Telecommunications provider Globacom has formally apologised to its customers following a widespread data outage that disrupted mobile internet services across Nigeria.
In a notice to subscribers, the company acknowledged the interruption, which reportedly began in the early hours of Tuesday, and expressed regret for the inconvenience caused.
Glo said its technical teams have been deployed to restore full connectivity as a matter of urgency.
While Glo did not specify a root cause in the letter shared with customers, similar recent outages have been attributed to fibre-optic cable cuts and transmission failures affecting key routes across the network.
The disruption affected millions of users relying on Glo for data access and digital services, temporarily impacting mobile browsing, streaming, voice-over-data calls, and other internet-based communications across several states.
Glo reassured customers that engineers remain on standby until services stabilize and thanked subscribers for their patience and continued trust in the network.
