Writer: EFOSA JUSTIN
Outsourcing in 2023 has become an intriguing topic with the many innovations that time has birthed. It has since become a matter of integrating tech with human capital in the right proportion. This has led to the emergence of many trends in the outsourcing industry.
Many companies have opted for outsourcing options when carrying out recruitment mainly because of the cost-cutting advantage that it presents.
One of the fields where many organizations have benefitted from outsourcing is Information Technology and over the years, there have been numerous changes and developments in outsourcing as it concerns Information technology.
In this article, we will be looking at 5 interesting trends that have characterized Information Technology Outsourcing in 2023.
1. Remote and Hybrid Work:
Moving on after the global pandemic coupled with the rapid invasion of technology into many work operations, remote work styles have not only become a major trend in the outsourcing of Information technology experts, but it has almost become a necessity.
Many outsourcing firms now prioritize applications from candidates with remote work experience as it has now become a default necessity, especially for global companies who intend to increase and nourish their workforce with a multicultural feel.
2. Environment friendly:
In more ways than one, IT outsourcing has contributed to a greener earth by reducing the use of paper for prints using more technology-inclined methods such as digital document copies, digital picture copies, mail, and other methods of storing and transferring information from one place to another.
This in turn will reduce the amount of paper consumed daily and subsequently reduce the rate of deforestation on the planet. IT outsourcing has made it more possible in recent years to create more reliable means of avoiding carbon waste on the planet.
3. Cybersecurity:
It’s almost impossible to mention trends in IT outsourcing in 2023 without mentioning cybersecurity. As many companies now practice remote work mode, so have cyber threats increased.
However, there have also been significant developments in cybersecurity geared towards combating these cyber threats. Just as Outsourcing has expanded the digital workspace, so has it provided security for it through cybersecurity.
4. Adoption of Blockchain Technology:
Blockchain has gained more prominence recently and has also been of immense advantage to the players in outsourcing.
One of the challenges faced in IT outsourcing is finding simple transaction methods between service providers and recipients transacting between countries with different currencies and varying payment gateways, however, the emergence of blockchain technology has made transactions easy between payers and payees regardless of their location or currency. This trend has made outsourcing processes even easier in recent times.
5. Integration of Artificial Intelligence:
Another major trend in IT outsourcing is the acceptance of AI. The advent of Artificial Intelligence came with a lot of questions.
Many had opined that it might quench the creative spirit or create huge doubts about the authenticity of art.
Some said it would take the jobs of many in the creative industry. However, Artificial Intelligence has made the list of trends in Outsourcing in 2023 because creative have coined out different ways to use it to enhance their productivity without compromising authenticity.
These are some of the phenomena that have influenced Information Technology Outsourcing in 2023.
Outsourcing is no longer just about recruiting new human hands but also involves the inclusion and collaboration of technology and tech service providers aimed at driving advancement. More trends are expected to sprout as time goes on in this ever-evolving field.
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