho for Startups, a programme designed to support startup communities by offering free credits for software use.

“We offer $500 in credit to help startups pay for essential services such as CRM and operations,” Ogundare explains. This allows emerging businesses to focus on innovation without the burden of operational costs in their early stages.

Unshaking Data Security Standards In a period where data breaches are a constant threat, Ogundare assertively shares Zoho’s spotless record in data security. “To the best of my knowledge, we’ve never had any case of a data breach. Data security and privacy are at the core of our business, and we spend a lot to ensure that customer data remains safe,” Ogundare says. 

He further emphasizes that Zoho is compliant with several regulatory bodies, conducting annual security and privacy training for employees to minimize risks.

Zoho School of Learning: Training for Impact Zoho’s commitment to education is seen in its Zoho School of Learning, where over 1,600 individuals have been trained, with 75 currently employed at Zoho. “We train and we employ. But everyone is free to seek opportunities anywhere they want,” Ogundare notes. 

This initiative, although currently available only in India, has highly impacted the country’s job market and has also built a pipeline of skilled professionals who can contribute to the tech industry. Ogundare affirms that Zoho is working to expand the school of learning to other countries including Nigeria, sooner than later.

Gender Balance and Inclusion at Zoho Zoho also takes gender balance seriously, with a focus on ensuring equal opportunities in its workforce. Ogundare shares that the company’s recent 43% impact on the Nigerian job market achieved a 60:40 male-to-female ratio, and globally, Ogundare asserts that “more than 67% of our managers are women.” 

Gender equality, he stresses, is a core value at Zoho, and the company strives to reflect this in every aspect of its recruitment and management practices.

Zoho Analytics: Empowering Businesses with Data Zoho Analytics, the company’s business intelligence software, is another tool designed to assist both businesses and individuals in making informed decisions. “Whether you’re an individual or a business, Zoho Analytics helps you understand your data and make better business decisions,” Kehinde Ogundare explains. 

This innovative tool ensures that users can leverage the power of data to drive growth and efficiency.

Zoho’s Vision for the Future In its continued support of the Nigerian tech industry, Zoho’s mission to empower startups, ensure data security, and promote gender balance reiterates a huge focus to building a sustainable and inclusive future. 

For businesses and individuals alike, Zoho remains a reliable partner in scaling through the complexities brought about by economic limitations.

With over 1,500 schools across Kenya, Nigeria, and Uganda, Bridge International Academies is one of the largest education providers in Africa focused on providing quality, affordable education to underserved communities.

Bridge International Academies uses a data-driven approach to ensure that children receive high-quality education, regardless of their socio-economic status.

The partnership with Zoho is expected to further enhance Bridge’s ability to deliver impactful educational outcomes through the use of Zoho’s comprehensive suite of cloud-based applications.

Ogundare explained the importance of this collaboration, saying, “At Zoho, we believe in the power of technology to drive social impact. Our partnership with Bridge International Academies will help drive our goal to help communities thrive by empowering institutions like Bridge with the tools they need to deliver top-tier education.”

Through this partnership, Zoho aims to sponsor school uniforms, shoes, and fees for four academic terms, starting from the third term of 2024 and extending into 2025. In addition to these essentials, Zoho will provide other necessary items to 200 underprivileged pupils attending Bridge International Schools.

Zoho is contributing to sustainability by repurposing billboard flex materials to create school bags. These eco-friendly bags, designed and distributed by Zoho, have been given to 500 school children in Nigeria, further enhancing the company’s focus on both social and environmental responsibility.

The partnership will also see Bridge International Academies leveraging Zoho’s platform to simplify its operations, improve communication, and enhance overall efficiency.

Bridge will integrate Zoho’s productivity tools such as Zoho Workplace, Zoho CRM, and Zoho Desk into its day-to-day operations, allowing administrators, teachers, and support staff to work more effectively.

Zoho’s cloud-based tools will enable Bridge to manage student data, track academic performance, and facilitate better communication between schools, teachers, and parents.

One of the key aspects of the partnership is Zoho’s ability to offer customized solutions specifically tending to the needs of educational institutions.

“We understand that every industry is unique, and education is no exception. That’s why we’ve developed tools that are adaptable and can be tailored to the specific needs of schools like Bridge International Academies,” Ogundare noted.

By using Zoho’s tools, Bridge International Academies will also be able to analyze data more efficiently, allowing them to make informed decisions that can improve student outcomes.

For instance, Zoho Analytics will enable Bridge to assess the performance of its schools, track student attendance, and evaluate the effectiveness of teaching methods. These insights will help Bridge to refine its approach and ensure that it continues to provide high-quality education to its students.

Ogundare also emphasized the scalability of Zoho’s solutions, which will allow Bridge to expand its operations and reach even more students across Africa.

