Guaranty Trust Holding Company PLC (GTCO) or GTBank, a leading Nigerian financial institution, has provided clarity regarding reports that hackers have seized the Bank’s website, cloned it and intercepted customer data.
GTCO customers, Wednesday, reported their inability to access the site on social media, despite multiple attempts to log on to www.gtbank.com.
The site returned error messages at around 10:30 PM on Wednesday.
According to platforms that analyse domain information, the incident occurred shortly after the domain name was renewed for another five years, from August 13, 2024, to March 21, 2029.
A cybersecurity expert suggested that the bank’s login credentials might have been compromised, rather than the domain address itself being stolen for resale.
GTCO, in a statement available to Techeconomy, clarified thus;
“While there was an isolated incident of an attempt to compromise our website domain, we would like to assure all our Customers and Stakeholders that the Bank’s website has not been cloned and that we do not store customer information on our website, and as such, there has been no instance of compromise of customer data.
“Our dedicated team of Information Security Experts are currently working round the clock to restore domain settings, and we can assure our customers that our website will be up shortly.
“We urge all our Customers to please disregard the claims in these media reports and assure you of our unwavering commitment to safeguarding customer data.
“Thank you for your continued support”.
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