TikTok has announced updates to the Community Guidelines that further clarify the rules along with new features that help creators learn policies and check their account status.
In this piece, Techeconomy highlights the Frequently Asked Questions (FQAs) about TikTok Community Guidelines Community Guidelines:
General FAQs
- Have you consulted external experts on these changed CG’s? If so, how many and are you willing to share their geographical spread?
- More than 100 experts consulted globally, including our safety advisory councils.
- Why do you have quality assurance on content moderation for just some accounts?
- Moderating content at this scale is complex, which is why we make it easy for any creator to appeal content moderation decisions if they believe we got it wrong. These appeals are reviewed by our moderation teams, and we reinstate content if we find that the original moderation decision was not correct.
- Which accounts does quality assurance apply to?
- These are accounts that have gone through additional validation processes, such as some types of verified accounts.
Warning strike
- Is this already launched?
- Yes, globally.
- Does the warning strike apply to all violations?
- Only for less severe violations. A severe violation of a zero-tolerance policy, including promoting or threatening violence, showing or facilitating child sexual abuse material (CSAM), or showing real-world violence or torture, will still result in an immediate permanent ban.
- Does the warning strike work across all features – eg, LIVE, comment etc?
- Yes, it will work across all features covered by our account strike system.
- Can a warning be appealed?
- Yes, a creator can appeal the content moderation decision that led to the warning strike. If the appeal is successful, the warning will be removed.
- The creator would then be eligible for another warning strike for a future violation.
- How does the appeal process work?
- When you appeal, it will be reviewed by our teams. If it’s successful, the warning will be repealed and your content restored. The account will be eligible for another warning if the first one was repealed.
- Will earnings from when my video received a warning strike be restored?
- Warning strikes do not have an impact on account status and earnings.
- How many appeals can you request?
- You can only appeal once.
- Will warnings/appeals impact my views? What if they are wrongly labeled?
- If you’ve received a warning, it’s because we have removed one of your videos for violating our rules.
- This should not affect other content you have posted.
- If you don’t believe your video was violent, you can appeal the decision in-app.
- Are you making it easier for people to break your rules?
- This update does not change how we enforce our rules. Violative videos are still removed.
- We believe educating our community is a key part to how we build for safety on the platform. By introducing a warning for a first, less severe violation, we believe we will help creators learn more about our rules and avoid future violations.
- Does this update apply globally?
- Yes
- How many times can you get a warning?
- Once, for your first, less severe violation. After that, any future violation will accrue a strike.
- How many warnings/strikes before getting kicked off TikTok?
- Our system counts the number of times your account has violated our Community Guidelines, and for each of those violations, you’ll receive a strike on your account. We count strikes by policy area as listed in our Community Guidelines (for example, safety and civility) or by feature (for example, comments or direct messages) and your account will receive a strike based on the severity of the policy violation. We’ll count the strikes until your account reaches the threshold for a permanent account ban. We’ll notify you if you’re on the verge of being banned.
- For repeated violations or depending on the severity of a single violation, we may permanently ban your account. In some cases, for violations when using certain features such as LIVE or direct messages, we may temporarily restrict access to the feature while your content is under review to ensure that you don’t immediately re-engage in violative behavior.
Account-level ineligible for feed
- Why are you making entire accounts ineligible for recommendation?
- We take great care in ensuring that the For You feed is an experience that is suitable for a broad audience.
- When we find an account has multiple videos that have not met our For You eligibility standards, we will take action against the account as a whole to make it harder for users to discover, through the For You feed and account search, content that may not be suitable for a broad audience.
- What’s the threshold for making an account ineligible for recommendation?
- We do not share specific numbers related to thresholds to avoid people taking advantage of our systems.
- If an account deletes the videos that are ineligible for recommendation, will the restriction be lifted?
- In addition, creators can also appeal the restrictions for our teams to review.
- How will you manage someone just creating a new account after being banned/restricted?
- We do not allow the use of multiple accounts to intentionally bypass our rules or their enforcement.
Account check
- Where can you access Account Check from?
- It will initially be accessible through the Creator Center in-app.
- What does Account Check include?
- Account Check will let creators see their account status across multiple features , from posting videos to commenting and using direct messaging. It will also check their last 30 posts and highlight any that have been removed due to violating our Community Guidelines or restrictions for not meeting our For You eligibility standards.
- How is account check different from account status?
- Account Check will provide a more thorough overview of a creator’s account standing, for example, by looking at their last 30 posts and highlighting whether they have been restricted for not meeting our For You eligibility standards.
What are your key takeaways from the updated TikTok Community Guidelines?
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