Economy

PalmPay, a leading fintech platform and neobank driving financial inclusion in Nigeria, is joining the global celebration of Customer Service...

Mr. Ebenezer Kolawole, the MD/CEO of Unity Bank Plc, has said that a service culture built on responsiveness and innovation...

A new study by Moniepoint Microfinance Bank, Nigerian-founded and led financial institution, has revealed that 42 per cent of Nigeria’s...

Kuda Bank’s inaugural Customer Experience (CX) Conference in Lagos spotlighted the place of empathy and innovation in digital banking.

Comviva, a global leader in digital transformation solutions, specializing in customer experience management, data monetization, and digital financial services, has announced a...

In the bustling heart of Area 10, Garki, Abuja, a new chapter in Nigeria’s banking story unfolded, one written in...

Moniepoint says its reported £1.2m UK ‘loss’ isn’t a setback but part of early-stage investment.

Most businesses claim to prioritise customer service, but more often than not, this promise ends up only as a standard...

Stanbic IBTC Bank recently hosted the Nigeria-South Africa Chamber of Commerce's September Breakfast Forum in Lagos, focusing on the potential...

In Nigeria’s cutthroat fintech space, one payments platform is carving out a difference by doing more than just moving money;...

At the United Nations 80th General Assembly’s Foreign Policy Tech & AI Forum, Oluwabankole Falade, chief legal, Regulatory Affairs, and...

Nigeria’s fintech expansion has reached a point of harmony, between ambition and regulation, innovation and inclusion, policy and people.

It is a sobering reality that one South African bank, Standard Bank Group, has a market capitalisation of roughly ZAR...

The Central Bank of Nigeria (CBN) has announced new operational guidelines for Point-of-Sale (PoS) operators, placing a daily transaction limit...

Verto on Monday announced its official launch in the United Arab Emirates (UAE), marking a significant expansion of its global...