Tag: Salesforce

The product, Agentforce, has become a driver of Salesforce’s growth projections

Quick look: Salesforce data and insights based on the activity of global shoppers reveal strong consumer interest in Cyber Week ...

The new Business AI group, under Shih’s leadership, aims to develop tools tailored to the needs of businesses leveraging Meta’s ...

…How Salesforce is Driving Job Creation, AI Literacy, and Sustainability in Africa through Talent Development

Eighty-four percent of enterprise CIOs believe Artificial Intelligence (AI) will be as significant to their businesses as the rise of the ...

TechSee customers can now benefit from combined visual, generative, and conversational AI for enhanced customer experiences

Quick look Agentforce is how humans with AI drive customer success together, equips organisations with autonomous agents that boost scale, ...

Quick look This year’s holiday shopping season could be especially challenging for retailers as they compete for shoppers with less ...

Enterprise software sales through hyperscaler cloud marketplaces – led by AWS, Microsoft and Google Cloud – are projected to reach US$85 billion ...

Nearly half of customer service teams, over two-fifths of salespeople, and a third of marketers say they’ve fully implemented artificial intelligence ...

Number of Crashes | Outage Duration | Reliability Score | Number of Users Impacted

…to optimise its operations and enhance growth

The increasing frequency and unpredictability of extreme weather events demonstrate that no one is spared from climate change. To help ...

Marketers are prioritising AI implementation over all other initiatives this year, according to new Salesforce research in the ninth State of ...

A new report from Salesforce and the Retail AI Council finds global retailers are quickly adopting generative AI to personalise ...