Ride-hailing company Uber and the Lagos State Government have finally reached an agreement, ending a month’s dispute over data-sharing practices.
The dispute between Uber and the government centered on a 2020 agreement that required ride-hailing companies to share real-time trip details with the government.
In March 2024, tensions rose when Uber resisted the Lagos government’s demand for real-time data access, bringing up privacy concerns. This move contrasted with competitor Bolt and inDrive, which readily complied with the new requirements.
The Lagos government responded by impounding vehicles belonging to Uber drivers, further escalating the situation.
According to Olasunkanmi Ojowuro, Lagos state director of transport operations, both parties have made concessions. The impounded cars were released “based on compassionate grounds,” pointing to a change in stance. While Uber has yet to comment publicly on the agreement, the resolution prevents service disruption for Lagos residents.
Despite the data-sharing resolution, Uber drivers are discontented. Concerns regarding Uber’s 25% commission rate, rising fuel costs, and low fares are impacting their earnings.
The App-Based Transporters of Nigeria (AUATON) highlighted these issues, with drivers even leaving the platform due to low fares.
Previously, the Lagos government argued that real-time data access was important for user safety and identification in emergencies.
While Uber already provided daily trip data, the government insisted on a more immediate solution. This demand put Uber in a difficult position, with privacy concerns outweighing potential safety benefits in their view. Human rights advocates emphasize the need for a balanced approach, ensuring public good and data security.
The long-term impact of the agreement on drivers’ earnings and working conditions still need attention. While the immediate service disruption has been avoided, driver concerns about low fares and high commissions need to be addressed.
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