According to the Head of Consumer Affairs of the Nigerian Communications Commission (NCC), Mr. Ayanbanji Ojo, the NCC has received numerous complaints from over 20,000 Nigerians who have been defrauded through telecom operations.
Mr. Ojo made these remarks during a telecom consumers sensitization program held at the spare parts market in Ibadan.
The sensitization program, titled “Shine Your Eyes, No Fall Mugu,” seeks to raise awareness about these fraudulent activities and educate consumers to protect themselves from such scams
The NCC recognizes that many financial frauds are being perpetrated through the telecom sector, and it is essential to educate the public, particularly traders, about these fraudulent activities.
Mr. Ojo emphasized that the market people are important telecom consumers, and their awareness is crucial for the sustainability of the telecom industry.
The fraudsters involved in these scams often pose as telecom operators and deceive people into losing money.
He highlighted the issue of loan sharks who contact individuals claiming that someone has obtained a loan and manipulate personal information to make the calls appear genuine.
Protecting consumers from such scams is a priority for the NCC, and they aim to fulfill their mandate of safeguarding, informing, and educating Nigerian telecom consumers, he added.