The management of the Federal Airports Authority of Nigeria (FAAN) has closed the KFC facility at the Murtala Muhammed International Airport in Lagos with effect from March 28, 2024, Techeconomy can report.
The shutdown of KFC outlet was as a result of a social media report by a passenger with Reduced Mobility (PRM ), alleging discriminatory treatment he received at the Murtala Muhammed International Airport, Lagos.
Confirming the development, Mrs Obiageli Orah, director, Public Affairs and Consumer Protection at FAAN said the action was in line with Lagos State law on People with Special Needs , Part C , section 55 of General Provisions on Discrimination which states that ,”A person shall not deprive another person of access to any place , vehicle or facility that members of the public are entitled to enter or use on the basis of the disability of that person”.
“The management of the Federal Airports Authority of Nigeria (FAAN) has closed the KFC facility at the Murtala Muhammed International Airport in Lagos with effect from March 28, 2024.
“This is as a result of a social media report by a Passenger with Reduced Mobility (PRM ), alleging discriminatory treatment he received at the Murtala Muhammed International Airport, Lagos”.
Orah said that Mrs Olubunmi-Kuku, the MD/CE of FAAN, intervened swiftly by deploying a management team comprising herself (the Director, Public Affairs and Consumer Protection, Mrs Obiageli Orah), , Mr Sunday Ayodele, the Regional Manager South West, Mrs Ijeoma Nwosu-Igbo, Ag. General Manager Public Affairs, and Mr Kerri, the International Terminal Manager, to investigate the allegation.
“It is based on the findings of the team that FAAN has shut down the KFC facility at the MMA, where the incident occurred.
“The Authority has instructed that the KFC Management should tender an unreserved apology, in writing, to the affected PRM and a policy statement of non-discrimination be written and pasted conspicuously at the door post of their facility at MMIA before it resumes operation.
“”FAAN uses this medium to express our unreserved apology to the affected Passenger with Reduced Mobility and assures all airport users that we shall continue to work tirelessly to ensure that the rights of every passenger are not infringed upon”.
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