ADVERTISEMENT
TechEconomy
Tuesday, June 3, 2025
No Result
View All Result
  • News
  • Tech
    • DisruptiveTECH
    • ConsumerTech
      • Accessories
      • Phones
      • Laptop
      • Gadgets and Appliances
      • Apps
    • How To
    • TechTAINMENT
  • Business
    • Telecoms
      • Broadband
    • Mobility
    • Environment
    • Travel
    • Commerce
    • StartUPs
    • TE Insights
    • Security
  • Partners
  • Economy
    • Finance
    • Fintech
    • Digital Assets
    • Personal Finance
    • Insurance
  • Features
    • IndustryINFLUENCERS
    • Guest Writer
    • Appointment
    • EventDIARY
    • Editorial
  • Apply
  • TecheconomyTV
  • Techeconomy Events
  • BusinesSENSE For SMEs
  • TBS
  • News
  • Tech
    • DisruptiveTECH
    • ConsumerTech
      • Accessories
      • Phones
      • Laptop
      • Gadgets and Appliances
      • Apps
    • How To
    • TechTAINMENT
  • Business
    • Telecoms
      • Broadband
    • Mobility
    • Environment
    • Travel
    • Commerce
    • StartUPs
    • TE Insights
    • Security
  • Partners
  • Economy
    • Finance
    • Fintech
    • Digital Assets
    • Personal Finance
    • Insurance
  • Features
    • IndustryINFLUENCERS
    • Guest Writer
    • Appointment
    • EventDIARY
    • Editorial
  • Apply
  • TecheconomyTV
  • Techeconomy Events
  • BusinesSENSE For SMEs
  • TBS
No Result
View All Result
Tech | Business | Economy
No Result
View All Result
Podcast

Home » The Evolution of Digital Finance – Conversational Wallets

The Evolution of Digital Finance – Conversational Wallets

Techeconomy by Techeconomy
December 6, 2023
in Fintech
1
Conversational wallets by Daisy Osamor Infobip
Daisy Osamor (Infobip)

Daisy Osamor (Infobip)

RelatedPosts

Unity Bank | AfriGO

Unity Bank, AfriGo Explore Collaboration to Deepen Access to Electronic Payments

June 2, 2025

PalmPay Unveils ‘Passing the Baton’ CSR Initiative

May 29, 2025

Writer: DAISY OSAMOR, Customer Growth Executive, Infobip

Conversational wallets have transformed how we manage our finances, offering numerous advantages for individuals and businesses alike.

Driven by Artificial Intelligence (AI) and natural language processing, these interfaces have become integral to modern finance.

They deliver beneficial impacts, including their versatile applications, their role in economic crises, revenue-boosting potential for businesses, and the vital aspect of security.

Revolutionising customer experience

At the core of conversational wallets lies their profound impact on customer experience. These innovative interfaces bring a human touch to digital finance, simplifying interactions through text-based conversations.

This approach makes financial management accessible to even the least tech-savvy users, democratising financial services.

Convenience and accessibility define conversational wallets. Users can engage through various devices, from smartphones to smart speakers, eliminating the need for physical visits to banks or websites.

This accessibility proves especially valuable during economic crises, when physical access to financial institutions may be restricted.

One of the key advantages of conversational wallets is their ability to offer personalised financial guidance.

Leveraging customer data, these wallets provide tailored advice on budgeting, investments, and bill payments, empowering users to make informed financial decisions.

The wallets simplify financial transactions. Users can transfer funds, pay bills, manage subscriptions, and check balances directly through the interface, streamlining financial management and enhancing user convenience.

The security imperative – protecting financial data

Security is paramount in digital finance, and conversational wallets prioritise it. With advanced security measures like multi-factor authentication and secure encryption, these wallets ensure the privacy and safety of financial data.

Furthermore, these wallets prioritise user data and financial information protection. With advanced encryption and multi-factor authentication, they ensure users can confidently engage in transactions.

In addition to security, conversational wallets contribute to improved financial literacy. Acting as personalised financial assistants, they offer educational content and explanations about financial concepts, investment strategies, and money management techniques.

Seamless integration – bridging financial ecosystems and fostering loyalty

Conversational wallets excel in their ability to integrate with third-party services, expanding the scope of financial services accessible through the platform. Whether it’s utility payments or interactions with other financial institutions, conversational wallets offer a comprehensive solution.

The loyalty and reward programs offered by conversational wallets redefine customer engagement. Users can easily track their rewards, redeem points, and receive personalised recommendations, enhancing customer satisfaction and loyalty.

In times of economic crisis, the wallets provide real-time assistance, comprehensive financial insights, and promote financial literacy. Users can make informed decisions, optimise resources, and adapt financial strategies effectively.

Driving business revenue – the power of personalisation

For businesses, the wallets are strategic tools to boost revenue. Providing a seamless and personalised payment experience enhances customer satisfaction and conversion rates.

