Google Calendar has taken a significant step forward in improving appointment scheduling by introducing paid appointment bookings to its platform.
This new feature enables appointment providers to connect their Stripe account to Google Calendar, allowing them to set a price for their services and accept payments directly through the booking page.
The integration of paid appointment bookings aims to address common challenges faced by small business owners, such as reducing no-shows and expanding their business opportunities. Requiring upfront payment helps to ensure a higher commitment level from customers and enables businesses to manage their time and payments more efficiently.
Here’s how it works: When creating an appointment schedule in Google Calendar, appointment providers can connect their Stripe account and establish the desired price for their services. The person booking the appointment will then visit the booking page, select their preferred time slot, and provide their credit card information.
It’s important to note that Google Calendar will redirect bookers to Stripe for payment processing. Google does not process or store any payment information, including credit card numbers. Google does not charge any platform fees for this integration. In the event of cancellations or refund requests, providers and bookers will need to handle these directly through the Stripe dashboard, as Google cannot assist with payment or refund issues.
The rollout of this feature will occur in phases, with gradual visibility over a span of up to 15 days. Admin settings began rolling out on July 10, 2023, for both Rapid and Scheduled Release domains. End user settings will follow, with Rapid Release domains starting on July 20, 2023, and Scheduled Release domains commencing on July 31, 2023.
Paid appointment bookings in Google Calendar will be available to a range of users, including Business Standard, Business Plus, Enterprise Standard, Enterprise Plus, Education Fundamentals, Education Standard, Education Plus, the Teaching and Learning Upgrade, Nonprofits, and Workspace Individual customers.
This integration offers a seamless and efficient way for businesses to streamline their appointment scheduling process, increase their revenue, and enhance customer engagement. By leveraging the power of Google Calendar and Stripe, appointment providers can now offer a convenient and secure payment experience to their clients.
As Google continues to innovate and expand its suite of productivity tools, the integration of paid appointment bookings in Google Calendar demonstrates its commitment to meeting the evolving needs of businesses and individuals alike.