Polaris Bank has clarified reports circulating on social media about a fire incident at its Broad Street branch in Lagos, stating that the outbreak was limited to a vehicle parked within the premises and did not affect banking operations or result in any casualties.
The bank said the fire occurred in its car park area on Thursday and was swiftly contained; assuring customers and stakeholders that no injuries were recorded and the branch infrastructure remained unharmed.
Rasheed Bolarinwa, spokesperson of Polaris Bank, described reports on social media as malicious and untrue.
He said the car of a customer of the bank parked within the car park of the bank had caught fire.
According to him, the fire had been immediately contained by the Lagos State Fire Service and no one was hurt in the process.
He also assured that the banking service of the branch had not been affected in any way as customers continued to conduct business in the bank’s branch.
A statement issued by the bank read “earlier today, a fire incident occurred at our Broad Street Branch, Lagos, originating from a customer’s vehicle parked on the 3rd-floor car park.
“Our emergency response procedures were immediately activated, and with the swift intervention of firefighters and other emergency responders, the fire was successfully contained.
“We are pleased to confirm that there were no casualties or fatalities. Consequently, reports circulating on social media claiming that over 34 persons were feared dead are false and entirely inaccurate.
“Assessments and investigations into the incident are ongoing. We appreciate the prompt response of the emergency services and the support of our staff, customers, and stakeholders. We thank God that everyone is safe.”
