Besides having an efficient business model, strong and sustainable demand, all businesses need automation and adaptable infrastructure to ensure scalability.
Automation would be the creation and application of technology to monitor and control the production and delivery of products and services.
The beauty of automation is the complete elimination of human errors that usually comes with manual operations. With different technologies and digital tools, it has become easy for businesses to automate processes.
“I genuinely think business owners are sleeping on automation, automation is everything”, Visu Thembekwayo, a South African Entrepreneur said on a live chat.
Imagine a scenario where human errors occur between migrating from one system to another system or an error that occurs between inputting data from one platform and transporting that data to another platform.
Automation requires businesses for example to automate plugins for moving information from your banking system to your accounting system, etc., any business can achieve massive efficiencies via automation.
Visu cited an example of how automation has worked massively for his company. ” I was having a conversation with our accountants. And they were saying to me that there’s a plugin from our banking app that isn’t connecting to our accounting software.
“So, they asked me to go into our system, download bank statements for a certain period and send it to them in a CSV format, so they can upload them into the accounting system. Now, if you think about that, that’s an inefficiency. And of course, we’ll fix the plugin but the point is when the plugin is running, think about it this way.
“We’re using the business card here to buy something say that transaction gets logged into the bank account and immediately gets logged into the accounting system. And because of the accounting system, the accountants have written rules for how to treat those types of transactions. That journal immediately gets passed in and immediately shows up in the income statement, all of that automation and efficiency,” he said.
Another tool for a business to scale is adaptable infrastructure. On the flip side, not many entrepreneurs deploy this tool.
According to Visu, some businesses are rebuilding and deploying strategies to be hybrid, hire remote staff for a period when they are needed, and be laid off when they aren’t needed.
“So, can we plug in certain competencies when we need them and pluck them out? Plug-in product managers, where do we need the plug them out? Plug in curriculum developers when we need them, pluck them out?
“Plug in researchers when we need the plug-in out, plug in analysts when we need them, plug them out, plug in people to do this when we need them, plug them up.
We have the ability to scale up or down our infrastructure requirements based on the needs of the business now,” he said.
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