Helpjuice, a knowledge base software trusted by global brands like Amazon, Virgin Mobile and Shipt, has launched Swifty, an innovative AI-powered widget designed to transform customer support.
Swifty combines the power of AI with a comprehensive knowledge base to deliver an exceptional user experience.
Helpjuice has been at the forefront of knowledge management for over a decade, empowering businesses to create self-service solutions that drive customer satisfaction and operational efficiency. With Swifty and AI, Helpjuice is taking in-app support to new heights.
The innovation goes beyond being just an in-app widget, to being an intelligent assistant that lives in the corner of your users’ screens.
Powered by advanced AI, Swifty instantly provides relevant answers to user queries by accessing and processing information from the knowledge base. Users can seamlessly search for articles, access FAQs, or engage in natural conversations with the AI chatbot.
“Swifty is a testament to our commitment to innovation and customer-centricity,” said Emil Hajric, founder and CEO of Helpjuice.
“By combining the power of AI with our proven knowledge base software, we’re empowering businesses to deliver exceptional support experiences.”
The innovation offers unparalleled customization options, allowing businesses to tailor the widget to their brand and user preferences.
Helpjuice’s proven track record of delivering exceptional customer support solutions, combined with the launch of Swifty, solidifies its position as a leader in the industry.
