In a move set to redefine banking operations and customer experience in Nigeria, Optimus AI LABS has unveiled a new suite of artificial-intelligence tools designed specifically for banks, fintechs, and microfinance institutions.
The announcement was made during a media briefing in Lagos, according to recent reports.
At the centre of the rollout is “Omnis”, an in-app banking assistant that integrates with mobile banking apps to deliver a mix of personalized services, support and analytics.
Omnis can analyse user behaviour and engagement data to recommend tailored financial products, resembling a “digital salesperson” embedded inside the app, while also handling customer enquiries and support tasks.
According to Lanre Adelanwa Basamta, co-founder/CEO, Optimus AI Labs, the platform aligns with recent regulatory directives from the Central Bank of Nigeria (CBN) on consumer protection and fraud prevention.
The company says the AI tools are built to prioritise transparency, consent, and compliance, while offering banks a scalable way to deliver smarter, safer services.
Beyond customer-facing features, Optimus said the new suite will provide banks with data-driven analytics to inform product development, pricing and engagement strategies, a potential catalyst for improving efficiency and competitive positioning.
Speaking on the launch, Optimus AI LABS executives stressed that Nigeria’s financial ecosystem represents a major opportunity for AI-enabled transformation.
What began as a fintech startup targeting small businesses has now expanded its focus to supporting large banks, fintech firms and microfinance institutions.
As Nigerian banks and fintechs respond to rising demand for digital-first services, along with heightened regulatory pressure to curb fraud and improve compliance, tools like Omnis may prove pivotal.
Still, experts are calling for clear governance, data-protection guarantees and user consent frameworks to ensure AI adoption builds trust rather than erode it.
With this launch, Optimus AI LABS signals confidence in homegrown innovation’s ability to deliver scalable, context-aware AI solutions, offering both users and financial institutions a path toward smarter banking in Nigeria.
More about Optimus AI LABS
Optimus AI Labs began life in 2023 as Pacer Labs, a Canada-based software development and resource outsourcing firm.
In its first months, the team focused on delivering reliable engineering and product work for clients across sectors, building a foundation of technical discipline and client-first delivery. That practical beginning established processes and relationships that would define the company’s next phase.
Midway through 2023, the AI startup responded to growing inbound demand from startup clients, driven in part by cost advantages that allowed the team to serve partners in both Africa and North America.
This period of concentrated client work exposed Pacer’s engineers to the specific problems founders were solving with data and automation, and prompted a strategic shift toward AI-led product work.
Between 2023 and 2024, the business rebranded as Optimus AI Labs and invested in AI-native product development. The team launched an education-technology product built around generative models and also began offering AI product engineering services to organizations that needed practical, production-ready solutions.
That work moved the company from project delivery into product development and platform thinking.
From 2024 into 2025, the startup sharpened its focus on large language models and generative AI services.
Today, Optimus AI Labs supports regional and international clients with end-to-end AI development, from model fine-tuning and integration to deployment and maintenance. Optimus AI Labs combines hands-on engineering with sector knowledge and an ambition to position African technical talent and products in global markets, while delivering measurable value for partners and investors.
