• About
  • Advertise
  • Careers
  • Contact Us
Saturday, June 28, 2025
  • Login
No Result
View All Result
NEWSLETTER
Tech | Business | Economy
  • News
  • Tech
    • DisruptiveTECH
    • ConsumerTech
    • How To
    • TechTAINMENT
  • Business
    • Telecoms
    • Mobility
    • Environment
    • Travel
    • StartUPs
      • Chidiverse
    • TE Insights
    • Security
  • Partners
  • Economy
    • Finance
    • Fintech
    • Digital Assets
    • Personal Finance
    • Insurance
  • Features
    • IndustryINFLUENCERS
    • Guest Writer
    • EventDIARY
    • Editorial
    • Appointment
  • TECHECONOMY TV
  • Apply
  • TBS
  • BusinesSENSE For SMEs
  • Chidiverse
  • News
  • Tech
    • DisruptiveTECH
    • ConsumerTech
    • How To
    • TechTAINMENT
  • Business
    • Telecoms
    • Mobility
    • Environment
    • Travel
    • StartUPs
      • Chidiverse
    • TE Insights
    • Security
  • Partners
  • Economy
    • Finance
    • Fintech
    • Digital Assets
    • Personal Finance
    • Insurance
  • Features
    • IndustryINFLUENCERS
    • Guest Writer
    • EventDIARY
    • Editorial
    • Appointment
  • TECHECONOMY TV
  • Apply
  • TBS
  • BusinesSENSE For SMEs
  • Chidiverse
No Result
View All Result
Tech | Business | Economy
No Result
View All Result
Home Features Guest Writer

A Digital-first Mindset Reimagines Agility and Resilience

by Techeconomy
May 12, 2023
in Guest Writer
1
Dr Karen Luyt BCX on Digital-first mindset
Dr Karen Luyt, Snr Specialist Digital Transformation at BCX

Dr Karen Luyt, Snr Specialist Digital Transformation at BCX

UBA
Advertisements

Sustainable and long-term business success in complex times requires that organisations embed digital relevance and resilience, and this means paying attention to 4IR and putting people first, says Dr Karen Luyt, Snr Specialist: Digital Transformation at BCX.

A digital-first business is an ever-changing relationship between an organisation and the technology it harnesses to optimise its processes, people, and platforms.

It is, as IDC puts it, an ‘ongoing shift towards digital business models that mark the next era of digital transformation’.

Technology isn’t just an enabler – it has already proven its worth as decision-maker and optimiser – it’s a critical component of strategic thinking and planning.

It is a sentiment shared by CEOs in the IDC Worldwide CEO Survey 2022 where they unpack profits, cost savings, operational efficiencies, increased revenue and improved customer experiences as the drivers of doing business in a digital-first world.

It is a sentiment echoed in the PwC 26th Annual Global CEO Survey which underscored the value of intelligent and strategic technology investments at a time of deep geopolitical and economic uncertainty.

Smart investment into relevant technology is a priority for CEOs that are focused on reinventing the future (60%) while ensuring that the existing business is preserved (40%).

The CEO recognises that the business they have today is not one that will necessarily thrive tomorrow, and this means putting the right platforms in place to allow for seamless pivots and built-in organisational agility. And each of these touchpoints defines a business that’s operating within a digital-first mindset.

But achieving this level of agility and resilience and entrenching a digital-first mindset requires a re-imagining of digital and the potential of technology, and this is the cornerstone of 4IR.

Leaders need to focus on clear strategies that allow for them to enable digital within the business, tackling legacy challenges with a digital-first, data-driven organisation.

The reality is this – uncertain times are expensive times and digital has to deliver a positive impact. It is only relevant if it shows proven value across revenue growth, cost reduction, improved profitability, enhanced customer satisfaction, transformed employee and supplier satisfaction, and trusted gains in governance, risk, and compliance.

Digital is also key in helping leadership gain visibility and the value from technology without having to shift their gaze from the horizon and the bottom line.

After all, the business needs to focus on what it does best – servicing its customers – which means that digital needs to be embedded intuitively throughout.

The HR department can access relevant information at speed, decision-makers can access dashboards that provide immediate visibility into financial and market information, and finance has access to data that makes it easier to forecast, plan and strategize.

For most companies in South Africa, this journey has already been fast-tracked thanks to the 2020 pandemic.

Digital was mandatory for success. Now, the real question needs to be – how can companies take this digital foundation and make it work today? Make it really meet the tenets of 4IR and the needs of resilience and agility?

Companies need to know what technologies to use so they can grow and expand their businesses and so they know that they are using the technology to the absolute best of its ability.

They also need to reimagine the way they engage with their employees, paying attention to the people that are going to be driving this technology in the business, regardless of role or responsibility.

This takes the conversation back full circle to the key value adds of cost, revenue, customer, and people. If you want a digital-first business, you need to put people first and upskill your employees, so they develop a digital mindset that allows them to unleash the full potential of technology and the business.

Digital-first is not just a conversation about products, services, and solutions, it’s a conversation with people.

Building the foundations of a digital-first business asks that the strategy be focused on the core metrics of success across customer, process, platforms, and people.

All these components have to work together like, as the saying goes, clockwork, each cog turning the next wheel in an ecosystem that’s geared for change.

Loading

Advertisements
MTN ADS

Author

  • Techeconomy
    Techeconomy

    View all posts
0Shares
Tags: BCXdigital-firstKaren Luyt
Techeconomy

Techeconomy

Next Post
Airtel Africa Invests $500 million on Spectrum in 5 African countries

Airtel Invests $500m on Spectrums in Five African Countries

Comments 1

  1. Pingback: Navigating Change and Uncertainty: Leading with Confidence in Turbulent Times – FHG BLOG

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

I agree to the Terms & Conditions and Privacy Policy.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Recommended

Tinubu Signed Electricity Bill, Oronsaye report

How Electricity Act 2023 Offers Solutions to Nigeria’s Power Issues

2 years ago
Africa Data Centres to Build first Data Centre in Kigali, Rwanda

Africa Data Centres Unveils ADC Channel Programme

1 year ago

Popular News

    Connect with us

    • About
    • Advertise
    • Careers
    • Contact Us

    © 2025 TECHECONOMY.

    No Result
    View All Result
    • News
    • Tech
      • DisruptiveTECH
      • ConsumerTech
      • How To
      • TechTAINMENT
    • Business
      • Telecoms
      • Mobility
      • Environment
      • Travel
      • StartUPs
        • Chidiverse
      • TE Insights
      • Security
    • Partners
    • Economy
      • Finance
      • Fintech
      • Digital Assets
      • Personal Finance
      • Insurance
    • Features
      • IndustryINFLUENCERS
      • Guest Writer
      • EventDIARY
      • Editorial
      • Appointment
    • TECHECONOMY TV
    • Apply
    • TBS
    • BusinesSENSE For SMEs

    © 2025 TECHECONOMY.

    Welcome Back!

    Login to your account below

    Forgotten Password?

    Retrieve your password

    Please enter your username or email address to reset your password.

    Log In
    Translate »
    This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.