Whether we are talking about the customer experience, the patient experience, or the citizen experience, it is imperative that organisations ...
Infobip reveals its top five trends for customer experience and omnichannel communications for 2023. According to global market research firm ...
Article By Doreen Kinja, Sales Team Leader at Infobip Africa
Infobip, a global cloud communication company for businesses and a leader in omnichannel customer engagement, has deployed its AI-driven chatbot ...
Smartz Solutions has fully integrated Infobip’s API through extensive collaboration to allow customers to leverage two-way SMS and WhatsApp in ...
Global cloud communications platform creates one-stop shop for omnichannel communications helping businesses make more meaningful connections with customers in 190 ...
Konga engaged Infobip for implementation of its omnichannel platform that includes SMS, Rich Communication Services (RCS), email and WhatsApp for ...
The truth is that identity fraud can suddenly and violently turn your life upside down. In some cases, it can ...
His responsibilities in his new role include providing leadership for the region, ensuring revenue targets are achieved, providing change management, ...
Infobip has been operating in Africa for several years and this award recognizes the value that the company delivers to ...
Nigeria’s Military Pensions Board to deploy Infobip’s Chatbot over WhatsApp API solution to enhance communication with beneficiaries
BFSI leaders need to leverage the latest innovations to adequately respond to the needs, wants and behaviours of their customers, ...
There are plenty of opportunities for digital-native brands in Africa, which by their nature, are positioned to sidestep many of ...
Article by Chijioke Ugwuh, Head of Partnership Development at Infobip West Africa
Almost 300 system integrators, value-add resellers, consultants, BPOs, and digital marketing agencies joined forces with Infobip in 2021 to create end-to-end, omnichannel customer ...
The Techeconomy Podcast is a thought-leadership show exploring the powerful intersection of technology, business, and the economy, with a strong focus on Africa’s fast-evolving digital landscape.
Africa’s digital economy is growing fast, but growth without trust cannot last.Join us for the February Edition of the Techeconomy Business Series as industry experts explore how trust, security, innovation, and user experience are shaping Africa’s evolving digital ecosystem.
