• About
  • Advertise
  • Careers
  • Contact Us
Thursday, June 26, 2025
  • Login
No Result
View All Result
NEWSLETTER
Tech | Business | Economy
  • News
  • Tech
    • DisruptiveTECH
    • ConsumerTech
    • How To
    • TechTAINMENT
  • Business
    • Telecoms
    • Mobility
    • Environment
    • Travel
    • StartUPs
      • Chidiverse
    • TE Insights
    • Security
  • Partners
  • Economy
    • Finance
    • Fintech
    • Digital Assets
    • Personal Finance
    • Insurance
  • Features
    • IndustryINFLUENCERS
    • Guest Writer
    • EventDIARY
    • Editorial
    • Appointment
  • TECHECONOMY TV
  • Apply
  • TBS
  • BusinesSENSE For SMEs
  • Chidiverse
  • News
  • Tech
    • DisruptiveTECH
    • ConsumerTech
    • How To
    • TechTAINMENT
  • Business
    • Telecoms
    • Mobility
    • Environment
    • Travel
    • StartUPs
      • Chidiverse
    • TE Insights
    • Security
  • Partners
  • Economy
    • Finance
    • Fintech
    • Digital Assets
    • Personal Finance
    • Insurance
  • Features
    • IndustryINFLUENCERS
    • Guest Writer
    • EventDIARY
    • Editorial
    • Appointment
  • TECHECONOMY TV
  • Apply
  • TBS
  • BusinesSENSE For SMEs
  • Chidiverse
No Result
View All Result
Tech | Business | Economy
No Result
View All Result
Home Economy Finance

FCMB Leadership Takes Customer Service to the Frontlines

Photo News

by Staff Writer
October 17, 2024
in Finance
0
FCMB Customer Week 2024
Mrs. Yemisi Edun, managing director, First City Monument Bank (FCMB), connected with customers and served them at the bank's Head Office branch in Lagos. Pictured with her is a customer, Mr. Olawale Thompson.

Mrs. Yemisi Edun, managing director, First City Monument Bank (FCMB), connected with customers and served them at the bank's Head Office branch in Lagos. Pictured with her is a customer, Mr. Olawale Thompson.

UBA
Advertisements

First City Monument Bank (FCMB) Executive Management, led by Mrs. Yemisi Edun, the managing director, engaged customers directly last week, during the 2024 celebration of customer service week, listening to their concerns and feedback.

This frontline approach is the culture at FCMB and it affirms the bank’s commitment to exceptional customer service.

Other customer-centric initiatives by the bank last week include:

  • Special outreach to valued customers
  • Treats for children with kiddie accounts
  • 10% bonus on airtime purchased via USSD and mobile platforms

“This direct engagement helps us understand and address customer concerns,” Mrs. Edun said.

FCMB’s customer-focused strategy fuels continuous improvement.

PHOTO NEWS:

FCMB Customer Week 2024
Advertisements
MTN ADS
Mrs. Oluwatoyin Olaiya, executive director, Risk Management, First City Monument Bank (FCMB), served customers at the bank’s McCarthy branch in Lagos. Pictured with Mrs. Olaiya is a customer, Mrs. Oluwaranti Adeniyi.
First City Monument Bank
Mrs. Funmi Adedibu, non-executive director, First City Monument Bank (FCMB), engaged with customers and showed appreciation for their support. Pictured with Mrs. Adedibu at the bank’s Alfred Rewane Road branch in Lagos are, Onoje Ochai, Ahmed Shehu, Christian Eddie and Blessing Chiekwe.
First City Monument Bank
Emmanuel Comla, national head of Sales, First City Monument Bank (FCMB), connected with customers and showed appreciation for their support. At the bank’s Gbagada branch in Lagos, he is pictured with a customer, Mr Oluwasegun Banjoko.
FCMB Customer Week 2024
Gerald Ikem, divisional head, Treasury & International Banking, engaged with customers and showed appreciation for their support. At the bank’s Adeola Odeku branch in Lagos, he is pictured with a customer, Mrs. Felicia Nlemona.
FCMB Customer Week 2024
Felicia Obozuwa, divisional Head, Corporate Services & Service Management, pictured with comedian and actor, Isaac Olayiwola (Layi Wasabi), at the Ikeja GRA Branch of the Bank in Lagos.
FCMB Customer Week 2024
Diran Olojo, group head, Corporate Affairs, engaged with customers and showed appreciation for their support at the bank’s Oniru branch. Pictured with Mr. Olojo are Mr. Ndubuisi Okechukwu, Mr. Bernard Uzoibiam, Mr. Ali Salisu and Mr. Simeon Adoyi.

Loading

0Shares
Tags: FCMB Customer WeekSimeon AdoyiYemisi Edun
Staff Writer

Staff Writer

Next Post
Yellow Card Raises $33 Million in Series C Funding to Drive Stablecoin Adoption Across Africa

Yellow Card Raises $33 Million in Series C Funding to Drive Stablecoin Adoption Across Africa

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

I agree to the Terms & Conditions and Privacy Policy.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Recommended

ICTEL: Galaxy Backbone Says 18.44% ICT Sector Contribution to Nigeria’s GDP a Sign of Growing Digital Economy

3 years ago
Meta Projects $1.4 Trillion by 2035

Meta Eyes $3 Billion AI Revenue in 2025, Projects $1.4 Trillion by 2035

2 months ago

Popular News

    Connect with us

    • About
    • Advertise
    • Careers
    • Contact Us

    © 2025 TECHECONOMY.

    No Result
    View All Result
    • News
    • Tech
      • DisruptiveTECH
      • ConsumerTech
      • How To
      • TechTAINMENT
    • Business
      • Telecoms
      • Mobility
      • Environment
      • Travel
      • StartUPs
        • Chidiverse
      • TE Insights
      • Security
    • Partners
    • Economy
      • Finance
      • Fintech
      • Digital Assets
      • Personal Finance
      • Insurance
    • Features
      • IndustryINFLUENCERS
      • Guest Writer
      • EventDIARY
      • Editorial
      • Appointment
    • TECHECONOMY TV
    • Apply
    • TBS
    • BusinesSENSE For SMEs

    © 2025 TECHECONOMY.

    Welcome Back!

    Login to your account below

    Forgotten Password?

    Retrieve your password

    Please enter your username or email address to reset your password.

    Log In
    Translate »
    This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.