Tag: NEVILLE QUINTON

How the Correct Use of Artificial Intelligence Brings Value to a CX Strategy

by Techeconomy

September 5, 2023

With AI handling routine tasks, fewer human agents are needed, which can result in cost savings.

Techeconomy Podcast

The Techeconomy Podcast is a thought-leadership show exploring the powerful intersection of technology, business, and the economy, with a strong focus on Africa’s fast-evolving digital landscape.

Africa’s digital economy is growing fast, but growth without trust cannot last.Join us for the February Edition of the Techeconomy Business Series as industry experts explore how trust, security, innovation, and user experience are shaping Africa’s evolving digital ecosystem.