Capturing valuable customer data allows for targeted marketing and upselling opportunities.

Conversational wallets usher in a new era of financial management and customer experience.

Their convenience, personalisation, and security are invaluable assets. As businesses seek growth and customers navigate economic uncertainties, conversational wallets prove to be indispensable in our increasingly interconnected digital world, safeguarding user information and ensuring financial success.

Loading

Advertisements
MTN ADS

Author

  • Techeconomy
    Techeconomy

    View all posts
0Shares
Tags: Conversational walletsinfobip
Previous Post

COP28: Airtel Africa Urges Enhanced Public-Private Collaboration for Climate Action in Africa

Next Post

Black Friday Sales Numbers Show Consumer Strain

Techeconomy

Techeconomy

Related Posts

Unity Bank | AfriGO
Fintech

Unity Bank, AfriGo Explore Collaboration to Deepen Access to Electronic Payments

by Latifat Fashina
June 2, 2025
0

Unity Bank Plc has reaffirmed its commitment to advancing electronic payment adoption and financial inclusion by partnering with domestic card...

Read more
PalmPay Unveils ‘Passing the Baton’ CSR Initiative

PalmPay Unveils ‘Passing the Baton’ CSR Initiative

May 29, 2025
Interswitch Group at 2025 Africa Soft Power (ASP) Summit in Nairobi, Kenya

How Interswitch Group Deepens Homegrown Innovation

May 29, 2025
SANEF and CIBN

SANEF, CIBN Partner to Expand Agency Banking Certification

May 29, 2025
Access Bank BVN and NRBVN

Access Bank Opens NRBVN Registration for Nigerians in Diaspora

May 26, 2025
Nigeria’s Top 10 Payment Gateway Providers

Nigeria’s Top 10 Payment Gateway Providers

May 23, 2025
Next Post
Black Friday and Cyber Monday 2023 report

Black Friday Sales Numbers Show Consumer Strain

Comments 1

  1. Pingback: Businesses Must Harness the Power of Conversational Experiences to Enhance Customer Engagement, Personalisation - Tech | Business | Economy

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

I agree to the Terms & Conditions and Privacy Policy.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Techeconomy Podcast

Techeconomy Podcast
Techeconomy Podcast

Infowave is brought to you by TechEconomy. Every week we will bring new stories from startups and influencers who are shaping and changing the world we live in. We’ll also bring you reports on topics you should know.

Follow us @techeconomyng for more.

TECH TALK EPISODE 2
byTecheconomy

PRODUCTIVITY AND WORK-Life Balance

TECH TALK EPISODE 2
TECH TALK EPISODE 2
May 22, 2025
Techeconomy
CYBERSECURITY ESSENTIALS
April 24, 2025
Techeconomy
Digital Marketing Trends and strategies for 2025 and beyond
February 27, 2025
Techeconomy
Major Lesson for Techies in 2024 and Projections for 2025
December 6, 2024
Techeconomy
Major Lessons for Techies in an AI-Driven World | Techeconomy Business Series Highlights
November 26, 2024
Techeconomy
Maximizing Profitability Through Seasonal Sales: Strategies For Success
November 8, 2024
Techeconomy
Techeconomy Business Series
October 15, 2024
Techeconomy
PRIVACY IN THE ERA OF AI: GETTING YOUR BUSINESS READY
May 30, 2024
Techeconomy
Unravel the Secrets of Marketing Everywhere All At Once with Isaac Akanni from Infobip | Infowave Podcast Episode 1
February 9, 2024
Techeconomy
The Role of Ed-tech in Life Long Learning and Continuous Education
October 19, 2023
Techeconomy
Search Results placeholder

WHAT IS TRENDING

https://www.youtube.com/watch?v=g_MCUwS2woc&list=PL6bbK-xx1KbIgX-IzYdqISXq1pUsuA4dz

Follow Us

  • About Us
  • Contact Us
  • Careers
  • Privacy Policy

© 2025 Techeconomy - Designed by Opimedia.

No Result
View All Result
  • News
  • Tech
    • DisruptiveTECH
    • ConsumerTech
      • Accessories
      • Phones
      • Laptop
      • Gadgets and Appliances
      • Apps
    • How To
    • TechTAINMENT
  • Business
    • Telecoms
      • Broadband
    • Mobility
    • Environment
    • Travel
    • Commerce
    • StartUPs
    • TE Insights
    • Security
  • Partners
  • Economy
    • Finance
    • Fintech
    • Digital Assets
    • Personal Finance
    • Insurance
  • Features
    • IndustryINFLUENCERS
    • Guest Writer
    • Appointment
    • EventDIARY
    • Editorial
  • Apply
  • TecheconomyTV
  • Techeconomy Events
  • BusinesSENSE For SMEs
  • TBS

© 2025 Techeconomy - Designed by Opimedia.

Translate »
This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.