This partnership is part of Zoho’s goal to support social impact initiatives across the globe. Zoho has a long history of working with non-profit organizations and educational institutions, providing them with the tools they need to succeed in their missions.

Among more than 100 other enhancements, Zoho Analytics has developed powerful new AI and ML capabilities, enabling diagnostic insights, predictive analysis, and automated report and dashboard generation.

Additionally, Zoho Analytics now includes a custom ML model-building studio, seamless integration with Open AI, 25+ new data connectors, and third-party BI platform extensions.

The latest version has added power, intelligence, and flexibility to serve a broader range of businesses and users than competitors in the market.

Recent research from Oracle reveals that 97% of business leaders want data to drive their decision-making processes. Additionally, a Gartner study predicts that by 2026, two-thirds of B2B sales organisations will shift from intuition-based to data-driven decision-making.

“Zoho Analytics, launched as Zoho Reports in 2009, entered the market long before technology had caught up with Zoho’s forward-thinking vision for business intelligence,” said Kehinde Ogundare, country head, Zoho Nigeria. 

“Since then, Zoho has made considerable investments around automation, no-code/low-code development, third-party integration, machine learning, and Zia, Zoho’s in-house AI engine. The latest version of Zoho Analytics is one of the first solutions from the company that takes advantage of every one of these decades-long investments. The result is a democratised platform that is powerful, intelligent, and flexible enough to benefit everyone and anyone.”

The latest version of Zoho Analytics has advanced across four key areas: Data Management, AI, Data Science & Machine Learning, and Extensibility. Below are notable highlights of the platform across these four categories.

Data Management Hub

Zoho Analytics has expanded its data management capabilities, adding Stream Analytics, ETL data pipelines, and metrics-layer enhancements to ensure broader access to more accurate data for businesses. 

It has expanded its 500+ data connector portfolio by adding Stream Analytics, along with 25 other new data connectors. Business users can now create and manage complex ETL data pipelines within the platform. 

New Unified Metrics Layer enables users to define, standardise, monitor, access control, and catalogue all business metrics in a single pane. The platform also extends to serve in a Headless BI mode, allowing data apps to consume the same metrics in real time for consistent and dependable insights.

BI Infused with Generative AI

Zoho Analytics has introduced Generative AI capabilities across the BI platform to accelerate the adoption of insights for a broad spectrum of user personas. With Zoho’s AI-powered, automated insights engine, Zia Insights, now provides diagnostic analytics contextually, bringing decision intelligence into the platform.

Ask Zia, Zoho’s multilingual Natural Language Querying AI copilot, has been enhanced, allowing users to trigger actions and build custom data models. Users can now converse with Ask Zia within IM channels, including Microsoft Teams, to generate deeper, faster, and more contextual insights and actions.

Zoho Analytics now has Auto Analysis, enabling AI-powered automated metrics, report, and dashboard generation.

Zoho Analytics’ seamless Open AI integration drives more relevant and accurate query responses. Using Open AI APIs with BYOK, users can more easily find public datasets and create formula & SQL queries.

Data Science and Machine Learning Studio

Zoho Analytics now features the Data Science and Machine Learning (DSML) Studio, supporting users to build custom machine learning models for specific business requirements.

With AutoML, a no-code assistant, to build custom ML models easily. With ‌feature engineering, hyperparameter tuning, and comprehensive model analysis, it enables users to ‌ train, test, compare, deploy, and manage models.

Zoho Analytics also features Code Studio, the platform’s new integrated Python code environment where users can create custom ML models, as well as import Python models or externally built libraries, which can be executed within the platform.

Platform Extensibility

Zoho Analytics is more deeply extendable, adding new capabilities such as its no-code builder for data connectors, actions framework, BI fabric, and client SDKs. It is a composable platform on which any analytical solution can be built. 

Its new BI fabric enables businesses to consolidate insights from multiple BI platforms, such as Power BI and Tableau, onto one, easily accessible and searchable analytics portal.

Within Zoho Analytics, users can trigger actionable workflows, including URL and Webhook actions. The platform integrates seamlessly with Zoho Flow, enabling 500+ app triggers. 

It features a no-code data connector builder, allowing users to create custom connectors to bring data from any custom application. Partners can also build data connectors that can be published and sold on Zoho Marketplace.

The new Zoho Analytics release features over 100+ updates, including new visualisations, enhanced dashboard building, audit and admin controls, revamped mobile apps, Right-to-Left (RTL) support, and more.

Pricing and Availability  

The New Version of Zoho Analytics is available immediately and offers a basic plan starting at ₦10560 per month, when billed annually. 

For businesses with high-scale needs—such as large numbers of users or rows, or the need for a dedicated server — customised plans are available.