The Anatomy of a Winning Customer Experience Strategy as Peak Shopping Season Looms
Personalisation and humanisation have emerged as the two fundamental pillars that underpin a successful customer experience (CX) strategy. As retailers ...
Tag: Olatayo L-Ajai
How FCMB Drives Growth and Loyalty Using Infobip Solution
First City Monument Bank (FCMB), a full-service banking institution headquartered in Lagos, Nigeria has demonstrated market-proven solutions that drive digital ...
