The PalmPay app now has enhanced features allowing users to effortlessly add their National Identification Number (NIN) and Bank Verification Number (BVN) to their wallets while upgrading their Know Your Customer (KYC) levels.
PalmPay’s streamlining of the process for users to fortify their wallets with vital identification details is in response to the evolving regulatory landscape and commitment to users’ safety and ahead of the CBN’s deadline of March 31, 2024.
The integration of NIN/BVN adds an extra layer of authenticity to user profiles, fostering a safer experience for PalmPay users and a robust financial ecosystem.
Here’s a step-by-step guide for users to leverage these new features:
- Access Your PalmPay App: Open the PalmPay app on your smartphone device.
- Navigate to Profile/Settings: Locate the “Profile” or “Settings” section within the app.
- Access KYC/Verification Section: Find the KYC (Know Your Customer) or Verification section.
- Add NIN/BVN: Follow the instructions to input your NIN and BVN details seamlessly.
- Complete Additional KYC Steps: Provide any supplementary documents or information as prompted to complete the KYC process.
- Submit for Verification: Once all details are entered, submit the information for verification.
PalmPay remains dedicated to ensuring a user-friendly experience while adhering to the highest standards of compliance and security.
Users are encouraged to explore the app’s help section for additional guidance or contact PalmPay’s customer support team for personalized assistance.
To stay tuned for further updates as PalmPay continues to innovate and enhance the financial well-being of its users, follow PalmPay on social media – on Instagram @palmpayapp_ng, X/Twitter @palmpay_ng, Facebook @palmpayapp.ng.
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